BookPal Reviews

Name: BookPal
Rating: 4.84

4.8 Rating 932 Reviews

97 %

of reviewers recommend BookPal

4.8

Based on 932 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

8665226657

Email:

info@bookpal.com

Location:

3002 Dow Ave, Suite 112, Tustin
92780

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great customer service!”

Helpful Report

Posted 3 years ago

Thanks Courtney! We appreciate your feedback.

Posted 3 years ago

“I have recieved my book finally. Took 29 days but am happy to get it!”

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Posted 3 years ago

Hi Barb, according to our records your book is currently in transit. Feel free to reach out to our support team if there are further delays, and we'd be happy to help!

Posted 3 years ago

“So excited to get my book and it was delivered so quickly!”

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Posted 3 years ago

Thank you for your review, Tina! We appreciate the feedback and hope you enjoy your book :)

Posted 3 years ago

“Always helpful and have a good selection”

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Posted 3 years ago

Thanks Danielle! We appreciate your kind words :) Have a great week!

Posted 3 years ago

“Book Pal made ordering on line easy. Great phone support when needed, but didn't need a lot. It's a great way to buy books in bulk. I've used them for nearly a decade.”

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Posted 3 years ago

Thank you for your kind words, Samuel! We always enjoy working with you and look forward to partnering on your next project!

Posted 3 years ago

“Great service!”

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Posted 3 years ago

Thanks for your kind review! Enjoy your book :)

Posted 3 years ago

“Fantastic personalized service! Karlyn is the best.”

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Posted 3 years ago

Thanks, Karin! We appreciate the kind words. Looking forward to partnering on your next project!

Posted 3 years ago

“The website was very easy to navigate, checkout was seamless and the communication about my order was great!”

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Posted 3 years ago

Thanks for your kind review, Whitney! We appreciate the feedback and hope you have a wonderful week.

Posted 3 years ago

“Ordering was easy and I got my book when I expected.”

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Posted 3 years ago

Thanks, Britanny! We're happy to help, and hope you enjoy your book!

Posted 3 years ago

“Really appreciated all the informed emails I received from BookPals about updates regarding my order. Very helpful and informative.”

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Posted 3 years ago

Thank you for these kind words. It's always nice to hear when our team delivers on communication as well as the order itself. Hope you enjoy your new book and have a great week!

Posted 3 years ago

“Easy to use and a great experience”

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Posted 3 years ago

Thanks for your feedback! We appreciate the kind words and hope you have a great week!

Posted 3 years ago

“Thank you! I received my book in a timely manner and am glad I was able to get a signed copy of it.”

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Posted 3 years ago

Hi Sylvia, thank you for your kind review! We hope you enjoy your signed copy :)

Posted 3 years ago

“Easy to order, arrived sooner than expected. Book was in perfect condition.”

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Posted 3 years ago

Hi, Megan. Thanks for your review! We hope to partner with you again on future book orders. In the meantime, happy reading and hope you have a terrific week.

Posted 3 years ago

“I had an excellent experience purchasing from BookPal! The process was simple and, given the current situation with COVID, I still received my book in good time and in great condition! Will definitely purchase from them again.”

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Posted 3 years ago

Thanks for your feedback. We appreciate your patience throughout this process and hope to work with you again on your next book purchase. Happy reading, and have a wonderful week!

Posted 3 years ago

“Had a wonderful experience ordering through BookPal. Thank you again”

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Posted 3 years ago

Thank you for your review, Ruha. We're so glad to have delivered such a satisfying experience and look forward to working with you again. Hope you have a great week!

Posted 3 years ago

“I purchased a signed version of a book through BookPal that also included information about an Instagram Live event with the purchase. BookPal made the checkout process extremely easy and kept me up to date with my order. The IG Live event even had to be postponed and I received email notifications every step of the way keeping me informed. From this experience I highly recommend using BookPal and look forward to finding another book to buy.”

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Posted 3 years ago

Thank you for these kind words, Karina. We'll be sure to share your review with our team and hope to work with you again on your next book purchase. Happy reading, and have a great week!

Posted 3 years ago

“I loved getting a signed copy of the book. Clear communication about delivery times even when there were delays.”

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Posted 3 years ago

Thank you so much for your feedback. We're glad to see our customers satisfied with their book and ordering process. Hope you have a wonderful week!

Posted 3 years ago

“It was quick and easy. No problem at all. I ordered and the book came. Easy ordering. No complaints”

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Posted 3 years ago

Hi, Jennifer. Thank you for your feedback. We're so glad to have met your expectations and made this an easy process for you. Hope you enjoy your new book and have a great week!

Posted 3 years ago

“Ordered a signed copy of Nicole Byer's new book "#VeryFat #VeryBrave" as a gift for my partner and the process was great! Bookpal provided updates along the way on Nicole's Instagram Live book-signing, and updates on book shipment and delivery. An easy way to support actual book stores!”

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Posted 3 years ago

Thank you for your kind words, Tom, and thank you for being patient with us through this process. We look forward to working with you again and hope you have a great week!

Posted 3 years ago

“What a treat what a dream. Very happy with our Nicole Byer autographed book, thank you very much!”

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Posted 3 years ago

Thanks so much, Thomas. We were elated to partner with Nicole on this event. Hope you enjoy your new book and have a wonderful week!

Posted 3 years ago

BookPal is rated 4.8 based on 932 reviews