Brakes To Go Reviews

Name: Brakes To Go
Address: 5214 Burleson Rd Ste 209, Austin
Rating: 4.96

5.0 Rating 1,540 Reviews

99 %

of reviewers recommend Brakes To Go

Company Reviews

Metrics

5.0

Based on 1,540 reviews


Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

5125851845

Email:

jonathan@brakestogo.net

Location:

5214 Burleson Rd Ste 209
Austin
78744

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Brakes To Go 5 star review on 28th July 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great experience, the technician was courteous, timely and knowledgeable! Did not attempt to oversell any products and completed the job ahead of schedule!”

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Posted 7 months ago

“Very satisfied with Brakes To Go. Reasonably priced and knowledgeable friendly technician. Will use you're service again and will refer you to all my friends.”

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Posted 7 months ago

“Great service, easy to use - online and friendly in person”

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Posted 7 months ago

“They arrived early. Were quick and efficient with their work. They communicated clearly. It was a very smooth and easy experience.”

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Posted 7 months ago

“Extremely pleased with the performance of brakes to go. Showed up early and quickly and efficiently repaired my brakes. Even more pleased I didn't have to take out a bank loan to pay for the work. Definitely using this company again!”

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Posted 7 months ago

“They were fast, friendly. Very helpful on the phone setting it up. Very happy with my service.”

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Posted 7 months ago

“Very convenient, done at my work. Very communicative about needs and prices. Quick service, as well.”

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Posted 7 months ago

“I have used Brakes To Go three times and have been impressed by their communication service, and pricing. The technicians are professional and get the work done in a timely fashion. My husband has a long commute to work during the week so weekends are precious. Having Brakes To Go come to the house saves us from making another trip. In short, great experience.”

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Posted 7 months ago

“Very convenient and great customer service”

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Posted 7 months ago

“They were easy to communicate with and easy to schedule with. They were professional and efficient. And their price seemed about right.”

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Posted 7 months ago

“I was amazed at how easy it was to set up a time to have my brakes done. I didn't have to drive to a mechanic, leave it at the shop and get a ride back to pick it up. It was all done on my driveway for a cost that was less than I would have had to pay my mechanic. Highly recommend!”

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Posted 7 months ago

“I have used Brakes to Go three times in the past few years, they always provide great service every time! I work from home and it is convenient and easy to contact them and the work is done in my driveway. Who wants to spend a weekend day off in a brake repair garage waiting for hours to have some brake work done? What a wonderful service the employees are friendly, and creative and do an outstanding job.”

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Posted 8 months ago

“Amazingly helpful. The worker was very kind and explained everything to me. I needed lots of stuff repaired. At the end after he had closed it up he let me know he suggested the caliper be changed soon too but that it was workable for now. I appreciated that he wasn’t trying to upsell me even more because I was already needing to spend lots that day. I will definitely use them again.”

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Posted 8 months ago

“Highly recommend this service company. Their communication was great, the brake service was performed at my convenience, and cost was reasonable.”

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Posted 8 months ago

“First time using a mobile brake service. The process was fast and easy. I submitted a quote request late in the afternoon on a Monday. I had an appointment scheduled for the next morning. Jose contacted me to say he was on his way, and just a few minutes later he arrived. My brakes were grinding, and the damage to the left front rotor was obvious. I asked Jose to go ahead and do the rear pads as well as the front rotors and pads. The service was performed in my work parking lot. Jose was quick and polite. There wasn't a bit of mess left after the job. I have to say the process was easy, and fast. It's a bit more expensive than doing it myself which I typically do. It was also a bit more expensive than what my typical shop would charge. Considering Brakes To Go comes to you, and the process was so easy. It's certainly worth the little bit extra.”

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Posted 8 months ago

“They are here on time, do a great job, use the best parts and are very fair priced. Cannot go wrong.”

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Posted 8 months ago

“Second time using these guys and will definitely use them again. Super fast, super friendly, I never feel taken advantage of.”

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Posted 8 months ago

“I was shocked as to how easy, how helpful, and how amazing the service was with Brakes To Go. Above all else, they charged me 1/4 of what I was quoted at the dealership and they came to me! It was about a 1 hr turn around! The dealership asked that I leave my car with them on Friday to be picked up on Tuesday! Needless to say, I’ll never use anyone other than Brakes To Go moving forward.”

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Posted 8 months ago

“I would definitely recommend brakes to go. They were on time, professional, thorough and very pleasant. What a time saver too!!”

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Posted 8 months ago

“BTG has been the only company to have replaced the brakes and rotors in all my vehicles for the last eight years. They quickly respond in providing proposal requests and scheduling services. All service techs have been personable, knowledgeable, thorough, and efficient. Pricing has always matched or beat others' pricing. The convenience of not having to leave home or work to have the service performed is the ultimate. I always recommend BTG to family, friends, and coworkers.”

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Posted 8 months ago

Brakes To Go is rated 5.0 based on 1,540 reviews