Book Depository Reviews

Name: Book Depository
Rating: 3.42

3.4 Rating 246 Reviews

61 %

of reviewers recommend Book Depository

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Metrics

3.4

Based on 246 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 25%
Accurate And Undamaged Orders	Greater than 83%
Customer Service
Communication Channels	Email
Queries Resolved In	6 - 12 Hours

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Book Depository 1 star review on 12th October 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“They have a lot of books for a great range of prices and they ship almost everywhere for free.”

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Posted 5 years ago

“Free worldwide delivery and discounts.”

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Posted 5 years ago

“Fast delivery, wide range of products for amazing prices :)”

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Posted 5 years ago

“Worst customer service! We purchased multiple books in the same transaction, and when checking out, we put our postal address down correctly for an address in AUSTRALIA. Only after initiating contact with them, we found that they shipped our goods to BARBADOS! The two country names are not even closely spelt to each other to warrant a mistake such as that. For a book seller, a literacy inaptitude mistake like this is somewhat ironic, yet, borderline comedic. My two year old could do better data entry than that for goodness sakes Noting other negative reviews on another, and their 'copy and paste' response from the company in reply to those comments clearly shows that the Book Depository is not customer centric at all. All we are asking for is our money back, and to be told after multiple back-and-forth emails that it can take up to 10 weeks for the money to be returned is utterly deplorable. If you want better customer service, please be sure to shop elsewhere. Shame on you Book Depository!”

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Posted 5 years ago

“They let me buy books.”

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Posted 5 years ago

“Great prices, fast delivery, personalized offers, books arrived in perfect condition.”

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Posted 5 years ago

“wide range of value books for sale, free post and good customer service”

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Posted 5 years ago

“Fast delivery from Bookdepository and good prices.”

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Posted 5 years ago

“The UK book repository has many books at a cheaper price than elsewhere and I am always able to find the book I am looking for. I highly recommend this site.”

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Posted 6 years ago

“Deliver good books in good time for good prices.”

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Posted 6 years ago

“They always have the books I want at a price I can afford.”

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Posted 6 years ago

“Ordered 5 books and only one has been delivered within the 5-10 days period. Still waiting 20 days now.”

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Posted 6 years ago

“Book Depository has a range of books unsurpassed by any other online book retailer with the exception of Amazon. Unlike Amazon, however, there are no postage costs with Book Depository. The books themselves are at a very reasonable price, and usually cheaper than elsewhere online. There are frequently discounts available. Packaging is always sturdy, and I have not received a damaged book from Book Depository, unlike other sellers. If I want a book, Book Depository is always my first stop.”

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Posted 6 years ago

“All the books were in perfect condition.”

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Posted 6 years ago

“Delivery due March 26th...arrived April 6th. Was a gift....missed deadline so had to give belatedly. Reply to my email said it had probably been delivered?! Will not use again. Very poor service.”

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Posted 6 years ago

“I can pay my paypal, prices are fair”

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Posted 6 years ago

“Books arrived on time.”

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Posted 6 years ago

“Always a prompt and reliable delivery. Plus they have books in good order for sale at competitive prices. They Great.”

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Posted 6 years ago

“The price of the books are affordable.”

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Posted 6 years ago

“Although their delivery times a a bit slow, they offer free delivery, so a book I was going to order on amazon, which would have been over £10 including delivery charge, I was able to purchase from the book depository for only £4.95, with free delivery.”

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Posted 6 years ago

Book Depository is rated 3.4 based on 246 reviews