Boomf Reviews

Name: Boomf
Address: Unit 1, Meadow Road, Reading, Berkshire
Rating: 3.99

4.0 Rating 5,311 Reviews

72 %

of reviewers recommend Boomf

Company Reviews

Questions

Metrics

4.0

Based on 5,311 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 65%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

+44 1183 218921

Email:

hello@boomf.com

Location:

Unit 1, Meadow Road, Reading
Berkshire
RG1 8LB

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Awesome idea”

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Posted 5 years ago

Thank you so much! We really hope you loved it! Thank you for choosing Boomf :)

Posted 5 years ago

“Very pleased with the purchase and speedy delivery, love your cards.”

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Posted 5 years ago

That's really great! So pleased you love them as much as we do :)

Posted 5 years ago

“Excellent service love the cards”

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Posted 5 years ago

So pleased to hear that Jennie! Thank you for choosing Boomf :)

Posted 5 years ago

“Actual box was cute, but without instruction my husband had the card facing him and tilted towards himself and it was more of a puff than a Boomf. ☹️☹️”

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Posted 5 years ago

I am really sorry to hear that Caroline. If you have a video or anything you could send us (hello@boomf.com) we will look into that for you. I do apologise it wasn't the 'Boomf!' you had expected

Posted 5 years ago

“Excellent service! Very quick and efficient! Cannot wait to give it to the birthday person.”

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Posted 5 years ago

Yay! We hope your special someone loves it too :)

Posted 5 years ago

“Love it, she loves it, everyone's a winner”

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Posted 5 years ago

That's brilliant, thank you Christopher, so pleased she loved it too!

Posted 5 years ago

“Great Item as always... easy to design via the website and quick pay option sand delivery is Amazon like... Nice to support a British business keep up the good work and will be using again for kids' bithdays this year, anniversary and wife's birthday and of course mothers day.”

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Posted 5 years ago

That's really great! Thank you for your continued support and for choosing Boomf! We absolutely love the gifts and are so pleased you do too :)

Posted 5 years ago

“Very quick safe delivery. Lovely card to keep”

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Posted 5 years ago

That's really great! So pleased you're loving your gift still!

Posted 5 years ago

“Great fun product of good quality”

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Posted 5 years ago

So pleased to hear that Nicola! Thank you :)

Posted 5 years ago

“I’ve brought 3 Boomf cards so far and they all made my family smile will definitely be buying more”

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Posted 5 years ago

Thank you Collette! We have many more exciting things coming up so we really appreciate that! :)

Posted 5 years ago

“Always posted and received on time fun and great quality.”

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Posted 5 years ago

That's so lovely to hear! Thank you so much!

Posted 5 years ago

“Very fast delivery to Hong Kong!”

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Posted 5 years ago

Really pleased Laura. I hope your special someone loved their gift :)

Posted 5 years ago

“Easy, great service”

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Posted 5 years ago

Thank you Mick! We hope to hear from you again soon :) Thank you for choosing Boomf!

Posted 5 years ago

“Great response time”

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Posted 5 years ago

Thank you George, we hope you loved your gift!

Posted 5 years ago

“Really pleased with the product x”

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Posted 5 years ago

So happy you loved it! Thank you for choosing Boomf :)

Posted 5 years ago

“This is the second time I’ve ordered something and both times the item arrived much later than expected. I am still waiting on my last order which should have gotten here on Tuesday or Wednesday. I’m disappointed that this keeps happening.”

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Posted 5 years ago

I am so sorry to hear that Priya. We have an extremely low rate of late shipping, so if this has been lost or delayed in the post I really cannot apologise enough but we will get this resolved for you if you could contact us with your order number.

Posted 5 years ago

“Horrible service !!!! I did my order on 20th January and didn't receive anything then I asked for a re-order, still nothing! Now the occasion has passed. So basically they just stole my money!!!!!! First and last time ordering I DO NOT recommand.”

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Posted 5 years ago

Please be assured we will get this resolved for you. If we haven't already we will respond to you and ensure this is resolved. I am very sorry your order didn't arrive for the special occasion

Posted 5 years ago

“If i could rate this 0 stars i would, give my my f*cking money back! Refund it keep the card Ive been waiting so long i already showed my bf the surprise because i know its not going to come, everyone go report @boomf on instagram please they are a total scam!”

Helpful Report

Posted 5 years ago

We will definitely look into that for you and get this resolved. I am very sorry to hear you haven't received it but if you could provide us with your order number we will be happy to help.

Posted 5 years ago

“I ordered a cannon card for Valentine’s Day and still have not received it. Order number. I’d like a refund or it resent”

Helpful Report

Posted 5 years ago

Hi there. I am so sorry to hear that. We will definitely look into this for you if you could email us on hello@boomf.com with your order number. Many thanks!

Posted 5 years ago

“I bought a Valentine’s Day care. It’s now February 24th didn’t receive anything. I just want my money back now. order number: 9AB9D44D”

Helpful Report

Posted 5 years ago

Hi Angel. I am really sorry to hear that. It looks as though there is an issue with the address you entered on the order so I have emailed you to check this. My sincere apologies again that you haven't received this though

Posted 5 years ago

Boomf is rated 4.0 based on 5,311 reviews