Brakes To Go Reviews

Name: Brakes To Go
Address: 5214 Burleson Rd Ste 209, Austin
Rating: 4.95

5.0 Rating 1,688 Reviews

99 %

of reviewers recommend Brakes To Go

Company Reviews

Questions

Metrics

5.0

Based on 1,688 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

5125851845

Email:

jonathan@brakestogo.net

Location:

5214 Burleson Rd Ste 209
Austin
78744

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Brakes To Go 5 star review on 25th January 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Arrived early. Finished job in allotted time. High quality parts. Didn’t upsell me on stuff I didn’t need. Would definitely use again and recommend.”

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Posted 5 years ago

“Excellent service! Fast scheduling, friendly employees. They explained everything beforehand, and were very patient. I'm going to use them again with my wife's car! A+ service/company!”

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Posted 5 years ago

“Getting your car serviced is never fun. Brakes to go take one of the most difficult parts away, dropping off your car and then going to pick it up. They come to you. The best part was this brake job using factory parts was 60% less expensive. I cannot recommend them enough. Best service EVER.”

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Posted 5 years ago

“Brakes To Go are reliable, dependable, professional and courteous. This is the second time I've used them and both times were great experiences. I will use them again.”

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Posted 5 years ago

“Great service from the start to the finish.”

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Posted 5 years ago

“52 mins from the time he shook my hand until I received my receipt. Very professional and efficient. He actually suggested I could wait another 5k miles to replace my pads, if I wanted to do so.”

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Posted 5 years ago

“Quick, and easy. Great customer service, would highly recommend.”

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Posted 5 years ago

“They showed up on time and had all of the part needed to replace the brakes and back rotors. Tanner was fantastic and a pleasure to deal with, would highly recommend them!”

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Posted 5 years ago

“I was so impressed by my Brakes To Go experience! My technician was David and he arrived early, before my window even started which was awesome! The entire process from his arrival, to test drive, to quotes/repairs to finish was just one hour and I could not have been more impressed by the speed and convenience of this company! He came to my office and did the repairs (which ended up being simpler than I had anticipated) while I got some work done which is so convenient. He made sure to explain to me my options and what was going on, as well as showing me what he was talking about. I didn't once feel pressured to pay for anything extra, and I felt like he was being very honest with me about what I needed done, which I really appreciated. Will definitely be a repeat customer for my brakes in the future and will recommend to everyone. Amazing service and I'm so happy to no longer hear squeaking when I drive!”

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Posted 5 years ago

“Awesome job and very convenient. Showed up on time and completed the job quickly.”

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Posted 5 years ago

“Arrived on time. Knowledgeable. Communicated well. Performed the repair timely and gave me confidence it was necessary and done correctly.”

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Posted 5 years ago

“Really enjoyed my first experience using Brakes To Go. Convenience of not having to sit at mechanic shop for hours was the selling point for me. Friendly, and fast customer service all the way around. Jaime worked quickly, and efficiently on the repairs. Although my repairs were quite a bit more than I originally expected, all repairs were explained before work was started. I even called for a price check at our local shop(which were substantially higher). Would highly recommend, and will use again. Thanks for the great service.”

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Posted 5 years ago

“I was quoted a different price over the phone then what the Tech gave me when he got here. He was pretty quick but didn't show me any of the parts he took off or replaced. Ask for your quote emailed to you before the tech arrives and make sure you have the tech show you what he is replacing. probably could have saved quite a bit using another brake company.”

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Posted 5 years ago

“Super convenient, on-time, courteous, and got the job done. What else is there to say? If you want to fix your breaks and need a mobile mechanic, give these folks a chance. You won’t be disappointed”

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Posted 5 years ago

“No one should ever consider having their brakes done by anyone but Brakes to Go. They finish in under an hour and costs are way lower than the dealership quotes. If they could add tires to their service, I'd give them 6 stars.”

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Posted 5 years ago

“Arrived as promised, professional job. Painless repair..”

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Posted 5 years ago

“Great price, great service and they come to you. What's not to love?!”

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Posted 5 years ago

“Excellent service. This is my 4th time using them. I HIGHLY recommend them.”

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Posted 5 years ago

“I'm one happy customer and I will definitely use BTG services in the future! BTG provides a convenient but affordable brake repair and maintenance service. They came to my location of choice and changed the front and rear brake pads on my Nissan Titan, completing the job within a 30-min window. I also like receiving a text message from the mechanic with a link to real-time tracking as he was headed my way. This allowed me to meet him at my truck upon arrival. The mechanic was very knowledgeable and professional. I'm very appreciative of this service and have already shared my BTG experience with family and friends.”

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Posted 5 years ago

“Brakes to go were fast, friendly, and fairly priced. And very convenient.”

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Posted 5 years ago

Brakes To Go is rated 5.0 based on 1,688 reviews