Bulb Reviews

Name: Bulb
Rating: 4.11

4.1 Rating 3,920 Reviews

77 %

of reviewers recommend Bulb

Company Reviews

Questions

Metrics

4.1

Based on 3,920 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Visit Website

Email:

katiethick@bulb.co.uk

Location:

155, Bishopsgate, London
EC2M 3TQ

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service and massive savings on my bills, everything is simplified”

Helpful Report

Posted 4 years ago

“Was with Bulb for a good number of years, never any problem just straight forward good service, highly recommended”

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Posted 4 years ago

“Absolutely excellent, I have a twin meter system with two MPAN number and most of the other green providers would only transfer me, if I paid two standing charges. Bulb however recognised the set up, and only charge me one standing charge. Meter readings are easy through the bulb account, I stick both readings in, and only get one bill. Switching was very easy, absolutely no problems, only dealt with bulb, even for the final reading to the previous supplier. Paying by standing order is simple, and you can amend details through your bulb account. Bulb was also cheaper on both my tariffs. Absolutely recommend Bulb, ethical, cheap and hassle free. Ten out of Ten.”

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Posted 4 years ago

“The only energy company to make paying for gas and electricity fun! Their website is so easy to use and nicely designed. Quotes are so easy to get. Leaving or joining is a breeze!”

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Posted 4 years ago

“Absolutely amazing, very low tariffs and easy set up. Would highly recommend them”

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Posted 4 years ago

“Good company. Fair prices”

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Posted 4 years ago

“I have been very satisfied with the service that Bulb has provided. Saving money on my bills also helps. If other providers were as helpful there would be less complaints. I am a genuine Bulb customer.”

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Posted 4 years ago

“Very straightforward account management. Good communication, easy to contact if you need help. Good prices. Best utility company I have ever dealt with and I recommend them unreservedly.”

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Posted 4 years ago

“Brilliant, well-organised and price-competitive energy supplier!”

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Posted 4 years ago

“They do exactly what they say they will and keep you updated too.”

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Posted 4 years ago

“I recently switched to Bulb. The switch was easy and the App is great to keep you up to date with your monthly usage and balance. Prices very competitive. Highly recommend.”

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Posted 4 years ago

“Very easy to switch to bulb, should have done it sooner.”

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Posted 4 years ago

“Joined this company in the hope that their customer service was better than my last provider . Luckily it is. I receive regular updates confirming I’m on the best tariff and to contact them if i have any problems. Cannot ask for more.”

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Posted 4 years ago

“They do exactly what they say they will and keep you updated too.”

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Posted 4 years ago

“Very easy pain free moving to this energy company.Just gave them previous energy suppliers details and they done the rest.This has reduced my bills drastically since moving”

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Posted 4 years ago

“Excellent company. A thousand times better than E.On. Bulb don't bother you with endless emails and phone calls trying to coerce you into getting a smart metre. It was very easy to join this company, their website is easy to navigate. Dealing with them feels really smooth and clear. I definitely recommend this company.”

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Posted 4 years ago

“Great, U.K.-based customer service, user-friendly app, great prices and green on top! Can’t fault Bulb :)”

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Posted 4 years ago

“Have save a lot in the last 3 months with bulb and get clear information about my energy use.”

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Posted 4 years ago

“Friendly staff”

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Posted 4 years ago

“Efficient and clear service for clean energy. I signed up to Bulb not a long ago and things has been smooth since then: they offered a smart meter, and the installation was quick an painless, and now I can control how much I spend hourly. This helped me to identify what could I do to waste less energy and spend less. Also they have a referral program, sign up with https://www.bulb.me/andrev2026 to get 50£ off your bills. After signing up you'll get a similar referral link so you will be able to spend even less.”

Helpful Report

Posted 4 years ago

Bulb is rated 4.1 based on 3,920 reviews