BrightLine Bags, Inc Reviews

Name: BrightLine Bags, Inc
Address: 1537 4th St - 233, San Rafael, California
Rating: 4.65

4.7 Rating 353 Reviews

90 %

of reviewers recommend BrightLine Bags, Inc

4.7

Based on 353 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

BrightLine Bags, Inc 5 star review on 21st April 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Setting up my bag on the website was very easy. The purchase and shipping process was simple and fast, even faster than I imagined (it arrived in Spain in a few days) and the bag is just perfect. The best purchase of the year.”

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Posted 1 year ago

“This bag is absolutely excellent. I mistakenly ordered the wrong handle (the slim). It is marked as incompatible with the center section that I got (C5) I just was not paying attention. Be sure to read the notes! Easy to put together and very nice functionality with customization. 5 Stars.”

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Posted 1 year ago

“I have several of your bags that I can adapt to particular uses, that I have purchased over the past 7 years or so. They have worked extremely well for my various uses and I have particularly appreciated their adaptability, solid construction, and usefulness.”

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Posted 1 year ago

“Nice bag, nice flexibility for multiple uses. As a Line Check Airman on the 737 it provides many configurations for the multitude of tasks.”

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Posted 1 year ago

“Great bag. Just bought a new front and center piece. Zippers final failed after 5 years of heavy use. Highly recommend”

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Posted 1 year ago

“Always a great experience. Fast shipping and great products.”

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Posted 1 year ago

“Susan did a great job taking care of my issue. Fast, friendly, empathetic, and skilled.”

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Posted 1 year ago

“The bag was a gift for my husband for a recent. He loved it. Best travel bag ever. I’m going to get one too!”

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Posted 1 year ago

“This bag is well-built, super configurable, and of the highest quality. Definitely happy with the purchase and I'll for sure be adding to it and customizing it as tie goes on!”

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Posted 1 year ago

“Very flexible! Well constructed!”

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Posted 1 year ago

“I have used the BrightLine bag for 8 years now. It holds everything great, travels well and replacing sections is easy when a zipper breaks. I will continue to use this bag because it simply is the best flight bag out there.”

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Posted 1 year ago

“fast shipping and delivery, order was just what I was hoping for; great product and will serve me well on a trip to europe this spring! loved the product notes and info that came with the bag!! customer for life!!”

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Posted 1 year ago

“greaat bag, fantastic”

BrightLine Bags, Inc 5 star review on 28th November 2023

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Posted 1 year ago

“Always a good experience shopping at BrightLine with fast shipping. The shipping box was EXTREMELY well packed and sealed. Yours won't arrive half-open like many Amazon shipments. The bags themselves are GREAT. I'm not a pilot. I use these bags for camera and business purposes. They are the BEST.”

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Posted 1 year ago

“Several of my co-workers have BrightLine bags and I thought they looked interesting. My 25 year old flight briefcase finally got too ratty to carry so I thought I’d try a BrightLine. The quality is top notch and the carrying capacity is impressive. It’s narrow enough to leave on the hook on the front of my roll-aboard when I board the aircraft and it doesn’t interfere with boarding as I walk down the aisle. All in all I’m pleased with my new flight bag!”

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Posted 1 year ago

“Used these bags since their earliest versions and have given several as gifts. Great Bags !!”

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Posted 1 year ago

“Love my bag,, bought another as a gift.”

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Posted 1 year ago

“Not really sure what it is but these bags and their multiple configurations just amaze me. Hands down the best system I've come across let alone the beat quality!”

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Posted 1 year ago

“Outstanding customer service !”

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Posted 1 year ago

“Excellent customer service after a minor credit card issue after purchase.”

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Posted 1 year ago

BrightLine Bags, Inc is rated 4.7 based on 353 reviews