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boohooMAN Reviews

1.7 Rating 725 Reviews
14 %
of reviewers recommend boohooMAN
1.7
Based on 725 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 37%
Accurate And Undamaged Orders
Greater than 82%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Over A Week
Customer Service
1.3 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better

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boohooMAN 1 star review on 9th August 2025
Anonymous
boohooMAN 1 star review on 9th August 2025
Anonymous
boohooMAN 1 star review on 21st November 2024
Anonymous
boohooMAN 1 star review on 8th November 2024
Anonymous
boohooMAN 1 star review on 8th November 2024
Anonymous
boohooMAN 1 star review on 8th November 2024
Anonymous
boohooMAN 1 star review on 8th November 2024
Anonymous
110
Anonymous
Anonymous  // 01/01/2019
Ordered a Christmas jumper paid next day delivery , which I needed for a party then because it didn’t arrive had to go and buy one ,the jumper still hasn’t arrived I been in touch with them for a refund and they want me now to wait until the 18th dec unsure why they think that’s ok and that I should just wait .to me this is really bad customer services and they are trying as hard as they can not to refund me . If they are having problems with there delivery company they need to sort that out with them they choose to use them the customer shouldn’t get punished for it .
Helpful Report
Posted 3 years ago
Awful quality overalls. The pictures on the site show Dickie's brand, and I received something like a halloween costume quality. Then when I tried to return, I was given a ton of push back from customer service, and they didn't refund me the entire total either, even though I had to pay for the shipping to return it. I lost $25 dollars, and got a headache. Go to a different store...
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Posted 3 years ago
Poor quality jeans. My jeans ripped while bend over lol this whole thing a joke
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Posted 3 years ago
I ordered a little over $300 dollars of clothes. (I bought express shipping) The package was “split in two orders”. One package arrived just fine. However, the other package was “rescheduled” exactly 4 times. The last reschedule date was a week ago… have not seen the package since. (half my order gone). I read reviews prior thinking it wouldn’t happen to me but YES this is real and can happen to you allowing for wasted money. I wouldn’t advise ordering from this site if you want to receive all your clothes.
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Posted 3 years ago
Poor service and delivery, avoid!!!
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Posted 3 years ago
charged me for the same item 2x, provided a refund that didn’t even go through and took forever to arrive
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Posted 3 years ago
I ordered $500 worth of clothes I received a saying items would get delivered November 24 never received the package & it has not been updated every since to let me know my delivery date it just say label created over a week now no updates & I also emailed them & have not got a response bad customer service I would never order here again.
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Posted 3 years ago
This company sucks they won’t even let me fix my order even tho the address is missing and costumer support takes forever to get back with you.
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Posted 3 years ago
Horrible company. If I could rate 0 stars I would. You don't know how good I felt after taking these horrible sweatpants off and putting on my Hollister ones. The quality is horrible and is not worth it AT ALL. I don’t know who put these good reviews but wow, worst products ever. Made my skin rash and very irritated.
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Posted 3 years ago
I urge anyone who is thinking of buying clothes from this company, do not! Go somewhere else! I bought a coat on Thursday 18th of November, paid for it to be delivered within five days. Today is the 25th of November and I still haven't received anything. I complained, and now they are asking me to wait until the 8th of December for the courier to deliver it, or for them to refund me if the courier doesn't deliver the item I bought. To put this into perspective, they are blaming the courier because they do not want to give me back my money. To refuse to give someone back their money, isn't that the same as stealing, or am I wrong? I got a bad feeling about this company when I made my purchase, and now this feeling has turned into anger and stress. It was my fault really, I should've read the reviews. A couple of people had put stuff up about their horrible delivery service. I should've known this would've happened. I could blame myself as much as I want, but the fact remains, I wanted a coat, now I have to fork out more money to get one. If I was able to get refunded, it would've made my life a bit easier, but crocks come in all different forms. These are the ones who stick posters up everywhere. Stay clear I warn you. Stay well clear of these lot.
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Posted 3 years ago
Bad quality don’t buy from here
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Posted 3 years ago
I ordered some stuff from the website but the quality was so poor and all the stuff was largely oversized. Nothing had fitted me so want to return the stuff they had advertised free returns but nonsense I paid so much to give the order back the customer service is a joke
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Posted 3 years ago
Terrible experience. I bought two items and only received one. Sent over the order number and item number and they replied back saying it was recorded in my packaging and they can’t issue a refund… obviously will not be ordering with them again
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Posted 3 years ago
This company is garbage. Order went through on the 7th. FedEx has a ticket printed. I saw that they were a good or fashionable workout gear for 2021, or something like that in a fitness mag so ordered some items. I think they know that they are awful, but how doesn't the writer or the magazine not know that. Don't order from them.
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Posted 3 years ago
The quality of the clothes are terrible. Ordered a jacket that looked great on the site. However in reality, it was flimsy and had poor stitching. Returned it the same day.
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Posted 3 years ago
Bought a t shirt think it was about £4 so tbf want expecting much but this isn't even worth £1 worst quality I've ever seen makes Primark look like Gucci looks like Stevie wonder had a go on the sowing machine material is like sand paper but somehow see through and the size is about 2 sizes too small the it's not even worth my time paying £3.20 to return it so it's now a pajama top until it falls to bits after about 3 washes
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Posted 3 years ago
Poor quality, shitty fitting, photos are clean shots in reality the tees are terrible.
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Posted 3 years ago
1 Star is being generous! I ordered 3 items, 1 item was missing and the other 2 were largely oversized. When I reached out via the website, I didn't get a response. Nothing for almost a month now.
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Posted 3 years ago
Multiple stains on my clothes that I waited two weeks for. Very disappointed. DO NOT⚠️ Order from this site!!! On top of that I texted them on multiple social media accounts and nothing was done.
boohooMAN 1 star review on 3rd November 2021 boohooMAN 1 star review on 3rd November 2021 boohooMAN 1 star review on 3rd November 2021
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Posted 3 years ago
The company lies about their merchandise. The ad for their MA1 bomber jacket says it's made of 48% cotton and 52% polyester. The received product has a tag that says 100% polyester, and it's the thinnest, most absurdly bad quality polyester I've seen. Do not do business with this company, they're scam artists.
boohooMAN 1 star review on 2nd November 2021
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Posted 3 years ago
boohooMAN is rated 1.7 based on 725 reviews