Brain Forza Reviews

Name: Brain Forza
Address: 6100 219th Street SWSTE 480Mountlake Terrace, WA 98043, Mountlake Terrace
Rating: 4.46

4.5 Rating 114 Reviews

89 %

of reviewers recommend Brain Forza

4.5

Based on 114 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 43%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email

Visit Website

Phone:

+1 (800) 910-8406

Email:

cs@brainforza.com

Location:

6100 219th Street SWSTE 480Mountlake Terrace, WA 98043
Mountlake Terrace
98043

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Brain Forza 3 star review on 27th May 2019

Jose Francisco Matos German

Brain Forza 5 star review on 14th March 2017

Randy Burns

Anonymous

Anonymous // 01/01/2019

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“Very good, could be a little clear on inputs”

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Posted 8 years ago

“This is not long time I am using but I believe it may working somehow. Thank you”

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Posted 6 years ago

“Customer service and fulfillment really hurts what is probably a good line of products. I placed an order as a subscription, with 3-5 day shipping. But in the end, it was a few weeks before the order was set to arrive, by which time I was no longer at the address, so unable to receive it. They did not offer to reship or refund, just said, "Sorry." I told them I would not be continuing to order. Oddly, there is no way to log on to their site to see any active subscriptions, and they do not send out notices prior to shipment like other companies. So, I was surprised to see a charge appear for another order. I wrote asking for this to be canceled and refunded. Customer service takes days to respond, but since the item was on backorder it hadn't shipped, and they agreed to cancel the item, but only issued a partial refund. Their reason was that only getting one shipment voids the subscription, so they deducted the savings from the second (canceled) order to cover that difference. Great, but I never got the first order. I told them if they were unwilling to honor the error, I would be writing reviews to share my experience. Maybe it's a new company. Seems they have some things to iron out before they are a reliable as competitors.”

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Posted 11 months ago

“I offered the product on Jan 4, 2016 and. Ever received any information from them on shippingI I contacted them with the order number on Jan 11 asking for the order number which I had supplied in the email asking where the product was and if it had been shipped! It arrived on the 13th finally, and a &10.00 price adjustment for delay had been made. I will not reorder anything from them.”

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Posted 7 years ago

“I have not received my order placed more than 3 weeks now. The amount has been debited on Dec.19/16. I made several calls and left massages on Jan,5 and 6. without any fed back. Wonder your company still exist.”

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Posted 7 years ago

“I'm not sure about the product just yet, because I still haven't received it, but as for processing my order I would give it the lowest rating. I places my order at the end of January and it finally shipped March 1st after getting ahold of customer service. When ordering it never said it was on back order, or that my shipment would be delayed, but here we are a month later...”

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Posted 3 years ago

“I have been messaging the company, I made one purchase for over $80 and not only did they not ship it, they also are not responding. I am going on two weeks waiting for the the product to either ship or get a response from the company. Very bad company. They apparently have good products, but man, their communication is atrocious...”

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Posted 3 years ago

“First time we recived the suplemments. Second time they are charging for suplemments you didn't ask for, using your Bank information without your permission. So bad!!!”

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Posted 3 years ago

“I placed my order more than 40 days ago. Paid for shipping $24.93. My order never arrived.”

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Posted 3 years ago

“I haven't been able to experience all the benefits this product supposedly have because my order made in May 6, 2020 has been not delivered as of today June 6, 2020. I contacted Customer Services on June 1, 2020 and I receive a prompt response from Rita, I was realive and excited that we will find resolution for this I understand that things could be difficult and take a little more time at this moment but I haven't have any response yet. Im contacting my back to try to cancel the order.”

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Posted 3 years ago

Hello! This is Rita. Not only did I reply to you almost immediately, but your shipment is confirmed delivered via USPS. Thanks!

Posted 3 years ago

“Been waiting almost 2 months for 4 bottles. I was a subscriber but cancelled because you can’t keep up with orders. You generated shipping labels on the 11/14/18 and the products still never reached usps for shipment yet. Over $80 you’ve taken from me yet know results. You can’t expect me to be patient and wait when the string of emails back and forth from Ruth specified I should of gotten my products weeks ago. I remained loyal but with this lack of service especially since my money was taken is inexcusable. It’s disappointing because at one point Brain Forza was my go to.”

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Posted 5 years ago

Hello everyone! While we are not perfect, and absolutely take responsibility for our faults, this is not one of those times. The product page CLEARLY, in giant purple text, had the product labeled as sold out with the estimated ship date mid November. The customer was absolutely fully aware. We spoke happily with the customer many times during that period. The statements made of "receiving the product weeks ago" is false. The date has always been on the page, and we had always informed the customer of the exact same information from the many emails she sent in. All ordered are cancel-able and refundable at any time as well. We still tried everything to make her happy to no avail unfortunately.

Posted 5 years ago

“Still this day waiting for my orders”

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Posted 5 years ago

“Been way over a month. Ordered Lions Main mushroom for MS😟Where is it?”

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Posted 5 years ago

“I ordered this late October and still have not received. When going to your contact page, it states that page does not exist. What's up with that?”

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Posted 5 years ago

Brain Forza is rated 4.5 based on 114 reviews