“I buy hobbie model kits thru Buyee. I have been using Buyee now for a few years and like them for these reasons: 1) can get things i cannot get in north america; 2) easy to use with things like translation features; 3) reliable; 4) reasonable fees for what they provide. All great experience thus far!”
“Customers service take sometimes i.e 2-3 days to response but they will follow up the issue till end. Additional fees i.e. consolidation fees, storage fees, photo taking fees will be charged separately.”
“Reliable online shopping site with users friendly mobile Apps. Excellent customer services is provided in case of any circumstances or inquiries. Rare items with reasonable prices might be incurred if you are lucky.”
“Really good service for automotive parts. There are really good deals if you know what and how to look. Customer service is very good as I’ve had to contact them a few times. I just wish that they offered a way to contact the sellers. Over I would rate my experience 8 out of 10! Oh and more shipping coupons would be nice”
“I was able to easily find and purchase/bid on the items I wished to. Costumer service isn’t very useful though. I don’t know if this is a problem only on mobile, but I wasn’t able to submit any questions that weren’t already a part of the given ones. It simply wouldn’t send, no matter which button I clicked. (Yes I was connected to solid internet) Other than that, it’s a really useful site!”
“They helped to purchase rare dolls from Japan. But customer service reply is too slow as they take few days to reply. The service fee discount should be for all purchase amount and not only purchases above 3000yen. They should not charge additional 1000yen for consolidation as the international shipping fee is very expensive already.”
“I've been using Buyee for the past couple of months now, and it is a super helpful proxy for overseas customers. Their fees are pretty transparent and can compete against other Japanese proxies out there.
The entire process is a little less than straightforward if you don't read everything up front, but they do spell it out in their other pages for those that read. The nice thing is that they've started offering more promotions for free international shipping or free proxy fees since they took feedback about how it was expensive. They offer a wide variety of shipping options, along with package consolidation services, which is super helpful.
I've bought many items from Mercari JPN, which has official affiliation with Buyee. Because it is a proxy, that means Buyee acts as a middleman to buy things from the Japanese sites on your behalf, and therefore, it can take 1-2 business days to process and secure your order for Mercari.”
“I have been using Buyee for quite some time. Their customer service is good and they also ship out the packages very promptly. There are service fees involved but as they offer coupons every so often it all works out quite well. The only downside is that it takes 1-2 business days for them to make the purchase for some shops and mercari, so the items you are after may become sold out by the time they make the purchase. But Yahoo Auction bids are instantaneous according to my experience.”
“I have bought many anime goods on Mecari through Buyee. The service is excellent. There are events period when I could get a discount coupon on my purchases which help me get the rare items from Japan for even cheaper price!
I highly recommend using buyee to get stuff from Japan as a trushtworthy website.”
“I strongly recommend Buyee because this proxy is easy to use & offer a lot of shopping website.
I usually purchase my stuff from Yahoo auction & mercari japan using Buyee service, very convenient & friendly user interface.
I will continue to use Buyee in the future.”
“I ordered 3 sets of audio cds but the package contained only a set of cds. I complained to buyee and a week later I received 2 tracking numbers without paying more money.”
“buyee, in my opinion, is such a great site to use. the only downside, i would say, would be the additional fees. however, considering the great service they provide, i believe it is worth the extra money. the customer service is amazing, they’re quick with responses and take the time to explain things in detail. i trust buyee when it comes to orders from overseas!”
“I've used Buyee a few times to buy things on Yahoo Auction and Mercari, shipping has always been good and timely. Whenever I have shipping questions they usually respond to emails within a day. Especially right now with EMS suspension it is useful that they offer DHL shipping and freeze the 30 day storage periods. Very useful and will continue using them in the future.”
“before getting to know Buyee, I wasn't able to purchase anything from japan as many stores, like Mercari only allow locals to purchase. I am very thankful to have get to know Mercari! Be sure to check them out, especially if you want to purchase from Japanese sellers but is unable to do it!”
