BT Reviews

Name: BT
Rating: 1.40

1.4 Rating 836 Reviews

9 %

of reviewers recommend BT

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It seems customer service is non-existent at BT. They simply don't seem care!”

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Posted 12 years ago

“Shocking customer service from BTCare just spent over 1hr on phone convincing them I DO have a BT Infinity Account!”

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Posted 12 years ago

“So angry with BTCare right now. Sorry to bang on about it but avoid BT if you can. ZERO customer service and out for what they can get.”

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Posted 12 years ago

“can you tell me why Bt customer service is the worst I have ever encountered. they are the biggest load of crap I have come across”

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Posted 12 years ago

“No landline for a week now and still no update. Poor customer service and unhelpful staff BTCare a change of providers is on the cards”

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Posted 12 years ago

“I've filled in this form several times. Was told I should phone customer service. Who told me to fill out the form. Just going round in circles. complete utter disgraceful customer service”

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Posted 12 years ago

“why oh why is your internet AND customer service so poor?”

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Posted 12 years ago

“nothing from BT customer service and still no fone, internet or tv. Apparently no service for a week. Cant believe I pay for this.”

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Posted 12 years ago

“I'm still waiting for this call! Which does not surprise me one bit with your joke that is customer service”

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Posted 12 years ago

“Ended yesterday on an astounding note... some excellent customer service from BTCare. Credit where due.”

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Posted 12 years ago

“long story short - we're canceling btinfinity for poor customer service, and it isn't even been hooked up yet.”

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Posted 12 years ago

“Very bad customer service! why did I switch? 1 week, 3 requests and no call, no follow-up.”

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Posted 12 years ago

“Worst customer service I have ever experienced. Your service is dreadful all round.”

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Posted 12 years ago

“SO angry with you lot right now! No redbutton service for months, formal complaint ignored! What's happened to your customer service?”

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Posted 12 years ago

“broadband, phone, digital TV and mobile products from BT - Appalling customer service - Must be the UK's most hated help line”

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Posted 12 years ago

“Its safe to say we've had an absolute nightmare with our broadband. I'd like to thank BT for terrible customer service.”

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Posted 12 years ago

“Bt sucks bigtime broadband ordered 21 aug still not connected after so many bt cock ups abismal customer service”

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Posted 12 years ago

“Anyone know of any BT broadband problems in the manchester area. Been without internet for 2 days now, customer service is appalling! Not helpful at all”

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Posted 12 years ago

“BT broadband in rural Staffordshire not good and customer service appalling”

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Posted 12 years ago

“broadband issues yet again! And as usual customer service from bt is atrocious! Broadband speed is 0.21mbs, not real broadband eh?”

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Posted 12 years ago

BT is rated 1.4 based on 836 reviews