Bulb Reviews

Name: Bulb
Rating: 4.11

4.1 Rating 3,920 Reviews

77 %

of reviewers recommend Bulb

Company Reviews

Questions

Metrics

4.1

Based on 3,920 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Visit Website

Email:

katiethick@bulb.co.uk

Location:

155, Bishopsgate, London
EC2M 3TQ

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I just love Bulb, I think they are the cheapest ones with Electricity and gas suppliers”

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Posted 3 years ago

“The lovely, extremely patient, courteous and efficient Liam dealt with me when I phoned for help. I was SO IMPRESSED with his expertise and the manner in which he helped me. I am very happy with Bulb and the serviceI get from them. Things are wobbly now but I do hope things will work out favourably, go Bulb.”

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Posted 3 years ago

“Excellent service but please correct my name on payment details to read Jacinta Dougal and not Jacinta Dougal Thank you”

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Posted 3 years ago

Hi Jacinta, Thanks for taking the time to leave us a review. It's great to hear that you've had a good experience with us. We really value your feedback. So I can correct your name could you please send an email to feedback@bulb.co.uk with your account details and the name you would like to be on your statements. If you could also include the reference RIO301121 then that would be really helpful. All the best, Katie

Posted 3 years ago

“Helpful staff, kept me in the loop at all times. Thank you.”

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Posted 3 years ago

“Always a good 👍 service”

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Posted 3 years ago

“Very friendly and helpful customer service and highly efficient with prompt resolution of meter reading problem. Could not ask for more. Very happy.”

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Posted 3 years ago

“Very good service”

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Posted 3 years ago

“Contacted bulb.To discuss refund, was very helpful and polite matter was resolved within minites,professional service,”

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Posted 3 years ago

“The most friendly, efficient and helpful staff!”

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Posted 3 years ago

“Very friendly and helpful customer service and highly efficient with prompt resolution of meter reading problem. Could not ask for more. Very happy.”

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Posted 3 years ago

“Always helpful and informative if I have contacted Bulb. Great staff. Good service over many years.”

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Posted 3 years ago

“Bulb has always been helpful and supportive to me, they gave me good advice when I needed it.”

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Posted 3 years ago

“Emailed support regarding incorrect meter reading from the previous tenant. Rectified within 10 mins of email.”

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Posted 3 years ago

“In today's market I found build to be very competitive price wise,they have a great app/website, are very easy to contact by telephone and very helpful when spoken to”

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Posted 3 years ago

“Very helpful”

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Posted 3 years ago

“Hey Hi, Bulb experience was excellent, Quite good communication between myself and bulb employee she was guide me well I should appreciated her standard, Thank you....!!!”

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Posted 3 years ago

“Great service, great prices, fabulous reliable customer service. Couldn t rate highly enough.”

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Posted 3 years ago

“They ok, good customer service Sorted out problem quickly.”

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Posted 3 years ago

“I switched to Bulb in February and so far they have been really good - the switch was efficient and the communication was clear and frequent. They keep me informed about my balance and when and how much payments will be.”

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Posted 3 years ago

“Having read lots of horror stories I was really surprised at how easy it was to speak to someone and also the help they gave me to reduce my monthly payment. I’ve switched several times over the years and think Bulb are the best supplier out there. Really hoping they can survive these strange times in the industry”

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Posted 3 years ago

Bulb is rated 4.1 based on 3,920 reviews