Boomf Reviews

Name: Boomf
Address: Unit 1, Meadow Road, Reading, Berkshire
Rating: 3.99

4.0 Rating 5,311 Reviews

72 %

of reviewers recommend Boomf

Company Reviews

Questions

Metrics

4.0

Based on 5,311 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 65%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

+44 1183 218921

Email:

hello@boomf.com

Location:

Unit 1, Meadow Road, Reading
Berkshire
RG1 8LB

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Although I was not there I am assured the boomf card was a great product. Every one was asking where they could get one, so thanks very much for the surprise u gave my 18 year old grand daughter for her birthday, will definitely b buying again!”

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Posted 6 years ago

Amazing, I'm so pleased everyone loved your Boomf gift. 🙌 💃 Thanks Pauline ❤️

Posted 5 years ago

“I guess if you want it to come on time, you better order it a month in advance. Then when it finally came, late, it didn’t pop out or anything. Huge disappointment. Wouldn’t recommend and wouldn’t purchase again.”

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Posted 6 years ago

SG, My sincerest apologies for the trouble with your past order. 😢 I understand how disappointing this must have been, it is not the experience we had intended for you! 🤦‍♀️

Posted 5 years ago

“i ordered a present for my dad on June 8 for father’s day. it is now june 20th and i still have yet to receive my package. and every time i go to track my package it says does not exist. The website says 5-7 shipping days after purchase depending on where u live. i live in the US and i was supposed to have my package days ago. i will not be ordering from this company again.”

Helpful Report

Posted 6 years ago

Samantha, My sincerest apologies for the trouble with your past order. 😢 I understand how disappointing this must have been, it is not the experience we had intended for you! 🤦‍♀️ If you have a problem with any future orders, could you please email us at hello@boomf.com so we can resolve them right away. 🙏😀

Posted 5 years ago

“I ordered this for Father's Day and it did not come on time even though I payed for expedited shipping. When the package finally arrived and the package was opened it did not even open and stayed folded. The most upsetting product I have ever ordered.”

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Posted 6 years ago

Kailey, My sincerest apologies for the trouble with your past order. 😢 I understand how disappointing this must have been, it is not the experience we had intended for you! 🤦‍♀️

Posted 5 years ago

“Easy to do online and card came in good time and my friend loved it x”

Helpful Report

Posted 6 years ago

Hi Sally, Thank you for taking the time to leave a review. We are so pleased you were happy with your purchase. Team Boomf

Posted 6 years ago

“Horrible customer service. The expedited shipping did not get my product here on time. it took 11 days and not the 5 days promised. Fathers day was ruined. I did not have a gift to give my husband on fathers day from our children. I asked for a refund and they refused. i will NEVER order their products again!”

Helpful Report

Posted 6 years ago

Hi, We are sorry you were unhappy with the service you received. If you would like this matter re-addressed please contact us with your order number at hello@boomf.com and our team will look into this for you. Team Boomf

Posted 6 years ago

“I placed my order late on 6/4 for a father's day card and was notified on 6/5 that my order was done. It is now 6/18 (Father's day was 2 days ago) and i still haven't recieved it. So needless to say, i wont be ordering feom them again.”

Helpful Report

Posted 6 years ago

Breanna, I’m so sorry for the trouble with your order. 😢 I understand how disappointing this must have been, it is not the experience we had intended for you! 🤦‍♀️ If you have a problem with any future orders, could you please email us at hello@boomf.com so we can resolve them right away. 🙏😀

Posted 5 years ago

“The photo box and confetti didn’t pop out at all. We had to take it out and physically do it ourselves. Not what i paid for.....I wanted to see the surprise on his face when it exploded. Very disappointing.”

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Posted 6 years ago

I’m so sorry for the trouble with your order. 😢 I understand how disappointing this must have been, it is not the experience we had intended for you! 🤦‍♀️ If you have a problem with any future orders, could you please email us at hello@boomf.com so we can resolve them right away. 🙏😀

Posted 5 years ago

“The card didn't pop. It was so sad.”

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Posted 6 years ago

Amanda, I’m so sorry for the trouble with your order. 😢 I understand how disappointing this must have been, it is not the experience we had intended for you! 🤦‍♀️ If you have a problem with any future orders, could you please email us at hello@boomf.com so we can resolve them right away. 🙏😀

Posted 5 years ago

“The card didn't pop. It was so sad.”

Helpful Report

Posted 6 years ago

Hi Amanda, We do apologise the card let you down on this occasion. Please contact us at hello@boomf.com with your order number and our customer service team will look into this for you. Team Boomf

Posted 6 years ago

“Completely failed to pop, which was the whole point of ordering this product. Thankfully the photo cube is of decent quality, but the product did not perform as expected. Husband very understanding, but I’m disappointed. Will not order another.”

Helpful Report

Posted 6 years ago

Hi, We are sorry your card did not work as intended. Please contact our customer service team at hello@boomf.com and we will look into this for you. Team Boomf

Posted 6 years ago

“What a complete waste of money!! I was so excited for my husband to open this on fathers day...Card never popped open and the customer service said we didnt open it the whole way...i sent them a video.. ugh my husband ripped it open the whole way!! Shame on them for horrible product and customer service!! Never again!!! Disapointed customer”

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Posted 6 years ago

Hi, Sorry you were unhappy with the reply for our customer service team. If you would like us to have another look please resend the video and we will review the footage again. Team boomf

Posted 6 years ago

“Greate fun and big suprise for daddy”

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Posted 6 years ago

Hi Joanna, We are happy to hear you enjoyed your order. Thank you for the review. Team Boomf

Posted 6 years ago

“Bought the card for Fathers Day and we were so excited to watch him open it. However, it never popped open! We had to physically pop the card open ourselves. It was such a disappointment!”

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Posted 6 years ago

Hi Erin, Apologies for the isues with your order. Please contact our team at hello@boomf.com and we will look into this for you. Team Boomf

Posted 6 years ago

“Very happy. Thank you!”

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Posted 6 years ago

Amazing! We are so pleased you enjoyed your order. Team Boomf

Posted 6 years ago

“Husband opened his Father’s Day card and the confetti just trickled out then after a long delay the card emerged - nothing like the adverts! What a let down & extortionately priced for what it is. Would not recommend.”

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Posted 6 years ago

Hi Lisa, We are sorry your card did not 'pop' as intended. Please contact our customer service team at hello@boomf.com and we will rectify this for you. Team Boomf

Posted 6 years ago

“fantastic .to watch faces when it explodes”

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Posted 6 years ago

Yes Christine! 😍 I love seeing peoples reactions to opening their Boomf gifts. 😆

Posted 5 years ago

“Unfortunately when my husband opened the packaging, the monkey and the confetti stayed within the packaging. It did not pop/ jump out of the card as I expected. Disappointed customer.”

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Posted 6 years ago

Louisr, I’m so sorry for the trouble with your order. 😢 I understand how disappointing this must have been, it is not the experience we had intended for you! 🤦‍♀️ If you have a problem with any future orders, could you please email us at hello@boomf.com so we can resolve them right away. 🙏😀

Posted 5 years ago

“Absolutely fuming it never worked”

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Posted 6 years ago

Hi Nita, We are sorry to hear your order did not work as anticipated. If you haven't already please contact our customer service team with your order number at hello@boomf.com and we will look into this for you. Team Boomf

Posted 6 years ago

“Didn’t ‘boomf’ out quite as expected but never the less it popped out somewhat. A bit on the dear side for what it is”

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Posted 6 years ago

Hi Natasha, If you feel there was an issue with your card, please contact us at hello@boomf.com with your order number and we will be happy to look into this for you. Team Boomf

Posted 6 years ago

Boomf is rated 4.0 based on 5,311 reviews