BrightLine Bags, Inc Reviews

Name: BrightLine Bags, Inc
Address: 1537 4th St - 233, San Rafael, California
Rating: 4.65

4.7 Rating 353 Reviews

90 %

of reviewers recommend BrightLine Bags, Inc

4.7

Based on 353 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

BrightLine Bags, Inc 5 star review on 21st April 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great Service”

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Posted 1 year ago

“Great nav bag for an airline pilot. Easy to stay organized when every item has its own space.”

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Posted 1 year ago

“The storage capabilities and ecosystem of the bag make this my favorite bag I've used to date. Excellent exterior toughness, ergonomic, and great zipper quality. I have been traveling for over 20 years and have gone through many different versions of what I needed and this Brightline Bag nailed it.”

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Posted 1 year ago

“Very pleased with the customer service that the brand provided when I had an issue with one of my bags. They were prompt and helpful. They resolved the issue quickly so my bag would be ready for my next trip. Great product! I would buy again.”

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Posted 1 year ago

“Love my bag. Carried it for 3 years at the FAA and now 5.5 years at Southwest. The lower pocket of my Top Cap has gotten abused (lost zippers and degradation of seams), and I made the choice to replace it.”

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Posted 1 year ago

“Delivery times was accurate and even tho I had a problem (my fault) Ive been very well helped by a lad named Brad who helped me through the whole process.”

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Posted 1 year ago

“Wonderful selection of options and flexibility makes this a superior bag for all my needs!”

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Posted 1 year ago

“A fantastic setup for pilots. The modular concept is just great. My only wish is that they would make a center section with an insulated compartment for lunch, etc. Overall a great product!”

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Posted 1 year ago

“Excllent bags, quick shipping times!”

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Posted 1 year ago

“Great quality bags. Well worth the price.”

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Posted 1 year ago

“An 10 out of 10 rating this bag fits everything I need for the 3 major things I do. Being a flight attendant to a student pilot and a photographer. I've used countless other bags ranging from backpacks to totes and none of them worked for me to fit all of my gear I need.”

BrightLine Bags, Inc 5 star review on 25th January 2024

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Posted 1 year ago

“Great bag! Very useful”

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Posted 1 year ago

“Very pleased with my brightline bag. High quality, well made. I ordered a B4 swift with a CS2-Tall. So I guess I have a B6. That seemed more useful to me than the B7 Flight setup because I have a 15 inch laptop. Carry this bag everyday so far.”

BrightLine Bags, Inc 5 star review on 23rd January 2024

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Posted 1 year ago

“I have owned a Brightline bag since 2005. I’m excited about getting a new one that is compartmentalized. The people at Brightline, who helped me with my inquiries and purchase were great! They seemed to bend over backwards to help in the decision of what to buy plus I was also given a 15% discount.”

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Posted 1 year ago

“This bag is so diverse and useful and adding the rear pocket makes this flex system the absolutely the Best.”

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Posted 1 year ago

“Great bags. I use the bag everyday. It has held us well in less than ideal environments.”

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Posted 1 year ago

“Love these bags for their excellent size/volume ratio and the modular design, which allows one to easily adjust the bag to the mission.”

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Posted 1 year ago

“I am a private pilot. This bags are the best. I have been using them since I began flying. I like all the small compartments they have, it helps me organize all my gear and know that nothing gets left inside or out of the plane. Olso is very easy to retrive any gear during flight, knowing where they are located in the bag. Recommend them with no doubt.”

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Posted 1 year ago

“Quick accurate delivery. Replacing a bag combo that got stolen, really was missing the bag. Great to get it back so quick.”

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Posted 1 year ago

“I wanted to see if I could use the CS11 as a center replacement for my B7 preconfigured flight bag. I fly a CJ3, so space is a premium, and usually relegated to the nose compartment. Once the CS11 arrived and I put it together, I saw that it was a tad too big for the space on a consistent basis, We also carry other items in the nose compartment, so that limits the available space. If I was still flying the Pilatus, it would be a different story.”

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Posted 1 year ago

BrightLine Bags, Inc is rated 4.7 based on 353 reviews