Bulb Reviews

Name: Bulb
Rating: 4.11

4.1 Rating 3,920 Reviews

77 %

of reviewers recommend Bulb

Company Reviews

Questions

Metrics

4.1

Based on 3,920 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Visit Website

Email:

katiethick@bulb.co.uk

Location:

155, Bishopsgate, London
EC2M 3TQ

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent company no complaints as of now very happy”

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Posted 3 years ago

“Thank you that you respect your customers and there is speed in the service”

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Posted 3 years ago

“Amazing customer service, eco friendly green energy at the most affordable price.”

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Posted 3 years ago

“It's been really good that I chose bulb to supply my gas& electricity please keep it going.”

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Posted 3 years ago

“My tenant was very pleased with the service and was it not for the current difficulty I’d stay with you. Your service regarding handing the property and supply back to me has been outstanding particularly in your difficult times. Regards”

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Posted 3 years ago

“I have always found Bulb to be very fair with their pricing structure. I hope they can overcome their current problems which would appear not to be of their own making and continue trading”

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Posted 3 years ago

“cheapest supplier, excellent customer service”

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Posted 3 years ago

“I was originally with Scottish Power when I moved into my property 14 months ago. They were seriously bad and were charging me wrong for electricity. Bulb sorted it out quickly. More recently I had built up a substantial credit of £490 and so I requested a lower monthly payment. This was approved within 30 minutes with a repayment of £360 which was paid into my account last Tuesday and within 2 days.”

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Posted 3 years ago

“Very good service so far.”

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Posted 3 years ago

“Such a shame Bulb has gone into administration. Great provider. Would have recommended 100%.”

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Posted 3 years ago

“I enjoyed the service of this company particularly using their App for my readings. I am sorry they are going into administration! I hope the new provider will be as good .”

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Posted 3 years ago

“Very good service”

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Posted 3 years ago

“Huge fan of bulb they have been super cheap and helpful , easy to reach when I’ve needed to contact them and that’s usually because I’ve got credit to put back in the bank and I’ve recommended many a new customer .”

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Posted 3 years ago

“Great provider. So easy to deal with everything over the app!!!!”

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Posted 3 years ago

“They are very friendly and very helpful specially customer service guys 👍”

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Posted 3 years ago

“The contact at Bulb handled our update very efficiently and sensitively. Often justifiably, utility suppliers attract bad press due to poor customer service - my experience is Bulb is very different and I hope they can get through the current difficult trading environment. Simon - Bristol”

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Posted 3 years ago

“Very good”

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Posted 3 years ago

“Professional and friendly service”

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Posted 3 years ago

“Rang up with a meter issue problem through my own fault and couldnt of been more helpful and understanding. Easily fixed the issue and answered my further questions regarding my energy usage with great advice and efficency. Cannot fault the service received.”

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Posted 3 years ago

“Had a issue with meter readings considering it was newly fitted. Joe contacted me and said it will be dealt with by the end of the working day. True to his word he contacted me at the end of working day and sorted the issue, also with compensation! Brilliant customer service!”

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Posted 3 years ago

Bulb is rated 4.1 based on 3,920 reviews