boohooMAN Reviews

Name: boohooMAN
Rating: 1.65

1.7 Rating 749 Reviews

14 %

of reviewers recommend boohooMAN

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Metrics

1.7

Based on 749 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 36%
Accurate And Undamaged Orders	Greater than 82%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week
Customer Service	1.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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boohooMAN 1 star review on 9th August 2025

Anonymous

boohooMAN 1 star review on 21st November 2024

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boohooMAN 1 star review on 8th November 2024

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110

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The company lies about their merchandise. The ad for their MA1 bomber jacket says it's made of 48% cotton and 52% polyester. The received product has a tag that says 100% polyester, and it's the thinnest, most absurdly bad quality polyester I've seen. Do not do business with this company, they're scam artists.”

boohooMAN 1 star review on 2nd November 2021

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Posted 4 years ago

“DO NOT ORDER FROM HERE.I purchased a top from this shop and nothing came although it said it was meant to be delivered.scam.”

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Posted 4 years ago

“Website and order processing was fine but when the clothes finally arrived they were awful. Terrible, cheap quality that didn’t match the images on the web store and don’t fit. Extremely disappointed and wouldn’t buy from them again.”

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Posted 4 years ago

“I so Disappointed I wish I had read the reviews before I order my mom told me to check the place out but I didn’t listen my son really needs his clothes on time if you guys are listening my son needs his clothes on time he’s a senior in high school take tall dude he needs his clothes”

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Posted 4 years ago

“If I could give it lower than one star, I would. Horrible customer service. Their returns doesn't even work properly. Will tell everyone I know not to use this company.”

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Posted 4 years ago

“Horrible quality and had to pay 4$ to return. I will never order again”

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Posted 4 years ago

“Messed up the order, no accountability, dealing with them is like talking with repetitive robots.”

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Posted 4 years ago

“Their website, ordering and dispatch was very good. However the next day delivery didn’t happen, days later the delivery still hadn’t happened, their delivery company Hermes track app wasn’t updated and you have no direct customer support contact for them, while Boohoo refused to resolve, claiming they had no responsibility for their delivery contractors. Eventually they accepted it was their place to resolve. Was told by them paying for next day didn’t guarantee next day they’ll seek to deliver within 11 days but perhaps up to 30 days. They refused to cancel and refund, saying to wait until it does eventually arrive, then return it and request a refund. I appreciate it’s the fault of the delivery company but they need to appoint and manage a company who can deliver on their sales commitments, they need to take responsibility for their customers and ensure the goods paid for are actually delivered. Thankfully paying by credit cards means you can get the card company to refund the money for goods paid for but not supplied/delivered. Best way to deal with a company who puts up barriers to resolving non-deliveries.”

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Posted 4 years ago

“Thank you all for the honest reviews. I'm almost processed a £290 payment. Picked some clothes for my Husband Birthday. Thankfully I decided to read reviews first . 😵”

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Posted 4 years ago

“Paid for express shipping, 3-4 days. After 5 days I contacted customer service they said they couldn’t do anything for another two weeks. Meanwhile I have no Halloween costume and company won’t do anything till a week after Halloween. Worst customer service I’ve dealt with in a long time”

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Posted 4 years ago

“I don’t think I will order from this company again considering how horrendous the reviews are. I recently made a purchase, but the items did not fit so I returned them back. Through USPS, they charged me $4 to send it back (usually most companies send you a free label but whatever.. it’s only $4). So, I send the items back, in the same condition btw and they refunded me a third of what I spent. How does that make sense? I contacted them and will be waiting for a response.”

Helpful Report

Posted 4 years ago

“If I can give this company ZEROOOOOOOO STARS I would !! I sent an email asking if I could purchase a gift card and use it in the US since I’m in the US they said yes, I then purchased the E-gift card almost ($600 usd) as a birthday gift to a friend, when the friend received it, he tried to make a purchase and the gift card kept saying “can’t be found” reached out to customer service MULTIPLE times for them just to keep going in circles to then finally tell me I can’t use it in US. Then when I asked for a refund, they said it’ll take 24-48hrs , never got it, went back they then said 10 days, never got it…A WHOLE MONTH LATER they still have not issued my refund, they’re so unprofessional and clueless. I would not recommend buying from this site! I had to dispute the transaction with my CC company!”

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Posted 4 years ago

“Bought premium delivery and its not been added to account Customer service was no help so I'm 9.99 out off pocket”

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Posted 4 years ago

“Orders always come late and the tracking is really poor.”

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Posted 4 years ago

“Their shipping is awful even if you paid for fast delivery still takes 1-2 months and they have no costumers service!! No number,”

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Posted 4 years ago

“It is currently October 4th and my package was supposed to be here by "September 28th" then they pushed it to October 1st,then they pushed back to the 4th which it today and I still haven't received it..... This whole clothing brand is a scam... I will never order from here again”

Helpful Report

Posted 4 years ago

“Worst quality of clothing I've ever purchased. The clothing is covered in bobbles after only wearing once. Was told by support staff to use a razor to remove them. Ludicrous. First time purchasing from Boohooman, will never purchase from them again and would highly recommend you avoid. Live chat support literally just said to use a razor and ended the chat.”

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Posted 4 years ago

“If your looking for a solid answer here it is this place is a huge huge scam and rip off !!!! I will be using my social media platforms to also expose this fraudulent company”

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Posted 4 years ago

“Horrible! I order items end of July 2021. I ordered 12 items. I received six items. I contacted customer service and was Told to wait till the end of the month until anything could be done. I waited until the end of August and still did not receive my items I also requested for a refund and still did not receive a refund. I am very disappointed I will no longer be supporting this company. I try to support my own however customer service like this makes it very difficult. I am also a professional businesswoman and this is not how you run a business. I have proof and every time I try to attach the photos to this review it takes away the submit button, interesting 🤨”

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Posted 4 years ago

“DO NOT BUY FROM HERE. WILL STEAL YOUR MONEY AND NOT REFUND.”

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Posted 4 years ago

boohooMAN is rated 1.7 based on 749 reviews