Bulb Reviews

Name: Bulb
Rating: 4.11

4.1 Rating 3,920 Reviews

77 %

of reviewers recommend Bulb

Company Reviews

Questions

Metrics

4.1

Based on 3,920 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Visit Website

Email:

katiethick@bulb.co.uk

Location:

155, Bishopsgate, London
EC2M 3TQ

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“No frills and no false promises. Always on the ball regarding statement and reminders about readings and when payments are due.”

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Posted 2 years ago

“spoke with Noel.. was very helpful and patient with suggestions for my payments”

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Posted 2 years ago

“Very user-friendly site.”

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Posted 2 years ago

“You were so helpful and sorted everything out”

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Posted 2 years ago

“Excellent customer service. Efficient and friendly.”

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Posted 2 years ago

“Dealt with Bulb for a few years now, and always found them helpful and easy to deal with.”

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Posted 2 years ago

“Patient warm and responsible for user”

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Posted 2 years ago

“Bulb is fair it is easy to keep informed of the status of your account, ask them a question and it will be answered in minutes. I recommend them to all!”

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Posted 2 years ago

“Easy to get updates and supplying meter reading”

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Posted 2 years ago

“Since joining Bulb from SEE (who grossly overcharged me) I have received excellent service. They did manage to get a rebate for me from SEE and being able to submit my monthly reading is wonderful as I can keep an eye on my useage. Their Customer Service is excellent (as opposed to SEE), they are helpful, efficient and have always answered any query I may have. I’m moving back to England some time in the future and certainly intend taking Bulb with me.”

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Posted 2 years ago

“Bulb keeps you well informed about price rises”

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Posted 2 years ago

“I have always had very good customer service from Bulb.”

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Posted 2 years ago

“Very quick to respond and address any issues”

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Posted 2 years ago

“My email query was dealt with quickly and professionally. The customer service team responded within 24 hours. I was extremely pleased with the service.”

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Posted 2 years ago

“I had a problem entering my meter readings on line. This was resolved very quickly and satisfactorily”

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Posted 2 years ago

“Have been with bulb for a number of years and never had any problems with them. I'm moving home and had a query with regards to credit that has built up on my account and the response from the customer service adviser couldn't have dealt with and resolved it any more quickly, excellent customer service.”

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Posted 2 years ago

“helpful chat online with customer service”

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Posted 2 years ago

“I had big problems sorting my gas out. I was put through to leanne martin customer service. Wow what a star. Sorted everything for me.”

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Posted 2 years ago

“Leanne martin star”

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Posted 2 years ago

“Quick responses and polite manners”

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Posted 2 years ago

Bulb is rated 4.1 based on 3,920 reviews