Boomf Reviews

Name: Boomf
Address: Unit 1, Meadow Road, Reading, Berkshire
Rating: 3.99

4.0 Rating 5,308 Reviews

72 %

of reviewers recommend Boomf

Company Reviews

Questions

Metrics

4.0

Based on 5,308 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 65%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

+44 1183 218921

Email:

hello@boomf.com

Location:

Unit 1, Meadow Road, Reading
Berkshire
RG1 8LB

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Turned up and the confetti just fell.out, no suprise for the receiver, disappointed with the cost when it didn't even work”

Helpful Report

Posted 3 years ago

Oh no! We are so disappointed to hear this! Please could you reach out to us at hello@boomf.com with your full order details and we will look in to this for you right away 💖

Posted 3 years ago

“Ordered a canon card which was meant to shoot confetti out of it and it didn’t even work, waste of £6”

Helpful Report

Posted 3 years ago

Sorry to hear that Neve! Could you drop us a quick email to hello@boomf.com with your order details and we'll look into this for you✨

Posted 3 years ago

“Been 12 days and haven't received my order. Was for my best friends birthday and she didn't get it. Highly disappointed.”

Helpful Report

Posted 3 years ago

Oh no, we are so disappointed to hear this! Please could you reach out to us at hello@boomf.com with your full order details and we will look in to this for you right away 💖

Posted 3 years ago

“I made an order on Monday 12/4/2021 for a birthday card to be delivered to an address in London today is 18/4/2022, their birthday was 18/4/2021 they have not received their Boomf card, what a huge disappointment”

Helpful Report

Posted 3 years ago

Oh no Lyneth, we are so disappointed to hear this! Please could you reach out to us at hello@boomf.com with your full order details and we will look in to this for you right away 💖

Posted 3 years ago

“Must have had a dud, 3 bits of confetti came out. Not worth the money.”

Helpful Report

Posted 3 years ago

Oh no John, we are so disappointed to hear this! Please could you reach out to us at hello@boomf.com with your full order details and we will look in to this for you right away 💖

Posted 3 years ago

“1 star as poor product”

Helpful Report

Posted 3 years ago

“i still haven't received my package it is currently 16-04-21 and it was shipped on 5-4-21.”

Helpful Report

Posted 3 years ago

Oh no Sara, we are so disappointed to hear this! Please could you reach out to us at hello@boomf.com with your full order details and we will look in to this for you right away 💖

Posted 3 years ago

“It didn’t go ‘boomf’!! One very unhappy little girl. And we have a video to prove it- useless thing 😠”

Helpful Report

Posted 3 years ago

Oh no, we are so disappointed to hear this! Please could you reach out to us at hello@boomf.com with your full order details and we will look in to this for you right away 💖

Posted 3 years ago

“The card did not pop open. Confetti stayed in envelope:(”

Helpful Report

Posted 3 years ago

Oh no Karen, we are so disappointed to hear this! Please could you reach out to us at hello@boomf.com with your full order details and we will look in to this for you right away 💖

Posted 3 years ago

“Still waiting for my delivery no details on your link will cancel if no reply back with any details of my delivery”

Helpful Report

Posted 3 years ago

Oh no Warren, we are so disappointed to hear this! Please could you reach out to us at hello@boomf.com with your full order details and we will look in to this for you right away 💖

Posted 3 years ago

“Not happy as it says boomf on the envelope so the person I sent it to knew what it was”

Helpful Report

Posted 3 years ago

Thank you so much for your review Laura. We really appreciate this and I would like to reassure you that we are constantly working to improve our products and services based on the feedback we receive 💖

Posted 3 years ago

“Awful product, I did not boomf and we were very disappointed with the product which was my sons 11th birthday card”

Helpful Report

Posted 3 years ago

Oh no Charlotte, we are so disappointed to hear this! Please could you reach out to us at hello@boomf.com with your full order details and we will look in to this for you right away 💖

Posted 3 years ago

“Would give zero if I could. Ordered on 31 March and still hasn’t arrived on 12 April. This is unacceptable for a business that depends on the post or other sorts of deliveries. It’s an expensive card so Boomf could have been more proactive informing of potential delays at the time of purchasing. That way I could have made an informed decision. Really not happy.”

Helpful Report

Posted 3 years ago

Oh no Maria, we are so disappointed to hear this! Please could you reach out to us at hello@boomf.com with your full order details and we will look in to this for you right away 💖

Posted 3 years ago

“Card still not arrived after 5 days”

Helpful Report

Posted 3 years ago

Oh no, we are so disappointed to hear this! Please could you reach out to us at hello@boomf.com with your full order details and we will look in to this for you right away 💖

Posted 3 years ago

“Rubbish rubbish rubbish I have tried a few to get hold of you I was so excited to buy one of your box bombs for 9.28 can you imagine how disappointed I was when I onky got a small box with no pictures and no happy birthday!!!!”

Helpful Report

Posted 3 years ago

Oh no Jeanette, we are so disappointed to hear this! Please could you reach out to us at hello@boomf.com with your full order details and we will look in to this for you right away 💖

Posted 3 years ago

“It was ok once it popped with prompting ripped back like it said and didn’t go of had to tap the underneath but was good once popped”

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Posted 3 years ago

Thank you so much for your review Amanda! We really appreciate this and I would like to reassure you that we are constantly working to improve our products and services based on the feedback we receive 💖

Posted 3 years ago

“Still waiting!!!”

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Posted 3 years ago

Oh no Susan, we are so disappointed to hear this! Please could you reach out to us at hello@boomf.com with your full order details and we will look in to this for you right away 💖

Posted 3 years ago

“Have not got my order yet”

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Posted 3 years ago

Oh no Gavin, we are so disappointed to hear this! Please could you reach out to us at hello@boomf.com with your full order details and we will look in to this for you right away 💖

Posted 3 years ago

“Discussed with the service never got my card waited 2 weeks”

Helpful Report

Posted 3 years ago

Oh no Matthew, we are so disappointed to hear this! Please could you reach out to us at hello@boomf.com with your full order details and we will look in to this for you right away 💖

Posted 3 years ago

“Parcel finally in my daughters possession. 2days late. Latest excuse by customer rep Sarah. “ they like to get the delivery out early (7 days) to avoid any delays, Please do not treat customers like idiots! A simple mistake was made when YOU received the order do not try and WAFFLE we customers prefer the truth. Refund of postage not good enough 😡ruined a lovely birthday surprise then LIED, Not Good”

Helpful Report

Posted 3 years ago

Thank you for the review Brian. I would like to reassure you that we are constantly working to improve our products and services based on the feedback we receive 💖

Posted 3 years ago

Boomf is rated 4.0 based on 5,308 reviews