Bulb Reviews

Name: Bulb
Rating: 4.11

4.1 Rating 3,920 Reviews

77 %

of reviewers recommend Bulb

Company Reviews

Questions

Metrics

4.1

Based on 3,920 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Visit Website

Email:

katiethick@bulb.co.uk

Location:

155, Bishopsgate, London
EC2M 3TQ

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Cheap energy, easy use of app and a nice pay system.”

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Posted 3 years ago

“Really user friendly service. Quick and instant access Really worth trying them out”

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Posted 3 years ago

“Good and reasonabl”

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Posted 3 years ago

“Excellent, easy to use and navigate website. Very competitive rates. Changing to Bulb from my previous provider was a doddle. No fuss, just works.”

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Posted 3 years ago

“Good and reasonabl”

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Posted 3 years ago

“I wait 4 months before ringing this review,l came from three others suppliers and this is the best. I just contacted them and they done everything for me,l know what l have to pay every month l am all time in kredit.”

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Posted 3 years ago

“Clear and simple service provider. Website is very easy to use and communication is first class. Promotes green energy. Moving home was a breeze”

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Posted 3 years ago

“Good service / communications.”

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Posted 3 years ago

“Always prompt each month giving price updates and regular information. Prices very competitive. Never had any poblems dealing with Bulb staff. Keep the standards up ....Bravo!!!!!!”

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Posted 3 years ago

“Very impressive company. Deal with issues immediately.”

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Posted 3 years ago

“Have been with bulb a few months now and have been very happy with the customer service so far. There was a billing issue as in no statements were being issued and the balance in my account kept rising. The lady I spoke to over the messaging service apologised and said it will be sorted out in a few days and she'd email me once the issue was fixed. This turned out to be the following day. My only gripe which is nothing bad is that I'm still on an old smart meter which needs upgrading”

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Posted 3 years ago

“I had a problem with my electricity payments and bulb have sorted it within 20 minutes of bringing it to their attention. Excellent service. Thank you.”

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Posted 3 years ago

“Excellent and quick service. Friendly staff”

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Posted 3 years ago

“I have been with bulb for about 6 years now and they have been brilliant no price rises and you can always talk to someone when you need to. Highly recommended”

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Posted 3 years ago

“Excellent service with a delightful person dealing with me.”

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Posted 3 years ago

“Great Customer Service”

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Posted 3 years ago

“Fair price, easy to use dashboard to change settings and view usage, renewable energy, no contract”

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Posted 3 years ago

“Very helpful… and always answer your enquiries or if not find someone who can”

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Posted 3 years ago

“Renewable has to be the present and the future of energy to our homes. Bulb has been and will be my choice. Friendly helpful customer service and no greenwashing.”

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Posted 3 years ago

“Great service, so easy to switch from your old supplier. Recommended 2 friends to switch to Bulb and got £75 credit into my account.”

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Posted 3 years ago

Bulb is rated 4.1 based on 3,920 reviews