Boomf Reviews

Name: Boomf
Address: Unit 1, Meadow Road, Reading, Berkshire
Rating: 3.99

4.0 Rating 5,308 Reviews

72 %

of reviewers recommend Boomf

Company Reviews

Questions

Metrics

4.0

Based on 5,308 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 65%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

+44 1183 218921

Email:

hello@boomf.com

Location:

Unit 1, Meadow Road, Reading
Berkshire
RG1 8LB

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very disappointing. Didn't go off until I intervened and spoiled the Boomf moment.”

Helpful Report

Posted 3 years ago

Oh no Sue, we are so disappointed to hear this! Please could you reach out to us at hello@boomf.com with your full order details and we will look in to this for you right away 💖

Posted 3 years ago

“Ordered in plenty of time for my son's birthday but a day after his birthday it still hasn't arrived. It cost almost £10 too.Wouldnt use again”

Helpful Report

Posted 3 years ago

Oh no Carol, we are so disappointed to hear this! Please could you reach out to us at hello@boomf.com with your full order details and we will look in to this for you right away 💖

Posted 3 years ago

“Never received my order and i ordered it in January so i could give it to my partner for valentine’s day.”

Helpful Report

Posted 3 years ago

Oh no Aryanna, we are so disappointed to hear this! Please could you reach out to us at hello@boomf.com with your full order details and we will look in to this for you right away 💖

Posted 3 years ago

“Didn’t actually work so was basically a box of sweets I could have bought anywhere.”

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Posted 3 years ago

Oh no Andi, we are so disappointed to hear this! Please could you reach out to us at hello@boomf.com with your full order details and we will look in to this for you right away 💖

Posted 3 years ago

“I haven’t received it!”

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Posted 3 years ago

Oh no Julie, we are so disappointed to hear this! Please could you reach out to us at hello@boomf.com with your full order details and we will look in to this for you right away 💖

Posted 3 years ago

“Despite placing my order with sufficient time, my friend only received her card and not the gift set I'd also ordered. The butterfly didn't flutter out of her card either - on the whole not happy!!! I can't really complete your form as the questions are irrelevant for me.”

Helpful Report

Posted 3 years ago

Oh no Gurdeep, we are so disappointed to hear this! Please could you reach out to us at hello@boomf.com with your full order details and we will look in to this for you right away 💖

Posted 3 years ago

“The confetti didn’t explode as described on the website or shown in adverts. Very expensive and disappointing.”

Helpful Report

Posted 3 years ago

Oh no Sal, we are so disappointed to hear this! Please could you reach out to us at hello@boomf.com with your full order details and we will look in to this for you right away 💖

Posted 3 years ago

“2 bouquets of flowers in a very poor state and got one wrong and no boomf in both got a refund back”

Helpful Report

Posted 3 years ago

Oh no, we are so disappointed to hear this! Thank you for reaching out to us regarding this issue and we are so pleased to hear our customer services team was able to help 💖

Posted 3 years ago

“Original order for mothers day and replacement that was given both very poor quality”

Helpful Report

Posted 3 years ago

Oh no James, we are so disappointed to hear this! Please could you reach out to us at hello@boomf.com with your full order details and we will look in to this for you right away 💖

Posted 3 years ago

“Purchased fluttering butterfly for my daughters 18th birthday, we excitingly waited for her to open the card and we're disappointed when the butterfly flopped out onto the table.”

Helpful Report

Posted 3 years ago

Oh no Catherine, we are so disappointed to hear this! Please could you reach out to us at hello@boomf.com with your full order details and we will look in to this for you right away 💖

Posted 3 years ago

“Still not arrived birthday was on the 24th of March”

Helpful Report

Posted 3 years ago

Oh no Vicky, we are so disappointed to hear this! Please could you reach out to us at hello@boomf.com with your full order details and we will look in to this for you right away 💖

Posted 3 years ago

“Did not boomf. Very dissatisfied”

Helpful Report

Posted 3 years ago

Oh no Caroline, we are so disappointed to hear this! Please could you reach out to us at hello@boomf.com with your full order details and we will look in to this for you right away 💖

Posted 3 years ago

“Not great didn’t Boomf very disappointing”

Helpful Report

Posted 3 years ago

Oh no, we are so disappointed to hear this! Please could you reach out to us at hello@boomf.com with your full order details and we will look in to this for you right away 💖

Posted 3 years ago

“Haven’t received my order, it’s been about a week. Item is no longer needed will not be using again do not recommend this service”

Helpful Report

Posted 3 years ago

Oh no Joshi, we are so disappointed to hear this! Please could you reach out to us at hello@boomf.com with your full order details and we will look in to this for you right away 💖

Posted 3 years ago

“I’ve had these cards before and they were brilliant this one didn’t even pop out it was ver disappointing.”

Helpful Report

Posted 3 years ago

Oh no Rachel, we are so disappointed to hear this! Please could you reach out to us at hello@boomf.com with your full order details and we will look in to this for you right away 💖

Posted 3 years ago

“Very disappointing”

Helpful Report

Posted 3 years ago

Oh no , we are so disappointed to hear this! Please could you reach out to us at hello@boomf.com with your full order details and we will look in to this for you right away 💖

Posted 3 years ago

“Really disappointed with this , opened the card and the butterfly had broke so must had been broken before even been shipped which is a shame a lot of money for nothing”

Helpful Report

Posted 3 years ago

Oh no Carl, We are so sorry to hear this! Please could you reach out to us at hello@boomf.com and we will look in to this for you right away 💖

Posted 3 years ago

“If I could give a 0 I would. My daughter in law sent me flowers for Mother’s Day that I received on Saturday. The Boomf didn’t work, more of a damp squib. As soon as I opened the box I could see the poor quality of the flowers. The leaves were yellowing and the edges of the tulips were already dying. By Monday morning (not even 48 hours) the flowers were dead. I am a florist so I know what I am talking about. The box was also squashed. No value for money at all”

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Posted 3 years ago

I am so sorry to hear this. I do hope that your daughter in law has contacted us so that we can rectify this. 😔🎉😔

Posted 3 years ago

“Very disappointed, bought for my grandson's 16th birthday, didn't explode until it was too late. Wouldn't use again.”

Helpful Report

Posted 3 years ago

Hi! We are so sorry you were disappointed with your Boomf experience. I have sent you an email to try and resolve this for you 😀

Posted 3 years ago

“Absolutely disappointed because I never received the card and also emailed asking why I haven’t received the order never got a reply I feel that I have been robbed £10 for a card I never received”

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Posted 3 years ago

Hi, I am so sorry your gift never arrived. I have sent you an email to try and resolve this 😀

Posted 3 years ago

Boomf is rated 4.0 based on 5,308 reviews