Brayola Reviews

Name: Brayola
Address: 2 Park Avenue 17th floorNew York, NY, New York
Rating: 4.23

4.2 Rating 5,417 Reviews

80 %

of reviewers recommend Brayola

4.2

Based on 5,417 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 51%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

+16465723031

Email:

master@brayola.com

Location:

2 Park Avenue 17th floorNew York, NY
New York
10016

Write Your review

Tell us how Brayola made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Brayola 1 star review on 12th January 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have been trying to order a bra since March! This is ridiculous, and I keep having to switch what I ordered, just to be told that is out of stock too. I have also been told three times now it would be shipped out, I REALLY hate being lied to.”

Helpful Report

Posted 10 years ago

“Not right size for what you call full coversge”

Helpful Report

Posted 10 years ago

“Hello! As far as I know things are going well with my purchase. However, since I have not received my merchandise yet, it is hard to comment on the service I have received. Check with me when I receive my purchase.”

Helpful Report

Posted 10 years ago

“Sorry for me but B cup to large. No packing slip. Please send return instructions. Received order very quickly.”

Helpful Report

Posted 10 years ago

Hi Marissa, One of our customer care team will be in touch!

Posted 10 years ago

“Annoying”

Helpful Report

Posted 10 years ago

“Savannah in customer service was AWESOME! I called in, told her my problem, and she was on it like mosquitos to a flame.. Thanks again!!”

Helpful Report

Posted 10 years ago

“Return procedure very quick & simple!”

Helpful Report

Posted 10 years ago

“Item as described and perfect fit. Well worth the cost.”

Helpful Report

Posted 10 years ago

“Until I get my product or money back then I have no good review and this was my first time to order and probably my last”

Helpful Report

Posted 10 years ago

“I will let u know when I receive my item so far so good”

Helpful Report

Posted 10 years ago

“Never received order have responded to your e-mails keep receiving same question hope you get this one and be done with this wish my experience had been between”

Helpful Report

Posted 10 years ago

Hi Tina, we emailed you on Wednesday. We received a chargeback from you. According to our tracking your items were shipped --> https://www.fedex.com/apps/fedextrack/?tracknumbers=9274892700933247093538 Have you checked with your local post office?

Posted 10 years ago

“Easy return process”

Helpful Report

Posted 10 years ago

“After purchasing a Bali bra, I needed a different size. The on-line team got right back to me with instructions. Easy to do, however, it cost me another $9.95 for UPS shipping. Know your size before you buy.”

Helpful Report

Posted 10 years ago

“I purchased the Lilyette Keyhole Embellished Minimizer Bra--confirmation number 84373. The fit is great, but the underwires both poke into my side. I like the material and fit of the bra, but after a couple hours, it is too uncomfortable to wear.”

Helpful Report

Posted 10 years ago

“This has been a bra ordering NIGHTMARE. I ordered 3 bras, which appeared in 3 different shipments over the course of a week and a half. No receipts or return slips. Received the wrong color for one, and tried to repair it and your customer service people can't even get the returns and exchanges correct. Will NEVER ever use this site again.”

Helpful Report

Posted 10 years ago

“Excellences service”

Helpful Report

Posted 10 years ago

“The customer service I have received so far from Brayola has been great. I'll be ecstatic if I get refunded for the item I just returned.”

Helpful Report

Posted 10 years ago

Hi Connie, we've not yet received it back yet. Did you get tracking on it? Can you email this information to support@brayola.com

Posted 10 years ago

“Waiting to get a refund still”

Helpful Report

Posted 10 years ago

Hi Donna, We've not received the items back yet. Did you get tracking on it? IF so, can you email us with the tracking information so we can see when it got to us. Keep in mind it does take up to 10 business days once the item has arrived to go through checks and for us to process it.

Posted 10 years ago

“Read the above message. I have to spend $30 bucks to return merchandise to two locations...unbelievable. Horrible business practices.”

Helpful Report

Posted 10 years ago

“Disappointing, 2 items I stock when ordered - over a week before advised out of stock. Still waiting to receive my order”

Helpful Report

Posted 10 years ago

Brayola is rated 4.2 based on 5,417 reviews