“I ordered a shampoo by Biologika and received a bottle of cherry concentrate instead. I reached out to the company to no avail. The order receipt was correct, but I had been given the wrong item. I searched the website for a customer service email but there was none. The website will not let me upload a photo of proof that the order is wrong..”
“I placed an order a week ago for product that the website said was IN STOCK. I also paid extra for express postage, as I am travelling and needed this to take with me. They do not respond to email, and the phone never gets answered nor calls returned. Just voicemail. So, not only do I not have my product, I do not have any update, and they have my money. Stay away from these people - highly unprofessional, and I am thinking even a scam. I am reporting them to my credit card company.”
“Made an order for ber beads necklace and paid express, it arrived normal business time. Do not bother paying postal express. While waiting for order, I ordered same product from a different company on express and it arrived within 3days while I still waited for this order.”
“Great service. Place is not very far away from where I live, so I decided to collect.
I went on a Saturday to collect my order without realising they don't open on Saturdays.
But they kindly opened for me, and I was very gratefull for that as I don't get time to do it
during the week. Highly recommended.”
“My after hours enquiry was responded to and resolved very quickly. Thank you Kylie ☺️
Cheapest price by far
Shipped and delivered in 3 working days
The whole process was positive.”
“There was initially an issue with the order and Buy Organics rang me and dispatched the products using express post, at no cost. I couldn't be happier with their service. They are also extremely price competitive.”
