bpl solicitors Reviews

Name: bpl solicitors
Address: Mey House,Bridport Road,Poundbury,, Bristol, Bournemouth & Dorchester
Rating: 3.91

3.9 Rating 336 Reviews

74 %

of reviewers recommend bpl solicitors

Company Reviews

Questions

Metrics

3.9

Based on 336 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Over A Week

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Phone:

0333 370 4300

Location:

Mey House,Bridport Road,Poundbury,
Bristol, Bournemouth & Dorchester
DT1 3QY

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bpl solicitors 1 star review on 15th March 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Kept me informed off everything that was happening from day 1 through to completion & exchange off contracts I would highly recommend them they went above & beyond my expectations. Thank you so much”

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Posted 7 years ago

“AVOID AVOID AVOID AVOID AVOID AVOID O MY O MY, It is my third month and I cannot complete the buy. Not sure what they doing but they are very very very very slow. They were coming cheaper in the price but if you put the rent that you paying due to them being slow, the price will go 3 times higher. I have provided to them the mortgage offer on 15th of May and they have checked it in 10 June. After 2 months they have requested me the statement of the bank to check whether i had the 10% for the buy of the property. They have done now a mess with their question and non-sense queries and have send my mortgage approval again for re - approval. On the other side the seller is fuming. On the same building another person sold the property with the same solicitors that my seller has in less than 2 months. I cant wait this nightmare ends and will take my time to escalate my complaint. Hopefully they wont stop to deal with my case now that I'm writing the review I am really stressed because of them AVOID AVOID AVOID”

Helpful Report

Posted 7 years ago

thank you for your feedback and we are sorry to read that you are concerned with the service received. The average timescale for a transaction is 8 - 12 weeks for a freehold and longer when leasehold. We also act for a mortgage lender when a client takes a mortgage over a property and we must report matters to them as required. We will do all that we can to bring this matter to conclusion for you as soon as possible. Kind regards, bpl

Posted 7 years ago

“Not very helpful. I would not recommend. Lack of communication!”

Helpful Report

Posted 7 years ago

Thank you for your feedback. We are unable to identify you as a client so please e.mail info@bplaw.co.uk for the attention of the Conveyancing Manager to enable us to look into this for you. Kind regards, bpl.

Posted 7 years ago

“very organised and everything went quite smoothly.”

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Posted 7 years ago

“Excellent service. I'm delighted. They always answered my questions quickly, kept me well informed on events. Polite and very efficient. Summarised the key points from the Searches and advised me on the stamp duty issues. I would definitely recommend bpl solicitors.”

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Posted 7 years ago

“Quick response for all queries. Let us know everything all about the process ASAP”

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Posted 7 years ago

“Absolutely disgusted with the level of service received from this company. Do not respond to emails or multiple phone messages left. Very poor at keep you in the loop with progress. I would never recommend this company to anybody and will certainly not use them again. Extremely frustrating can never get through to anyone senior either.”

Helpful Report

Posted 7 years ago

Thank you for your feedback. We are sorry to read that you have difficulty contacting the team. Please do contact info@bplaw.co.uk for the attention of the Conveyancing Manager so that we can address your concerns. Kind regards, bpl

Posted 7 years ago

“Very helpful and efficient”

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Posted 7 years ago

“Keeping me informed on progress and everything online rather than paper”

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Posted 7 years ago

“Tracey and her team at BPL have been great. We are very grateful to them for all their patience with both our sale and purchase. We would happily use them again.”

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Posted 7 years ago

“I looked at the good reviews and thought I would get a good service with BPL. Over 12 weeks into using BPL for sale and purchase and still haven't even received a fixtures and fitting form. Communication poor and buyers solicitors and estate agents having issues contacting solicitor. Email responses not replied to either. Fear that the lack of communication and ongoing delays for a chain free purchase and sale will lose our sale.”

Helpful Report

Posted 7 years ago

Thank you for leaving your review. I am afraid we cannot identify you at the moment so could you please contact the Conveyancing Manager at info@bplaw.co.uk and she will be able to investigate for you. Kind regards bpl

Posted 7 years ago

“Lack of communication. Flippant and non-committal attitude to deadlines and other solicitors.”

Helpful Report

Posted 7 years ago

Dear Natalie. thank you for leaving your review. We have spoken and I am hopeful that your immediate concerns have been addressed and that you are satisfied with the service from the conveyancing team now looking after your kind instruction. Please do let us know if you have any further concerns, Kind regards bpl

Posted 7 years ago

“Everything was going well bu there seems to be a breakdown in communication between BPL and the buyers solicitor and despite sending 3 emails requesting updates none have been forthcoming. I also understand the estate agent has also had the same problems . This is simply not good enough”

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Posted 8 years ago

Thank you for your feedback. We understand that you spoke with the conveyance yesterday and have a full update of matters. If you do have any further queries please let us know. Kind regards, bpl.

Posted 8 years ago

“Faultless”

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Posted 8 years ago

“BPL's team have been helpful and informative and have dealt promptly and efficiently with every stage of our conveyancing, making a complex process as simple and stress free as possible. No hesitation in recommending their services to others.”

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Posted 8 years ago

“They were very friendly & helpful. Unfortunately this took a bit longer than expected but this was out of their control, they processed paperwork quickly and were always able to provide updates.”

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Posted 8 years ago

“Absolutely 1st class service at a very reasonable price! Thank you very much Team of BPL!”

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Posted 8 years ago

“BPL provided a very reasonable quote and provided a quick, efficient and courteous service. I recommend them without reservation and have already appointed them to deal with another re-mortgage. Many thanks to Cherry, Polly and Catherine.”

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Posted 8 years ago

“Everything was perfect, always very quick response!”

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Posted 8 years ago

“Thank you Ryan and the Team. From Start to Finish... it was Smooth and Stress Free..... All the communications were done via Online Web Portal and Email. Always Ryan and his team was available to Answer the phone calls anytime. They make sure every single document is in place and every document is checked and verified for due diligence. They thoroughly make sure that we wouldn't have any issues in the future when it comes to Mortgaging, Remortgaging and Selling. Would Recommend to Anyone !!!! Many thanks, Chris.”

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Posted 8 years ago

bpl solicitors is rated 3.9 based on 336 reviews