BT Reviews

Name: BT
Rating: 1.40

1.4 Rating 816 Reviews

9 %

of reviewers recommend BT

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“this is why I stopped all my BT services 4 years ago, the absolute worst customer service.”

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Posted 12 years ago

“Worst customer service I've ever had. Deliberately make getting help hard. Can't wait to get rid”

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Posted 12 years ago

“BTCare customer service satisfaction must be at an all time low”

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Posted 12 years ago

“your dreadful customer service is now in national press. And we are STILL waiting for a call back”

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Posted 12 years ago

“Have to say BTCare has to be worst customer service I've EVER had!! No help this morning when I rang & Waiting on callback from manager and”

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Posted 12 years ago

“It seems customer service is non-existent at BT. They simply don't seem care!”

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Posted 12 years ago

“Shocking customer service from BTCare just spent over 1hr on phone convincing them I DO have a BT Infinity Account!”

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Posted 12 years ago

“So angry with BTCare right now. Sorry to bang on about it but avoid BT if you can. ZERO customer service and out for what they can get.”

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Posted 12 years ago

“can you tell me why Bt customer service is the worst I have ever encountered. they are the biggest load of crap I have come across”

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Posted 12 years ago

“No landline for a week now and still no update. Poor customer service and unhelpful staff BTCare a change of providers is on the cards”

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Posted 12 years ago

“I've filled in this form several times. Was told I should phone customer service. Who told me to fill out the form. Just going round in circles. complete utter disgraceful customer service”

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Posted 12 years ago

“why oh why is your internet AND customer service so poor?”

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Posted 12 years ago

“nothing from BT customer service and still no fone, internet or tv. Apparently no service for a week. Cant believe I pay for this.”

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Posted 12 years ago

“I'm still waiting for this call! Which does not surprise me one bit with your joke that is customer service”

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Posted 12 years ago

“Ended yesterday on an astounding note... some excellent customer service from BTCare. Credit where due.”

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Posted 12 years ago

“long story short - we're canceling btinfinity for poor customer service, and it isn't even been hooked up yet.”

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Posted 12 years ago

“Very bad customer service! why did I switch? 1 week, 3 requests and no call, no follow-up.”

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Posted 12 years ago

“Worst customer service I have ever experienced. Your service is dreadful all round.”

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Posted 12 years ago

“SO angry with you lot right now! No redbutton service for months, formal complaint ignored! What's happened to your customer service?”

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Posted 12 years ago

“broadband, phone, digital TV and mobile products from BT - Appalling customer service - Must be the UK's most hated help line”

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Posted 12 years ago

BT is rated 1.4 based on 816 reviews