“Queued for lunch girl went when it was my turn leaving one girl at the bar.
I was then told they hadn’t got what I wanted she gave me an option I then returned to my wife to ask if she wanted the alternative.
Went back to order it waited another ten minutes in the queue and then was told they did have the alternative meal so we gave up and left.I think there needs to be some communication somewhere.
I’m afraid you have lost our custom.”
“Party of 10 went paid for the carvery
People waiting in queue for ages to pay for there meal
Then when we got it vegetables not very hot
Beef to tough to cut when you did manage cut it put it in your mouth it was hard to chew glad we didn't have false teeth turkey was nice”
“I ordered my food to be delivered, two beef diners plus steak pie and chips £40? Only one meal arrived and now nobody is interested? They’ve been paid so they don’t care? They deliver through Just Eat and so they just blame each other? Terrible service and completely ruined our Saturday night.”
“The worst experience yet here. Paid fir a large carvery for my partner and the server would not give her extra meat and that is what you pay extra for. The beef was full of fat. And my meal took over 40 mins to come and was told 20. Had to remind a waiter that I was still waiting and it was not even busy. Absolutely terrible service and cost over 40 pounds. Really disappointed.”
“Good value for money for the food , drinks a bit pricey 95p for a dash of lemonade is ludicrous. Vegetables were all too hard , couldn't taste any cheese on the cauliflower decided it must be white sauce or bread sauce, it wasn't warm food it was lukewarm even though I rushed through. Horrible custard slice I took home.”
“A group of 10 staff and residents of a nursing home went for carvery lunch today 20th October 2022, the staff were very helpful and friendly and made us very welcomewith excellent service the food was delicious and prices good, we will be returning”
“Lovely family pub that a few colleagues and I visited whilst in stoke earlier this week 05/10/22
Had 2 farm house giant burgers and 2 all day breakfasts between the 4 of us and could t fault it at all. Anna the lovely waitress who took our order and poured us cracking pints really made us feel welcome telling us all about the history of the pottery industry! :)
Thanks again for a lovely time and hope yll ok pop in again soon!”
“We have returned to Brindley Farm once again for a meal and as always absolutely lovely food also we were looked after by Karen once more, she was new the last time that we visited and must admit her standards are excellent still .
Thank you to everyone there absolutely loved our meal”
“Second time in one week and still i cannot get the food i want for breakfast no apologies and I got told that the delivery has not turned up but I was told the same thing last week you seriously need to up your game you cannot treat customers that way please make sure you have at least most things on the breakfast menu thanks”
“All the staff were lovely and polite, we enjoyed ourselves very much especially for me as it was my birthday.
I feel though Greene King need to make sure they are not short staffed, we felt sorry for them- there was 2 people on the floor, was 3 on one occasion but then just 2.
they cannot do everything! we was polite to them too!”
“We can't fault Brindley Farm, we have never had a bad meal occasionally mentioned to them that some meat wasn't very good and always replaced with another straight away. The staff are very friendly and its value for money. Especially the breakfast.”
“Came yesterday 2adults and 2 children, ordered and took our seats. After 20 mins the guy from behind the bar came over to confirm our order and stated he had put the wrong table number on the order and said he would let them know. After another 15 mins the food came the 2 all day breakfasts were absolutely disgusting the sausage was burnt beans and mushrooms stone cold and the plate was swimming in grease. Sent both plates back, the 2 burgers looked like they were slapped together chips were dry and tasteless. The 2 breakfasts came out after the the other meals were finished. No apology this time the food was warm just looked like it had been microwaved the plates were swimming in grease again no apology the kids are a few bits off the breakfast and we left. Will not be ordering off the menu again in a hurry. Very disappointed”
“A young lady Cheryl there yesterday helped us load the app explaining everything very helpful and so polite even brought our desert especially as she thought she took our time up. Appreciated her so much thank you Cheryl. Will definitely be going again and my wife 100% agrees. X”
“Ordered food at 16.35, still waiting at 17.10, the lovely waitresses Natasha and Grave noticed we were waiting and went grab it. Carvery was ok a little cold for my liking but overall great pub grub”
