Name: Box.co.uk
Address: Box LTD, Unit 10 Woodford Trading Estate, Woodford Green, Birmingham
Rating: 4.25

“Simply a superb service from the start”

Posted 9 years ago

“Well you know what it's like when you want to order something and the price keeps going up and down ? Like Amazon for instance. . Well I found Box.com.uk on Amazon and found that the price of the product I wanted was cheaper here . . .So as you do, I looked into it to see if the Company was legit . .Yes it is and I am very impressed ! Great customer service and communication . Invoice was emailed to me quick smart and the parcel was the next day. . .Really chuffed. Thank you ! 100%”

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Posted 9 years ago

“No bad points, item ordered arrived as described on time with no damage and in good working order”

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Posted 9 years ago

“Box was heavily damaged not very impressed and still waiting for customer service”

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Posted 9 years ago

“I was looking everywhere for a GTX 1070 and most stores were sold out. Came across box.co.uk and they had 20+ in stock, though as I haven't heard of the company before I was a little dubious. I need not of feared. This company is great! Item came in the specified time and I was kept up-to-date about my delivery. The graphics card is in perfect working order and couldn't be more happy with Box.”

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Posted 9 years ago

“My order was correct with one exception, the memory supplied was wrong. I was sent DDR3 rather than DDR4. Although I was quite frustrated after dismantling and rebuilding my PC's, I thought everyone makes mistakes and made contact to get it corrected. This is where it got annoying, the member of staff who helped me was very good and seemed genuinely concerned and very willing to help me. However I then had to send photos as proof, print off a return label, bear in mind I had already decommissioned my old pc and had to reinstall everything, I also had to repack it at my cost. The above information is just the highlights and overall this took about 2 weeks to resolve and they would not send out the correct item until they received the return. After a week I actually drove to a different city to purchase DDR4 memory I should have received in the beginning, so I could build my new PC. I was not offered any form of compensation and I am pretty disappointed with how it all turned out.”

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Posted 9 years ago

“delivered quickly and order is what was advertised and it is cheapest place to find this model”

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Posted 9 years ago

“My order was correct with one exception, the memory supplied was wrong. I was sent DDR3 rather than DDR4. Although I was quite frustrated after dismantling and rebuilding my PC's, I thought everyone makes mistakes and made contact to get it corrected. This is where it got annoying, the member of staff who helped me was very good and seemed genuinely concerned and very willing to help me. However I then had to send photos as proof, print off a return label, bear in mind I had already decommissioned my old pc and had to reinstall everything, I also had to repack it at my cost. The above information is just the highlights and overall this took about 2 weeks to resolve and they would not send out the correct item until they received the return. After a week I actually drove to a different city to purchase DDR4 memory I should have received in the beginning, so I could build my new PC. I was not offered any form of compensation and I am pretty disappointed with how it all turned out.”

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Posted 9 years ago

“you failed to deliver, your email sais dispatched, telephone convo said it will arrive on time, its now 2 days late and no imformation coming from Box.”

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Posted 9 years ago

“First time using box.co. Very easy to use, Very quick delivery, what else can you want ? for sure, I will use this site again. Thank You”

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Posted 9 years ago

“Was kept informed of progress all the way. Ordered late Monday evening, delivered Thursday morning, happily using my favourite local deliverer. Product was as specified”

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Posted 9 years ago

“Easy peasy ordering and superfast delivery A++”

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Posted 9 years ago

“super product, great price. Buy one !!”

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Posted 9 years ago

“Would give 0. The payment was taken and there has been no delivery. I have queried this and received an email response telling me they would contact me shortly to resolve the issue. I was never contacted. It has been over two months. I expect a full refund and am awaiting your response to my most recent email.”

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Posted 9 years ago

“Great price and free quick delivery”

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Posted 9 years ago

“Only just tried out my Optoma Projector. It is very good and perfect for my requirements. Good clear picture and ideal for my illustrated 'talks'. It was easy to set up and the simple instructions a great help. I hope it will give me many years service. I can recommend this projector for use in any small Church Hall or the like. Service by Box Co was excellent and the projector was delivered quickly and efficiently”

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Posted 9 years ago

“I got my purchase but paid for upto 2 days delivery and it took 3-4 days to come.”

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Posted 9 years ago

“Correct item delivered quickly at a good price. That's it in a nutshell.”

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Posted 9 years ago

“Goods as described. Good priced paid for item and included free delivery free. Delivery was very quick taking 2 days as opposed to 5”

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Posted 9 years ago

“I'm surprised you guys even bother to send out goods with a bag. Might as well stick the label on the items own packaging. The item I ordered came in a box itself but that should have been in a box to protect the items packaging. Luckily it arrived with minimal damage. Last time I ordered, a pc case and an optical drive, the drive was loose with no protective packaging just chucked inside the bag with the pc case (which did come in it's own box). I was genuinely surprised it worked still. The ordering process is easy enough, but knowing the post packaging is terrible I doubt I'd be ordering from box.co.uk very often. There's that chance my items might arrive in bits.”

Helpful Report

Posted 9 years ago

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	Greater than 56%
Customer Service
Communication Channels	Email, Telephone

Box.co.uk Reviews

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