Boomf Reviews

Name: Boomf
Address: Unit 1, Meadow Road, Reading, Berkshire
Rating: 3.99

4.0 Rating 5,311 Reviews

72 %

of reviewers recommend Boomf

Company Reviews

Questions

Metrics

4.0

Based on 5,311 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 65%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

+44 1183 218921

Email:

hello@boomf.com

Location:

Unit 1, Meadow Road, Reading
Berkshire
RG1 8LB

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Placed an order that never arrived. Contacted boomf and they didn't reply. I do not recommend ordering from this site”

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Posted 4 years ago

Hannah, I am so sorry to hear your Boomf gift did not arrive. I cannot see any email contact from you about this order. If this is still unresolved, could you please email us at hello@boomf.com with your order number and explain that your gift is lost. 🙏 💕

Posted 4 years ago

“The wife was very amused still finding confetti tho ;)”

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Posted 4 years ago

Thanks Gary, I'm so happy to hear you wife loved her Boomf gift. ❤️🌟🌟🌟❤️

Posted 4 years ago

“Ordered 3 cards and 1 still hasn’t arrived”

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Posted 4 years ago

Dan, my apologies that one of your gifts arrived late. I can see that all three orders were dispatched together, it is possible they can arrive at slightly different times depending on how they are processed through the Royal mail. 📮 I am pleased to see you have been in contact with my colleague to resolve this. 💕

Posted 4 years ago

“Great way to send a card with a difference.. Could be a little cheaper in price. But cards were well received. Thank you Boomf. Ordered a chocolate with photos on it for a birthday gift also. Again lovely gift, well made but a bit pricey for the size of the chocolate. Would definitely recommend but maybe offer more discount or lower prices a little.”

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Posted 4 years ago

Thanks for the feedback about the cost of the Boomf gifts 🙏💕 We are constantly improving our products and services based on the feedback we receive, I have taken a note of this to pass on. 🙌😊

Posted 4 years ago

“Boom box didn’t pop confetti didn’t move messaged for a refund not had a response”

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Posted 4 years ago

Craig, I am so sorry your gift failed to Boomf! I understand how upsetting that must have been, especially when it's out of your control 💔 I am pleased to see you have been in contact with my colleague to resolved this. 😀

Posted 4 years ago

“Hamper was really impressive”

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Posted 4 years ago

I'm so happy your Boomf Gift Box was everything you wanted it to be. ❤️🧡💛💚💙💜

Posted 4 years ago

“Did not receive item which was for Valentines day. Still awaiting item 16/02/21”

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Posted 4 years ago

Courtney, I am so sorry for the trouble you have had with your Boomf delivery. 😔 Looking at your order I can see we dispatched it on time and it should have arrived by the 10 Feb! Could you please email us at hello@boomf.com with your order number and explain that your gift is lost. 🙏 💕

Posted 4 years ago

“Lovely thanks.”

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Posted 4 years ago

Thanks, I'm so happy you are satisfied with your Boomf experience. 🦄🌸🦄💜

Posted 4 years ago

“Much less impressive and not much pop. Most of the confetti seemed to just stay in the box.”

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Posted 4 years ago

Jamie, it sounds to me like you received a faulty Boomf gift! 💔 Could you please email us at hello@boomf.com with your order number and explain that your gift didn't "Boomf". 🙏 💕

Posted 4 years ago

“Didn’t arrive :/ ordered 6 days before Valentine’s”

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Posted 4 years ago

I am so sorry your gift got lost on its journey to you 😢 I understand how upsetting this must be for you. I am pleased to see you have been in contact with my colleague to resolve this 💗

Posted 4 years ago

“Loved the card, how ever it’s very expensive so I would only use for very special occasions. If more reasonable in cost I could use more often”

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Posted 4 years ago

We are so please that you love the card Mrs.Breeona 💖😁🎉🎉😁💖. We do appreciate your feedback on the pricing thank you 🎉🎉🎉🎉

Posted 4 years ago

“Not arrived”

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Posted 4 years ago

Hi David, I can see that you did have some contact us in regards to this and we didn't hear back after we relied, so I'm guessing it arrived.🤞🤞😁😁🎉🎉🎉🎉🎉

Posted 4 years ago

“OMG how amazing are your products it’s was so much better than expected. It was such a beautiful amazing touch. Will definitely be a returning customer and will be recommending your products. Look forward to trying many more. Excellent prices, quick delivery and did not disappoint. My husband was very impressed.”

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Posted 4 years ago

Amazing, 💃❤️ I'm so pleased you loved your Boomf gift. Thanks Aliye

Posted 4 years ago

“Great amazing gift thank you”

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Posted 4 years ago

Thanks Sam, I'm so happy you are satisfied with your Boomf experience. 💫💥🎉

Posted 4 years ago

“Love this, different and creative.”

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Posted 4 years ago

Thanks Daniela 🥰 It's really fab to hear you are satisfied with the quality of your Boomf order 💫💕

Posted 4 years ago

“The Valentines box card was lovely and the melting hot chocolate/marshmallow bombs were to die for.”

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Posted 4 years ago

Thanks Peter 🥰 It's really fab to hear you are satisfied with the quality of your Boomf order and we're so pleased you loved the melting hot chocolate bombs. 🍫 😋

Posted 4 years ago

“Barely shot confetti up. Bit disappointing but the card was well made.”

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Posted 4 years ago

Oh, I am sorry to hear that the confetti didn't shoot up enough 😔we do appreciate your feedback as this is something we can look into. We are pleased that you have said the card is well made, so thank you David😁🎉😁

Posted 4 years ago

“Easy to order. Came on time but didnt work as it shows on TV, if anything could off been faulty. Not worth the money to be honest. More a £5 mark .”

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Posted 4 years ago

Ramesh, you should have contacted us if you thought your Boomf bomb was faulty, we could have discussed this with you.😔🎉🎉

Posted 4 years ago

“My first boomf card. It did eventually jump out, but unfortunately it took some poking before it would work, not like the advert on t.v”

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Posted 4 years ago

Hi Ben, we are sorry that Boomf didn't pop straight away, sometimes they do have a slight delayed reaction but none the less they do still 'POP'.🎉🎉😁🎉🎉

Posted 4 years ago

“Something a bit different, quick and great value for money. Thank you”

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Posted 4 years ago

🎉🎉🎉🎉Thanks Pete, 💖💖 loving this feedback and the 5 🌟🌟🌟🌟🌟

Posted 4 years ago

Boomf is rated 4.0 based on 5,311 reviews