Brayola Reviews

Name: Brayola
Address: 2 Park Avenue 17th floorNew York, NY, New York
Rating: 4.23

4.2 Rating 5,417 Reviews

80 %

of reviewers recommend Brayola

4.2

Based on 5,417 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 51%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

+16465723031

Email:

master@brayola.com

Location:

2 Park Avenue 17th floorNew York, NY
New York
10016

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Brayola 1 star review on 12th January 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Was very satisfied with customer service.”

Helpful Report

Posted 10 years ago

“I would love to review my 2 bras, but I have not received them, so to be honest I can't recommend to any friends since I wouldn't want to be responsible for them being disappointed...By the way, when do you think v I will be receiving my order? I even said I would accept colors that were in stock..but still haven't heard anything or received my order. I will wait one more week, then I will have to complain to pay pal to at least get my money back. I am so disappointed I was so l looking forward to trying Brayola, but given the circumstances I won't be ordering in the future...can you blame me? Chelle Muir 91 Tulip Ave LB2, Floral Park, NY 11001 9176877514.”

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Posted 10 years ago

“Although part of my order took a while to be delivered the merchandise was great!customer service was was also helpful.”

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Posted 10 years ago

“the bra I ordered didn't fit Why would manufactures make a large sz bra with padding? I have enough of my own padding”

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Posted 10 years ago

“I emailed you as to what to do, you say you can't find it?? No offer of a refund or exchange & I still have the bras in their original packaging! I will not return them as your postage rates are outrageous. Lesson! Don't buy bras online unless you have tried them on in a store!”

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Posted 10 years ago

“Thank you so much. Fast and curtious. Nice options.”

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Posted 10 years ago

“It took only 48 hrs. for a response. I was given my size suggestion but have not made a purchase yet. Iwi respond once I do.”

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Posted 10 years ago

“I love doing business with your company. And the bras are perfect!”

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Posted 10 years ago

“Thank you, the bras didn't fit and had to return them. However I have not heard if you credited them back to my account yet?”

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Posted 10 years ago

We sure did! If you have any questions, just send us an email to support@brayola.com

Posted 10 years ago

“The return service was very easy.”

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Posted 10 years ago

“Your customer service was pretty good. Very Friendly and helpful.”

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Posted 10 years ago

“You emailed me that yes indeed you do have my size; however, there is only one item that has my size and it's a Glamorise, which I currently buy online. We are the women who really need the back support and all around support featured in the other styles you sell. Why can't someone come up with what we need?”

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Posted 10 years ago

“I am a whole lot more than a little bit upset about my brayola experience. I attempted to unsubscribe from your email list, so please get off my back or you are going to hear some language that will embarrass us both.”

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Posted 10 years ago

“How do i return the bras i bought from you. They don't fit and when i received them there was no paperwork with them! Thank you”

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Posted 10 years ago

“Wore the bra for one hour and had to take it off! Contacted you and got no satisfaction! Worst, least comfortable bra ever. And...you wouldn't exchange it.”

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Posted 10 years ago

“LOVE LOVE LOVE what I ordered!”

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Posted 10 years ago

“Love the bras and the panties.”

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Posted 10 years ago

“Any inquiries I had were handle quicky, and effeciently”

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Posted 10 years ago

“First order I placed, great service. Second order I placed on 11/26, confusion about it being on back order. I said I would wait, email said 12/20. Still waiting.”

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Posted 10 years ago

“Really like everything I got!”

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Posted 10 years ago

Brayola is rated 4.2 based on 5,417 reviews