Brayola Reviews

Name: Brayola
Address: 2 Park Avenue 17th floorNew York, NY, New York
Rating: 4.23

4.2 Rating 5,417 Reviews

80 %

of reviewers recommend Brayola

4.2

Based on 5,417 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 51%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

+16465723031

Email:

master@brayola.com

Location:

2 Park Avenue 17th floorNew York, NY
New York
10016

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Brayola 1 star review on 12th January 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great customer service but I need a larger bra. I got the wrong size Dec 19 in the mail”

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Posted 10 years ago

“Still waiting on my credit for a return Not happy n I will make any reorders til n if my credit shows up. Unable to talk to a live person to find out the problem”

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Posted 10 years ago

“same”

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Posted 10 years ago

“Thank you for being quick with responding and easy directions to send back.”

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Posted 10 years ago

“Still waiting for second one. First one came in. Thank you”

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Posted 10 years ago

“Needrealpeople”

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Posted 10 years ago

“THE SERVICE WAS GREAT, HOWEVER I HAD TO SEND THE BRA BACK.”

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Posted 10 years ago

“HORRIBLE”

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Posted 10 years ago

“I freceived my order in a very gimely fashion. But my clothing didn't fit properly, not any fault of”

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Posted 10 years ago

“My measurements are unusual. You have nothing to fit. I'm not surprised, as this has been the norm for me.”

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Posted 10 years ago

“Love the style and fit”

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Posted 10 years ago

“very courtious, informative and thorough, thankyou....JO”

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Posted 10 years ago

“Just sent it back two days ago..Am hoping for speedy accurate return. We will see”

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Posted 10 years ago

“STOP BUGGING ME WITH YOUR EMAILS.”

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Posted 10 years ago

“Very good customer service thank you very much for trying to help me”

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Posted 10 years ago

“You have done nothing, yet! No one ever called me back, as promised, with my first complaint. I finally got e-mail instructions on hoiw to return for a REFUND. I will not say more until I SEE my money back in my account.”

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Posted 10 years ago

Hi Elaine, I can see from the email correspondence that our customer service rep did try and call you but could not get through. If you followed the instructions correctly you will get a FULL refund.

Posted 10 years ago

“i can't compare as you don't list my brand so I'm still no wiser I'm a 22d Australia in the brand today's women & target 24d so I still can't buy any”

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Posted 10 years ago

“The response to me letting you know that your link to size chat was misdirecting had nothing to do with my information and letting you know I need a size chart so I can make sure I get the right size bra. Not so hard, just fix the misdirection unless you dont really have the standard measurements for a size chart.”

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Posted 10 years ago

“I sent a photo of bra and label but haven't heard back. I'm having knee surgery Thursday and will be down for a while. So I wont be able to mail back for awhile. I do want a replacement for it. Thank you Donna Rhama 636 575-0487”

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Posted 10 years ago

Hi Donna, the bra should have been sent to you! No need to mail the old one back!

Posted 10 years ago

“while they couldn't read the label the contact from them was good”

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Posted 10 years ago

Brayola is rated 4.2 based on 5,417 reviews