Brakecrafters Reviews

Name: Brakecrafters
Address: 650 Olympic Drive, Olympic Drive, 650 Olympic Drive, Olympic Drive, Troy
Rating: 4.86

4.9 Rating 1,971 Reviews

97 %

of reviewers recommend Brakecrafters

4.9

Based on 1,971 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Brakecrafters:

Here at Brakecrafters we specialize in motorcycle brake components to help you improve your motorcycle's performance and safety. We pride ourselves on our extensive product range to service all major motorcycle makes, models and year.

Visit Website

Phone:

5134325030

Email:

sales@brakecrafters.com

Location:

650 Olympic Drive, Olympic Drive,
650 Olympic Drive, Olympic Drive
Troy
45373

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Brakecrafters 5 star review on 31st May 2025

Heather R

Brakecrafters 5 star review on 15th May 2025

Jenny M

Brakecrafters 5 star review on 4th April 2025

Aaron F

Brakecrafters 5 star review on 24th March 2025

Clayton A

Brakecrafters 5 star review on 20th March 2025

Jonathan P

102

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I live in Ireland on the other side of the Atlantic Ocean from USA. I am impressed with the quick delivery, proper packaging and good quality products. Will definitely shop at Brakecrafters again. Séan”

Helpful Report

Posted 4 years ago

“Great product and customer service! Mark was great helping with my return and replacement. All worked out perfect. 1981 Honda CB750F supersport cafe racer build”

Brakecrafters 5 star review on 17th November 2020

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Posted 4 years ago

“Brakecrafters is hard-to-believe-good. Attention to detail: check. Quality: check. Prompt delivery of exactly all they say they will deliver: check. Professional expertise and courteous service, with humour and excellent advice: check. Affordable prices: check. Did I mention prompt delivery? They will restore your faith in DIY service and maintenance, in the amount of expertise in this field, and in the quality of US aftermarket outlets. As a bonus, their products may be anywhere from slightly to extravagantly better than OE but they fit just like OE, and comply with your shop manual instructions.”

Helpful Report

Posted 4 years ago

“At 72 years of age, I've obtained parts and service from quite a few vendors over the years and the quality of those interactions, as you may well imagine, has ranged from terrible to outstanding. Until now... My recent purchases of caliper and master cylinder rebuild kits from Brakecrafters has far exceeded the best previous experiences by a lot! Mark had me send photos of my caliper and master cylinder so he could be sure which specific parts would work on my 1989 Honda XL600V Transalp. He then found two different piston sizes listed for the master cylinder so he sent me photos of him measuring the cylinder on his Transalp. It was clear to me that Brakecrafters is not only knowledgeable about their products, but that they walk the talk of customer service better than any other company I've dealt with. Thanks Brakecrafters! Ronald Bayless”

Brakecrafters 5 star review on 14th November 2020

Helpful Report

Posted 4 years ago

“My order went out the day I placed it. There was a missing part of the kit I ordered and they were right on it. Very impressed.”

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Posted 4 years ago

“I will go to brake crafters first for all my needs.”

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Posted 4 years ago

“After I notified Brakecrafters that a I’d inadvertently ordered the wrong caliper kit, I got an actual landline call from Mark to set me on the right path. Turned out there were several different possibilities used on my model year and he knew every detail; very knowledgeable and helpful! Return, refund, and correct ones to me within just a few days. Will definitely continue to do business with Brakecrafters!”

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Posted 4 years ago

“Fast service excellent parts and helpful how to videos”

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Posted 4 years ago

“Products I ordered were complete and without defects.”

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Posted 4 years ago

“Only one that comes with the reserve valve, Even the kit from Honda did not come with it and did not have the right spring... Good product”

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Posted 4 years ago

“Rebuild kits for both front calipers and the master cylinder for my 1982 Honda CB750SC and don’t forget the reverse bleed kit to finish it up. Great job guys”

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Posted 4 years ago

“Great products and assistance”

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Posted 4 years ago

“Excellent... I had a few questions about the brakes on an old motorcycle and called and had a great and informative discussion! Thank you”

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Posted 4 years ago

“Perfect fit and made the calipers work like new. Excellent product!”

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Posted 4 years ago

“I received my order from Brakecrafters as promised, they had missed one piece. I called the same day I received my order to advise of mishap and was taken care of in a very professional and courteous manner. I received my missing part within 2 days clear across the country, I am very please with their customer service and would highly recommend.”

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Posted 4 years ago

“Very well done thank you .”

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Posted 4 years ago

“Received parts quickly and as advertised.”

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Posted 4 years ago

“Excellent customer service. Very knowledgeable. I highly recommend.”

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Posted 4 years ago

“I purchased a rebuild kit for my rear caliper at a reasonable price. I had a minor issue with the installation. I called tech support and the person I talked to was very thorough and walked me through the installation. The rear brake works perfect. I am very pleased with the product, price and customer support. I will continue to purchase products from Brakcrafters.”

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Posted 4 years ago

“Awesome service and the Pistons I ordered were exactly what I needed. Mark on the sales team was super helpful and very responsive. Even managed to quickly fix something I messed up that day before it was shipped. Five stars, 10/10, and two thumbs up.”

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Posted 4 years ago

Brakecrafters is rated 4.9 based on 1,971 reviews