Brayola Reviews

Name: Brayola
Address: 2 Park Avenue 17th floorNew York, NY, New York
Rating: 4.23

4.2 Rating 5,417 Reviews

80 %

of reviewers recommend Brayola

4.2

Based on 5,417 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 51%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

+16465723031

Email:

master@brayola.com

Location:

2 Park Avenue 17th floorNew York, NY
New York
10016

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Brayola 1 star review on 12th January 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I sent you the measurements you asked for but didn't get a reply.”

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Posted 10 years ago

HI Joan, I can see that Simone answered all your questions on Thursday. If you have any further questions, please let us know.

Posted 10 years ago

“Still waiting fo my pakage.”

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Posted 10 years ago

“My new bras, style #55458, fit perfectly and are so comfortable. It's like, I don't feel like I'm wearing one at all, it's that comfortable.”

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Posted 10 years ago

“I have ordered 3 bras. It took Brayola team 4 weeks to send the items. when it finally arrived - it had only 2 bras in it. not 3 as ordered”

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Posted 10 years ago

Hi Gilad, we really do apologize for the delay. We were experiencing issues (which we have since fixed), and the other bra is on its way to you, and should be with you very soon.

Posted 10 years ago

“Good customer service.”

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Posted 10 years ago

“Always great service!”

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Posted 10 years ago

“delightful to deal withyour company”

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Posted 10 years ago

“Best bra.very comfortable.affordable.easy and fast.THANK you”

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Posted 10 years ago

“Bras were the wrong size. Sent back for exchange. Very little communication. Still waiting.”

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Posted 10 years ago

“No good customer review here. I am still waiting on my order. Apparantly, the bra I ordered still has to be made?”

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Posted 10 years ago

“I returned my bra and it took quite awhile for me to get my refund. I never did get anyone on the phone. The bra was very nice it just didn't fit me.”

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Posted 10 years ago

“Very fast response. Great customer service.”

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Posted 10 years ago

“Never received my item, but I guess that's now my problem!”

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Posted 10 years ago

“Person taking order from U K took Address wrong I called u to correct this u did not call back have not received pkg yet”

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Posted 10 years ago

“Just recieved the one bra”

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Posted 10 years ago

“The answer was prompt. However I still don't have the product that I paid for and I'm quite upset about it. At least when I go to a store, I walk out with my purchase.”

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Posted 10 years ago

“I have not received my order. Please check the status and email me. Thank you. Glenda Reitzell”

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Posted 10 years ago

Hi Glenda, We recently sent your tracking information. If you didn't get it here it is again --> https://tools.usps.com/go/TrackConfirmAction.action?tLabels=93748200937648168517001094 Any questions, please let us know.

Posted 10 years ago

“easy and fast”

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Posted 10 years ago

“Ordered was cancelled.”

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Posted 10 years ago

“I needed to check on when an order would arrive as I was scheduled to leave Florida and return to New Jersey. Your customer representative was very helpful in getting me the delivery information I needed and making sure they had the alternative address shocks it be needed.”

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Posted 10 years ago

Brayola is rated 4.2 based on 5,417 reviews