Buy Organics Online Reviews

Name: Buy Organics Online
Address: PO Box 8506, Carrum Downs
Rating: 4.80

4.8 Rating 2,402 Reviews

97 %

of reviewers recommend Buy Organics Online

4.8

Based on 2,402 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Write Your review

Tell us how Buy Organics Online made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Buy Organics Online 5 star review on 13th February 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great products, slow on delivery and communication”

Helpful Report

“The tea I received is “ Skim Tea” instead of slim tea”

Helpful Report

“Had to follow up my order as it was pending for a while but once I did they were onto it and I got it reasonably quickly after that.”

Helpful Report

“So, I bought "Ultimate Colloidal Silver" by Medicines from Nature, 50ppm - 500mls. It is NOT Colloidal silver and it is really Ionic Silver which is technically different and not what I ordered. Not what I paid for. Colloidal Silver is not clear in colour under any circumstances and doesn't function the same way as Ionic silver because of the Ion.”

Helpful Report

“I have not received my item”

Helpful Report

“I am still unfortunately waiting for my products to arrive. Please advise when I can expect to receive them. It has been weeks since I placed my order.”

Helpful Report

“It has vegetables in it that I don’t use every week like bok Chou and snow peas there is not too much of every day vegetables like sweet potato and avocado. But it is all fresh and beautiful.”

Helpful Report

“It took longer than expected to be shipped and delivered. Most online stores are much quicker. My order was correct and arrived with no damage so that was great. Prices are pretty good too.”

Helpful Report

“Still haven’t received yet”

Helpful Report

“I ordered 3 products. 1 of them was damaged and the other one was incorrect. However I am very satisfied as they replaced the products straight away. Will order from them again!”

Helpful Report

“The process of ordering was simple although locating the products I wanted took some navigation and I had to restart when searching for similar product with different "flavour". The discount code that popped up during the process was unable to be entered (invalid?). The check out was otherwise simple and the confirmation of the Order was received fairly well soon after. The products took 18 days to arrive but was understandable given the obvious and well publicised delay issues with postal service at present. Products arrived securely packaged and undamaged. The tracking process was accurate.”

Helpful Report

“Hi Kylie, I just got your email but I have not received my order yet. I have been waiting over two weeks- I know there are Aust Post delays due to Covid restrictions but I am very keen to get the order asap”

Helpful Report

“Great products, however took average a week to receive. I had to ring to understand why it was taking so long”

Helpful Report

“Didn,t have to wait too long for arrival of goods.”

Helpful Report

“I would score a 5 usually but i still haven,t received my order!”

Helpful Report

Hi Anne, Thanks for the feedback. We shipped your order within 1 business day. We dont have any control over Australia Post delivery. They are the most reliable service available but the past week or so has been chaotic with everyone buying online. Hopefully will be with you soon. Enjoy your weekend & stay safe. Regards, Kylie

“I bought an Ecococonut Bottle Brush, unfortunately it broke two weeks after it arrived. The handle fell off...”

Helpful Report

“Received the wrong items the first time.”

Helpful Report

“Needs a faster delivery system. YThis is far too slow.”

Helpful Report

Thanks for the honest feedback Jennifer. The parcel was attempted to be delivered 9 working days after your order. Was sitting at post office for another 3 working days. For whatever reason, Australia Post were slow to deliver and we apologise for that. We do offer express post service which is cheaper than most competitors standard shipping costs which is 1-2 day delivery window. Maybe try that one out next time. Regards, Kylie

“Hi dear folks at Organics Online Thank you so much for supporting organic food and making it available on-line. I really appreciate this. Re having experienced ordering via your site: I need to be totally honest in order to perhaps be helpful. Had your email not arrived, requesting this review, I would not have revisited your site. I found the flashing offers of 'dollars of'f distracting, and a hinderance time-wise. I did click on one of these, and entered its code at checkout, only to receive a blunt message that this coupon had expired already. (And I had been negotiating your site as quickly and efficiently as i possibly could). The few dollars involved of course didn't matter to me, but along with finding your site difficult to negotiate, overall it left me feeling i probably wouldn't re-visit. Hope this may be helpful ... and i do wish you every best possible wish and thank you for supporting organic sustenances.”

Helpful Report

“Delivery to slow. Other than that good products.”

Helpful Report

Thanks for the feedback Grant. We did ship your weekend order on the Wednesday which was slower dispatch than normal. The Schmidt's deodorants have proven extremely popular and we have been caught out not holding enough stock. We have ample stock levels now and we should be ok dispatching same day next time for you. Regards, Kylie

Buy Organics Online is rated 4.8 based on 2,402 reviews