Boomf Reviews

Name: Boomf
Address: Unit 1, Meadow Road, Reading, Berkshire
Rating: 3.99

4.0 Rating 5,308 Reviews

72 %

of reviewers recommend Boomf

Company Reviews

Questions

Metrics

4.0

Based on 5,308 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 65%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

+44 1183 218921

Email:

hello@boomf.com

Location:

Unit 1, Meadow Road, Reading
Berkshire
RG1 8LB

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered an exploding card for my husband for Valentine’s Day. Never arrived. No one replying from boomf to address my complaint or request for a refund. Not happy. Won’t be using them again!”

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Posted 3 years ago

😔😔This is such a shame. We did communicate and we did mange to get this resolved. Again we are extremely so with the issues that surrounded your order. 🎉😔🎉

Posted 3 years ago

“Ordered in plenty of time based on your quoted delivery time (even taking account of your message about Post Office delays). The birthday is now passed & no card arrived”

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Posted 3 years ago

Hi Lynette, we are sorry to hear that your card arrived late. We thank you for your feedback that you sent into us with regards to this.🎉👍🎉 We are pleased to hear that you and the recipient loved the card though!🌟🎉

Posted 3 years ago

“Received someone else’s order. Imagine my disappointment when my fiancé opened someone else’s private message meant for Valentine’s Day. Would not recommend this company. If you’re going to specialize in personalized orders invest in better quality checking before you ship out the product!!”

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Posted 3 years ago

“I still did not received the order but yet I’ve been asked for review. Not happy. I’ve been waiting for a while ..”

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Posted 3 years ago

Oh Oana, I am sorry to hear this. 😔I am guessing that your order did arrive as you haven't contacted us at all.🤞🎉🎉

Posted 3 years ago

“Poor. In one word poor, because it didn't go boomf! Such a let down and disappointment and really not what it showed on the online advertisements. Complete waste of money in my opinion. An apology/refund would be greatly appreciated. Thanks”

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Posted 3 years ago

🎉We are sorry you feel this way Sean. You haven't got in touch with us directly to let us know what happened or didn't happen with your Boomf.🎉

Posted 3 years ago

“The bomb didn't come out It was very disappointing 🙄”

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Posted 3 years ago

It appears that your Boomf was misbehaving and didn't want to work properly!! Thank you Jasmine for getting in touch with us about this and I'm pleased to say that we managed to sort it!🎉🎉🌟🌟🎉🎉

Posted 3 years ago

“Messed my order up ! I have received someone else’s very disappointed.”

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Posted 3 years ago

We are extremely sorry for the mix-up in your order Leif. Thank you for bringing this to our attention and I'm glad to say that we have managed to correct it. Once again, please accept our apologies.🎉

Posted 3 years ago

“Disappointed! It’s didn’t work properly so my daughter who’s 4 starting playing with my husbands card and then worked better. Not the big surprise I wanted.”

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Posted 3 years ago

Oh Carly, I'm sorry to hear that you disappointed. It's funny though how kids can get these things to work better than us adults!!🙈🙈🤣🤣🎉🎉

Posted 3 years ago

“For the price av payed am disappointed as it never even popped out of the packet it just fell out an will not be using your service agen .”

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Posted 3 years ago

Oh dear Paige, sounds like your Boomf may have had a bit of a rough ride during delivery for it to just fall out. We are sorry to hear this, it's a shame that you didn't contact us directly, we may have been able to help. 🎉

Posted 3 years ago

“Didn't pop out of box in the slightest! Confetti stayed in the box. Hugely disapointed!”

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Posted 3 years ago

We are sorry to hear this Christine we didn't want to disappoint you.😔🎉😔

Posted 3 years ago

“My box was all ready open in package ruined the surprise nothing like what’s shown on tv won’t be ordering again”

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Posted 3 years ago

Oh Ryan, this is not want we want to hear. Sounds like your gift had a bit of rough ride during delivery. We are so sorry about this.😔🎉😔🎉🎉

Posted 3 years ago

“item was obviously damaged and faulty, tab inside box which activates the pop box was missing, and still sent anyway. it would not have worked, ever, yet whomever assembled the package sent it anyway. When my wife opened the package on St. Valentines day and it did absolutely nothing the disappointment was soul destroying. Non existent quality control has ruined what would have been a perfectly lovely day. Complete rubbish.”

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Posted 3 years ago

I am so sorry that your Boomf was disappointing, it's certainly something that we don't like to see and hear about. I am so pleased to see that you did get in touch with us and that we were able to send out a replacement to you.🎉🎉🎉💖💖🎉🎉🎉

Posted 3 years ago

“It didn’t work at al, really disappointed.”

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Posted 3 years ago

I am sorry to hear this, but I can see that you did contact us and we gave you a promo code to use, which you have done👍😁🎉🎉😁👍

Posted 3 years ago

“I was very disappointed with the item I purchased. There was around 10 pieces of small confetti in it and it did not pop!”

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Posted 3 years ago

We are sorry to hear this Stephen. Shame you didn't contact us directly to let us know.😔🎉😔

Posted 3 years ago

“Order box and face mask f#@k all came no notice about delivery they are blaming post office and covid 19”

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Posted 3 years ago

I am sorry to hear this Paul. I can see that you have been in contact with us and we have now sorted this. We do apologise for any inconvenience caused.😔🎉😔

Posted 3 years ago

“Absolutely rubbish - didn’t do anything Want a full refund”

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Posted 3 years ago

We are sorry you feel this way Dave, but you haven't contacted us directly so can't be that bad!🎉🎉🎉

Posted 3 years ago

“Didn't get hear in time for valentines day even though you said it would. Now iv been kicked out an on the streets because ei didn't have anything to give to my partner”

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Posted 3 years ago

Oh we are sorry to hear this. Are you sure it was just because your card didn't arrive on time??🤔We do hope that you have kissed and made up now😘🎉

Posted 3 years ago

“Did not come”

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Posted 3 years ago

Brooklyn are you sure it didn't come or was it just delayed?? We haven't heard from you directly, So I'm guessing it was just delayed.😁🎉🤞🤞🎉🎉

Posted 3 years ago

“My valentine card didn’t Boomf it was empty as all confetti was in envelope very disappointed”

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Posted 3 years ago

🙈😔🙈We are sorry to hear that your Boomf didn't live up to expectations, please accept our apologies.🎉

Posted 3 years ago

“My card never arrived:(”

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Posted 3 years ago

Oh dear Dawn, I think your order was just delayed as I can see that you have since placed another order with us 😉🎉🎉😉🎉🎉

Posted 3 years ago

Boomf is rated 4.0 based on 5,308 reviews