Brayola Reviews

Name: Brayola
Address: 2 Park Avenue 17th floorNew York, NY, New York
Rating: 4.23

4.2 Rating 5,417 Reviews

80 %

of reviewers recommend Brayola

4.2

Based on 5,417 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 51%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

+16465723031

Email:

master@brayola.com

Location:

2 Park Avenue 17th floorNew York, NY
New York
10016

Write Your review

Tell us how Brayola made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Brayola 1 star review on 12th January 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“no good”

Helpful Report

Posted 10 years ago

“Last name is Warr”

Helpful Report

Posted 10 years ago

“I still have not received all of my order. Shipped on 10/30? I could have driven to pick it up in 30 minutes. No credit posted as I requested, and I have not received my item.”

Helpful Report

Posted 10 years ago

“Returned item to you which you received on 10/29 and I still have no refund.”

Helpful Report

Posted 10 years ago

“Hi there I had to write you an email about not being able to afford to purchase any more Bras as the Australian Dollar was very bad against the US dollar but go a nice email in return I will purchase when the exchange rate is a little better in the future..... Cheers Kathryn”

Helpful Report

Posted 10 years ago

“I am trying to get ahold of someone to assist with returning a second bra, I would like to return it in the original so you can see how I received the 1st one. Please call me at 440-479-1203”

Helpful Report

Posted 10 years ago

“i have written many times about my order and finally asked to be refunded. Never had a company charge me before item was ready for shipment but you do. Placed an order Oct. 17 and it was paid for and yet still no product. Have had two notices that it was back ordered, understand, then told product was in then told it was put off again. I am tired of waiting and want a refund and will never order from you again. Barbara Timmons”

Helpful Report

Posted 10 years ago

“all lace bra”

Helpful Report

Posted 10 years ago

“Do Wacoal bras ever go on sale”

Helpful Report

Posted 10 years ago

“Felt like I had to jump through hoops to return an item”

Helpful Report

Posted 10 years ago

“The service was clear and easy.”

Helpful Report

Posted 10 years ago

“Item doesn't do what it says and has to be returned, sorry because I like the feel of the bra.”

Helpful Report

Posted 10 years ago

“I give this company a 5 star rate, they helped me out when I didn't receive my items. And they got on it right away...”

Helpful Report

Posted 10 years ago

“They get back to you quickly with any question that you have.”

Helpful Report

Posted 10 years ago

“My order wasn't filled; when I inquired found out it was out of stock. No alternative suggested. Bummed. Take me off your mailing list, please.”

Helpful Report

Posted 10 years ago

Oh no, we are so sorry to hear that! We have lots of bras in your size. http://shop.brayola.com/search?type=product&q=42D If you would like us to help you further, please let me know. Email us at support@brayola.com and we can look into this further for you :)

Posted 10 years ago

“I have been waiting for instructions to make a return. Your return procedures need to be revamped. This is ridiculous to have to wait to hear from the retailer the bra was sent from. It's been almost a week & no news from the company.”

Helpful Report

Posted 10 years ago

“I appreciate your reply to my email although I am a bit dubious about the sizing from Australian to U.S. I am unsure if I should order as the size is double my normal bra size.”

Helpful Report

Posted 10 years ago

“c.s. is ok but when u don't have a product available just so that instead of 60 backordered”

Helpful Report

Posted 10 years ago

“Hi I was disappointed. I ordered a month ahead thinking my bras would get here with my sister-in-law. The package was not sent on time due to luck of one of the models. I got an e-mail and replayed I do not want the bra and please go ahead and send/ That was 10 days ago and my sister-in-law already lest to Israel. I will ask my other sister-in-law to send the package back to you and hope to be reimbursed as soon as possible. So- I am big time disappointed. Avital”

Helpful Report

Posted 10 years ago

“I needed to return a bar and get a different one, I had no problem doing that. Fast, easy and friendly customer service!”

Helpful Report

Posted 10 years ago

Brayola is rated 4.2 based on 5,417 reviews