Brakes To Go Reviews

Name: Brakes To Go
Address: 5214 Burleson Rd Ste 209, Austin
Rating: 4.95

5.0 Rating 1,688 Reviews

99 %

of reviewers recommend Brakes To Go

Company Reviews

Questions

Metrics

5.0

Based on 1,688 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

5125851845

Email:

jonathan@brakestogo.net

Location:

5214 Burleson Rd Ste 209
Austin
78744

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Brakes To Go 5 star review on 25th January 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Our Technician Tim arrived on time and looked at the brakes on our vehicle and made a couple of suggestions for repair and prepared a quote. The quote was very reasonable and the quote included new rotors for less the the local shop quoted for “resurfaced” rotors. Which as I understand is quite the money maker for the local repair shops. Tim completed the job in less then an hour. Brakes are great. Quick and easy! A+++”

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Posted 5 years ago

“The whole concept is so convenient because I don't have time to wait at dealerships all day just to pay way too much. The staff was friendly and efficient and Tim was awesome! I will definitely be using their services again!”

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Posted 5 years ago

“The representative was prompt, efficient, honest with options and did a great job! I would definitely us them again and recommend for anyone with Break needs!”

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Posted 5 years ago

“This is my second time using Brakes-to-go and I wanted to share how awesome the experience is. First of all, our cars are heavy, German imports and require very expensive dealer brake jobs. BTG beats the dealer in price, convenience, and time commitment every time. I received a heads-up text from Tim before he arrived (on time) and being able to have the service performed in under 2 hours under my carport was a blessing as I had to stay home with a sick kid. Tim was friendly, courteous, and knowledgeable and the whole experience was fantastic. I recommend BTG to anyone looking to save $$, still get OEM parts, and support a local business. A 5 star experience all the way!”

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Posted 5 years ago

“Our technician, Tim, was prompt, courteous and efficient. We were pleased with his quick work and the job he did. We will certainly use Brakes to Go in the future.”

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Posted 5 years ago

“Great service, the best part is the garage comes to you. Super convenient and competitive pricing.”

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Posted 5 years ago

“The David was very knowledgeable this is my second time I used him for the brakes he told me the issues and I had a warranty which was very good know this my 4th time using this company and well in the future use them again”

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Posted 5 years ago

“I was very impressed with their professionalism, customer service, and overall knowledge of my vehicle's brake system. They were very kind and answered all my questions. The best part was that I wasn't over-charged for anything like I probably would have been at a dealership or repair shop! All their parts are premium and have a warranty. Everything was so easy and they came to where my vehicle was, which was extremely convenient! Next time I need brake repairs, I will call them again! Thank you Brakes To Go! You guys rock!”

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Posted 5 years ago

“Fair pricing with friendly and professional service. And them coming to your home or work or wherever you are to do the work saves you a ton of your precious time - great business model. I'll definitely use them again in the future.”

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Posted 5 years ago

“After getting some bids I determined that Brakes To Go was roughly $40-50 cheaper than the average bid I received from a brick and mortar shop, even with coupons or promotional offers, especially for pad only replacement. Additionally it saves you the opportunity cost of taking your car to a shop and probably having to leave it there for days at a time. I received texts and calls confirming the appointment and my tech was ready 30 minutes early. The job took less then an hour to complete. So far the brakes are working great. I looked into the parts that we're used and they we're very well reviewed and the markup wasn't too bad. If you are looking for convenience and know that your brakes are the only issue you should consider giving these nice folks a call.”

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Posted 5 years ago

“Friendly quick service!”

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Posted 5 years ago

“BTG lived up to their stellar reviews. Jonathan did the front brakes on my van. He was the consummate professional, punctual, efficient (done in about 1 hr), and affordable (much cheaper than all those shysters brake-job companies). He didn’t try to upsale me even after I told him I was willing to to do the brakes on all 4 wheels! BTG has been the best brake-job experience I’ve ever had. Johnathan has brought integrity and incredible value to public. He and his company are the the epitome of the American dream.”

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Posted 5 years ago

“Fast and professional!”

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Posted 5 years ago

“I got serviced by Trey Richards and he is amazing. He was very fast and efficient. Would highly recommend you guys To everyone.”

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Posted 5 years ago

“Heard about them On Dudley and Bob with Matt show. Thought I would give it a try since my brakes started grinding. They replaced everything with quality parts within an hours time and came in under the quote. Service tech was very nice and knowledgeable. Will definitely use again and recommend to family and friends.”

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Posted 5 years ago

“Fantastic service i have used these guys more than once and i am always impressed, whether it was just pads or this time rotors replaced also. Quick service and great technician. Thx, I will be back anytime i need brakes !”

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Posted 5 years ago

“Great job , professional, would use them again an recommend them”

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Posted 5 years ago

“David was awesome and very honest with me about what my car actually needed, which can be hard to find in a mechanic. I will be sure to recommend brakes to go in the future. Thank you!”

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Posted 5 years ago

“On-time, courteous, explained everything and honored their quote! Second time we have used them and have been happy both times. Thanks!”

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Posted 5 years ago

“I highly recommend brakes to go. They were professional and kept me from wasting so much time at the dealership. They were on time and had me running in less than 1 hour. I will be giving them any brake jobs I need in the future.”

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Posted 5 years ago

Brakes To Go is rated 5.0 based on 1,688 reviews