Buy Organics Online Reviews

Name: Buy Organics Online
Address: PO Box 8506, Carrum Downs
Rating: 4.80

4.8 Rating 2,400 Reviews

97 %

of reviewers recommend Buy Organics Online

4.8

Based on 2,400 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Buy Organics Online 5 star review on 13th February 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service. Expensive delivery charge”

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“The product is great however the postage makes it uneconomical to purchase”

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“Buying was easy, everything was sent quickly. Express postage that I paid for was express. Even more impressive considering I purchased the prodcuts online on the weekend and items arrived promptly and well packaged.”

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“I received the item in good condition though the delivery took a while.”

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“Useful service and efficient service”

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“Thanks BOO (sorry bad acronym, like BoM!) for taking my wrong order back and resending the correct order. The mistake was mine . . failing to read beyond the words "Rice Bran" to see "Fine" whereas I wanted "Cereal". However, given the vast array of products with variations within a theme (e.g. rice bran comes in a lot of forms) it becomes important that in the Confirmation of the Order, the actual product name (which the customer knows) not the internal catalogue number (which is of not interest to the customer) be what catches the customer's eye. At present "Rice Bran Cereal" has to be read by customers vertically, as its scrunched up on the left hand side of the confirmation to fit inside a column, whereas KAD - 457214 (means nothing for a customer checking the order's accuracy) is what is most visual to the customer - able to be read as normally i.e. on the horizontal.”

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“Very good product. Well packaged for delivery. A little expensive but worth it. Happy customer!”

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“A week passed and my item hadn't been shipped, I called and was informed of supplier delays. My item was upgraded to a larger instock version and sent immediately after. I appreciate the assistance but -1 star for not informing me of the issue before me having to call and find out.”

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“Fast delivery and product as expected.”

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“Prompt service/delivery and the product was exactly as advetised”

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“Good pricing, Great shipping rates and fast delivery.”

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“arrived on time intact and tastes good”

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“Quick delivery, good process, quality items, great deals.”

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“Product and speed of delivery was very good. One thing that could improved is showing the nutritional values of the products as I was not able to find them on the site so had to look elsewhere.”

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“Friendly professional service, fully informed on the progress of the order. Great products...”

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“Hi there I was supposed to receive 5% discount for my first time purchase from Jason , but I dont think it was applied . Can you please follow this up ? Thanks”

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“I found the services overall very good, very quick turn around for the orders. The range this store has is amazing!! The only thing I would change would be the ingredients list details on items. I brought a conditioner and the package ingredients were different from what was given online but only for one item.”

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“good and reliable supplier good discounts and freight rates are very competitive web site is a bit clunky though possibly too many items in the catelogue?”

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“Very good service. Delivered hard wheat from Melbourne to Sydney, within two days and reasonably priced for the freight.”

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“I never give 5.”

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Buy Organics Online is rated 4.8 based on 2,400 reviews