Bulb Reviews

Name: Bulb
Rating: 4.11

4.1 Rating 3,920 Reviews

77 %

of reviewers recommend Bulb

Company Reviews

Questions

Metrics

4.1

Based on 3,920 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Visit Website

Email:

katiethick@bulb.co.uk

Location:

155, Bishopsgate, London
EC2M 3TQ

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“So helpful and the website is so easy to use I just type in every month my electric and gas usage and off I go so simple. Thank you BULB for making it easier.”

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Posted 4 years ago

“We have only been with Bulb for three months; but they were helpful setting up the account and I support their environmental policies.”

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Posted 4 years ago

“Easy to deal with. Polite courteous fun comms”

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Posted 4 years ago

“Only switched to Bulb in April 2021 after disappointment with the customer service of my previous supplier who I had been with for 9 years. So far in the short time I have been with Bulb I have been pleased with the simplicity of submitting readings and being able to view my account activity/payments easily via the app on my phone, time will tell how confident and happy I continue to be with my choice”

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Posted 4 years ago

“Very easy to deal with and quick to respond to any queries, value for money, i realy like the one tarrif.”

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Posted 4 years ago

“The transition from British Gas to bulb was easy, I just provided my details and they did the rest, smart meter is great, full of information and let’s you know how much money your spending, bulb app is simple to use and informative and easy to make changes, have not received my quarterly bill yet but document my monthly use.”

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Posted 4 years ago

“Good value for money”

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Posted 4 years ago

“Green easy to join and cheaper than its rivals.”

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Posted 4 years ago

“Been with this company since January found to be helpful know exactly how much my bills are each month by sending a meter reading”

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Posted 4 years ago

“Informative Competitive Cost effective”

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Posted 4 years ago

“Have only been with bulb for 10 months but no problems”

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Posted 4 years ago

“Lovely company”

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Posted 4 years ago

“From the start bulb have been great, they have listened and helped in times of trouble, I was with a well known company for years but when I needed help and a bit of compassion I never got, So thank you Bulb, great job mwaa”

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Posted 4 years ago

“Excellent company always accommodating with any issues that have arise .Very friendly call staff .Best of all is the price”

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Posted 4 years ago

“Brilliant”

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Posted 4 years ago

“Excellent service”

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Posted 4 years ago

“Very easy and simple to join. Monthly statements which are easy to understand. Fixed upfront monthly payment with no hidden extras.”

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Posted 4 years ago

“Switching was very easy with very good communications.”

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Posted 4 years ago

“Best move”

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Posted 4 years ago

“Good service. Transparent and honest particularly with prices. Recently moved house and switching over was extremely straightforward and done swiftly.”

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Posted 4 years ago

Bulb is rated 4.1 based on 3,920 reviews