bpl solicitors Reviews

Name: bpl solicitors
Address: Mey House,Bridport Road,Poundbury,, Bristol, Bournemouth & Dorchester
Rating: 3.91

3.9 Rating 336 Reviews

74 %

of reviewers recommend bpl solicitors

Company Reviews

Questions

Metrics

3.9

Based on 336 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Over A Week

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Phone:

0333 370 4300

Location:

Mey House,Bridport Road,Poundbury,
Bristol, Bournemouth & Dorchester
DT1 3QY

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bpl solicitors 1 star review on 15th March 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service throughout the process of both our recent sale and purchase. Clear communication around what for a layman can be complex issues, thorough professionalism at all times, and good value for money. Would highly recommend them.”

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Posted 7 years ago

Many thanks for your review, we really appreciate your time in sharing your experience with us. Best wishes, bpl solicitors

Posted 7 years ago

“Just don’t expect much from them with regards to client care, you get what you pay for I guess. As has been alluded to in some of the other reviews you are expected to do most of the work for them and to be constantly pushing them and all the other parties otherwise you just won't complete as they are too busy to care. You will likely receive a better standard of customer care at the counter of your local fast food restaurant. Also be sure to check all the correspondence and documentation as we found that there were a lot of errors that we had to point out to them.”

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Posted 7 years ago

“I am so delighted that we sold a tenanted leasehold flat within 4 weeks! all thanks to an experienced and dedicated team. We have had a smooth and easy experience in what could have been a stressful time! No stress here though! The timescales were amazing and the staff in this company, especially Natasha Moyneham work hard to get the sale exchanged. Marvellous! Thank you ! Will use you again!”

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Posted 7 years ago

Many thanks for your review, we really appreciate your time in sharing your experience with us. We'll pass on your positive feedback to Natasha and her team. Best wishes, bpl solicitors

Posted 7 years ago

“Avoid BPL at all costs! We had a chain of 2 who were all ready to move and who's solicitors were fabulous, it took us 16 weeks to complete and we had 4 agreed exchanged dates that kept being pushed back, we eventually managed to escalate our case through complaining to another solicitor who manged to get what we needed to be done sorted in 3 days!! They lied to us about answering emails and replying to queries. They only get back to you if you chase and pester, this made moving house 10x move stressful than its even been before! We thought it was all sorted and then a week after moving they told us that them missed some payments off the bill and we owed a significant amount of money, They do not care at all about there customers!”

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Posted 7 years ago

“Acted promptly when you received information unlike all the other solicitors”

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Posted 7 years ago

Many thanks for your review, we really appreciate your time in sharing your experience with us. Best wishes, bpl solicitors

Posted 7 years ago

“Bill and Natasha at Bpl did a great job conveyancing for me ,a little hard to contact by phone but emails always returned quickly,the quote they gave me was very competitive and they stuck to it ,very happy,thanks G cavell.”

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Posted 7 years ago

Many thanks for your review, we really appreciate your time in sharing your experience with us. We'll pass on your positive feedback to Bill and Natasha. Best wishes, bpl solicitors

Posted 7 years ago

“Completely useless, don't waste your time with these cowboys!”

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Posted 7 years ago

“Very efficient from the first day we contacted them. Very reasonable quote for conveyancing.Always answers emails and returns any calls straight away. Very pleased with their service and would highly recommend them to anyone looking for a very good solicitors.”

Helpful Report

Posted 7 years ago

Many thanks for your review, we really appreciate your time in sharing your experience with us. Best wishes, bpl solicitors

Posted 7 years ago

“Ok, i think i was patient enough, and i thought that best review will be to give them no review at all, but it is now two months since my completion and not only that my name is not in title register, but that change was actually never requested at all, as i am receiving H&M Land registry notifications. They are ignoring emails, answering only when you send them really angry email. My case took 9 weeks(first time buyer, mortgage agreed, empty house, no chain) and it would have been way longer if i haven't done their job and did not chase everyone else, including sorting out some documents. last three weeks of my buying process i made about 10 calls/day to make sure that i'll be able to move in. Conveyancing report was full of errors, like for example that my mortgage offer will expire in June(in fact it was October), they even missed that on mortgage paperwork was not their company details. I emailed them last week, asking what are they going to do with my name on title and no answer at all yet....”

Helpful Report

Posted 7 years ago

We are sorry to read your review and wonder if you could please contact us at info@bplaw.co.uk where we will be able to identify you and provide you with an update on your land registry application.

Posted 7 years ago

“Great service that delivered exactly what it 'said on the tin'”

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Posted 7 years ago

“Staff are poorly trained and arrogant. Never answer the phone or respond to emails. They have A direct line but they don't give this out to clients, they just give you the generic number which takes you through to an answering machine, you'll never get a response. BPL have no business in acting as conveyancers as they are not fit to practice.”

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Posted 7 years ago

“I used BPL to purchase a shared ownership property and I was very happy with their service. Yes things look a little longer than I wanted but this was due to the other side. This could not have been helped and Andrew Davenport kept my mind at ease through the whole process.”

Helpful Report

Posted 7 years ago

Many thanks for your review, we really appreciate your time in sharing your experience with us. We will pass your positive feedback on to Andrew and his team. Best wishes, bpl solicitors

Posted 7 years ago

“I can relate to some of the negative reviews on here as I have been waiting for what seems like an eternity to complete on my purchase. Recently received the conveyance report from the case handler which had clearly been rushed as it was sloppy and riddled with errors. This made me feel uneasy. You really are taking a chance with these guys when you consider that this will likely be one of the biggest purchases that you will ever make...”

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Posted 7 years ago

“We chose BPL because they came in quite cheaply and had positive reviews... Once we instructed them however and paid the retainer, their client care went out of the window and we literally were left hanging in limbo and guessing at what progress was being made... My advice would be to find someone local or a referral from a friend of mortgage broker. If you use BPL just be prepared to wait 20+ weeks for the sale to go through and to be pulling your hair out constantly because you can never get through to them... they don't care!”

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Posted 7 years ago

“Oh dear.... dont know where to start... Constant ignore... can not get through at all.. spoke with my case conveyancer only once in 2 months.. and she has been ignorant. Trying to get a completion date asap, and always lying that had not received this, had not received that... when i am 110 % sure that they have it... we have to push them every day to make things going forward! communication is via email only!!!no regular updates, we are just waiting and waiting and waiting... come on!!!!!!! Whatever takes one day to complete they take 2 weeks! If you have to much workload, please do not accept new clients as the service goes down and you have unhappy customers. If i would have known, i would AVOID this company. Never ever thought this will be such a nightmare.. i would rather choose small independant firm, not advertised as big company. VERY DISSAPOINTED.”

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Posted 7 years ago

“The whole process to buy our house with BPL ended up taking nearly 6 months, Had it gone on much longer then our mortgage offer would have expired which could have caused some problems. We could never have imaged it taking this long and wouldn't have instructed BPL if we had been aware to this.”

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Posted 7 years ago

“It's been 17 weeks and we are still waiting for the queries to be closed. Really frustrating.”

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Posted 7 years ago

“Mark Taylor and his team have been brilliant throughout. I was purchasing my property from the council through the RTB and experienced delays from the council however Mark and his team were always on hand to assist and chase the council on my behalf for paperwork. Highly recommended. Many Thanks Mark & Beth.”

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Posted 7 years ago

Many thanks for your review, we really appreciate your time in sharing your experience with us. We will pass on your positive feedback to Mark and his team. Best wishes, bpl solicitors

Posted 7 years ago

“Extremely impressed with every aspect of the professional service you afford your clients”

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Posted 7 years ago

“Started off poorly by no e mail response and no answering calls which was very frustrating. After complaining to the conveyance manager, there was a marked improvement all round. Communication is fundamentally important in this situation!”

Helpful Report

Posted 7 years ago

bpl solicitors is rated 3.9 based on 336 reviews