Bulb Reviews

Name: Bulb
Rating: 4.11

4.1 Rating 3,920 Reviews

77 %

of reviewers recommend Bulb

Company Reviews

Questions

Metrics

4.1

Based on 3,920 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Visit Website

Email:

katiethick@bulb.co.uk

Location:

155, Bishopsgate, London
EC2M 3TQ

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“good customer relation”

Helpful Report

Posted 3 years ago

“Bulb gained my loyalty and respect with a £50 welcome payment. The phones are answered quickly by polite and accommodating staff. I've had nothing to complain about. I hope they come through these challenging times and continue to be my energy provider.”

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Posted 3 years ago

“Very helpful and friendly service”

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Posted 3 years ago

“The best move I could have made was signing up with Bulb in February 2020. The savings have been excellent. Customer services are outstanding, proactive and always follow up. Highly recommend this organisation.”

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Posted 3 years ago

“Great service as always”

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Posted 3 years ago

“I have been with them from landlord side while house is empty and going through sale , it's been pretty good dealing with them,sorted out any problems.”

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Posted 3 years ago

“No issues experienced with Bulb. I was pleased with the customer service assistance whereby my uncertainty was pleasantly clarified quickly.”

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Posted 3 years ago

“Always pleased with the service, never over charged”

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Posted 3 years ago

“No complaints on service, chat support very helpful and provided information requested promptly. Just a pity about current state of energy markets”

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Posted 3 years ago

“Nice and convenient, easy to deal with, I have had zero issues”

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Posted 3 years ago

“Great company. Green energy. Friendly, helpful staff and emails responded to quickly. Very happy with service.”

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Posted 3 years ago

“They have been helping with everything and the surface was okay not to bed”

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Posted 3 years ago

“Bulb is the best by far of all the energy companies I have dealt with for a) up to date information b) prompt resolutions of any queries c) ensuring our payments correct for our consumption d) never having to ask twice for an answer Please ensure they survive to continue to provide this excellent service”

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Posted 3 years ago

“Excellent customer service…good prices”

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Posted 3 years ago

“Very good always happy with help”

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Posted 3 years ago

“.............”

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Posted 3 years ago

“We have been with bulb about three years now, and in that time we have always found them to be a good company to deal with. I would thoroughly recommend them, they make everything so easy, keeping you up to date with account information etc and they are always available should you need help. All in all, a top company!”

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Posted 3 years ago

“Very helpful when I was at wits end, with British gas.”

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Posted 3 years ago

“oh yeah real good now”

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Posted 3 years ago

“Excellent customer service…good prices”

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Posted 3 years ago

Bulb is rated 4.1 based on 3,920 reviews