Brayola Reviews

Name: Brayola
Address: 2 Park Avenue 17th floorNew York, NY, New York
Rating: 4.23

4.2 Rating 5,417 Reviews

80 %

of reviewers recommend Brayola

4.2

Based on 5,417 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 51%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

+16465723031

Email:

master@brayola.com

Location:

2 Park Avenue 17th floorNew York, NY
New York
10016

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Brayola 1 star review on 12th January 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I really only had problems when trying ti order online, major confusing, customer service had little to help, What a Joke !”

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Posted 10 years ago

“this is the 2nd time I have placed an order love the sevice I have just done my 3rd order”

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Posted 10 years ago

“Great service. Love the bra”

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Posted 10 years ago

“FABULOUS FIT AND COMFORT,”

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Posted 10 years ago

“I am still waiting for my order to arrive. My order went in three weeks ago. Where is it?”

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Posted 10 years ago

“I had a problem with the sizing of various styles, but you are taking care of it!”

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Posted 10 years ago

“Had a problem where I never received my order and I forgot about it. A month later they gave me an answer in less than 2 hours!!”

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Posted 10 years ago

“I appreciate your prompt and kind assistance in helping with my lost order. My emails to you were answered extremely quickly and efficiently, and I have now received my order and love the items that were sent. Thank you very much!”

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Posted 10 years ago

“fast and kind”

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Posted 10 years ago

“My order arrived incomplete. When I emailed to ask where the remainder was the answering email said they would check with the warehouse. I've not heard anything further.”

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Posted 10 years ago

Hi Lane, we've just replied to you now. Any further questions, please let us know.

Posted 10 years ago

“I cannot review a product I have not received yet. I am however, not happy that I have had to wait all this time.”

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Posted 10 years ago

“I'm very pleased with the panties I purchased! They are lovely, delicate and comfortable! Sadly, the bras were extremely small so I had to send them back for a refund.”

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Posted 10 years ago

“Thank you for offering them at 40% off. I just bought two more today.”

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Posted 10 years ago

“Service was great, efficient and prompt”

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Posted 10 years ago

“Where is my order?”

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Posted 10 years ago

“I received instructions to return my items by email but wish it were possible for the company to include an invoice and return instructions/label in the package with the shipped items. I would like to order additional items but this causes me to be a little hesitant.”

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Posted 10 years ago

“Had to pay the postage for company error”

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Posted 10 years ago

“Has been handled efficiently and professional. Am awaiting the replacement. When that is completed it will be a job well done.”

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Posted 10 years ago

“Dicrepency in the price and CS agent wasn't helpful.”

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Posted 10 years ago

“can't seem to find a good fit. I was advised to try other sizes so I bought two. Will let you know which fits. thank you for your help”

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Posted 10 years ago

Brayola is rated 4.2 based on 5,417 reviews