Brayola Reviews

Name: Brayola
Address: 2 Park Avenue 17th floorNew York, NY, New York
Rating: 4.23

4.2 Rating 5,417 Reviews

80 %

of reviewers recommend Brayola

4.2

Based on 5,417 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 51%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

+16465723031

Email:

master@brayola.com

Location:

2 Park Avenue 17th floorNew York, NY
New York
10016

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Brayola 1 star review on 12th January 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“First bra didn't fit quite right, ordered a second, one cup size smaller. Fits perfectly! Customer service was great and will definitely order from Brayola again. Thanks!!”

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Posted 10 years ago

Thank you Mary!

Posted 10 years ago

“would review the purchase but it has not arrived.”

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Posted 10 years ago

Hi Joanne, This is a customer service review :) Not a product review!

Posted 10 years ago

“The sizing was so far off that I sent the bras back for a full refund. the only thing that saved my review from being the worst is that you are being responsive to my return...though I haven't yet gotten the credit.”

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Posted 10 years ago

“I ordered 3 bras ihe first of September and still haven't received either one I would not recomend your co. to any of my friends!.”

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Posted 10 years ago

Hi Jeanne, We did contact you to let you know that your bras have further delayed until late November. Unfortunately the manufacturer who produces Glamorise bras are having a few issues, and will be the same with any company selling these bras. We really do apologize on behalf of them, and totally understand if you want to cancel your order. Please do not hesitate to contact us.

Posted 10 years ago

“I have breasts that tend to be on the outside of my rib cage and because of that need that extra something on the sides. This did not offer enough support on the sides under my armpits to be effective. I just "splatted". I really wanted this to work. It needs way more strength in the elastic for my body type.”

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Posted 10 years ago

“My bras were perfect, the customer service staff was prompt and courteous.”

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Posted 10 years ago

“I guess I didn't read that it was on back order. A month for a bra still seems like a long time.”

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Posted 10 years ago

“You did fine. Only one complaint. It would have been much easier to ship a padded envelope than a box. No need for packing tape and just as secure.”

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Posted 10 years ago

“Asked about suggesting bras for my problems of slippery straps and fit. I received a call and an email response right away.”

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Posted 10 years ago

Great to hear :)

Posted 10 years ago

“Did not receive a return address sticker. Ads say free returns.”

Helpful Report

Posted 10 years ago

Hi Jessie, I think you may have got mixed up with our free shipping. We do offer free shipping with no minimum order value. We are sorry that you may have been confused by this, and hope this doesn't stop you from shopping with us in the future.

Posted 10 years ago

“I needed to send a bra back - fit was not quite right, but that happens when you cannot try them on . Sizes vary in stores too so...back it goes, I already ordered the other size and hopefully the two will cross somewhere in the middle =)”

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Posted 10 years ago

“Appreciated help in returning recent purchase; service was friendly, and made return efficiently easy”

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Posted 10 years ago

“I questioned the price ($115)of a bra I was interested in and was told your bras are many different prices. It looks like you bras are good quality but I cannot afford to pay $116. Kay Grady”

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Posted 10 years ago

“I received everything to return bra in a timely manner.”

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Posted 10 years ago

“I requested a change in size within 20 minutes of placing my order. While the agent said she would notify the warehouse, the bras I received were still the wrong size.”

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Posted 10 years ago

“I ordered a bra but unfortunately it did not fit. I did not realize that you didn't have free return shipping or have a return address label. Now i need to make a special trip to the post office to return it. Other sites have either free return shipping or include a shipping label that deducts the cost of shipping from your return credit.”

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Posted 10 years ago

“my first order.”

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Posted 10 years ago

“Fine svc.”

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Posted 10 years ago

“very accomodating!”

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Posted 10 years ago

“Emily was extremely helpful and patient with me when I asked more than a few questions to help me chose the bra I wanted.”

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Posted 10 years ago

Thats great news! Thank you!

Posted 10 years ago

Brayola is rated 4.2 based on 5,417 reviews