“Buying a baby pram was a real eye opener for me and I took my time, read reviews online and eventually went into a retailer in Dublin, tried out a few different ones, looked at car seats etc. I had expected to just walk out with what I needed but turns out you give your due date, an order is placed and you wait - in my case for 3 months. After a follow up call to confirm my delivery date I waited. This was with Tony Kealys in Dublin and on my order delivery date I called to find out what the tracking number was as they'd never emailed me after my first follow up call. At this point I discovered they had totally lost my order and it was never placed. I left messages, had promises made that they would call me back - they never did.
In a panic I found Bygge Bo online. Was chatting with support staff late into the evening (9.30pm) and early the next morning a staff member went physically into the warehouse to tell me what they had in stock. Our baby at this point was 7 days out and with all other retailers giving me a 4 to 6 week leadtime this was not an option, Bygge Bo had my car seat in my hands within 20 hours - the rest of the order split over the next few days.
For any new parents who may not know - you are required to have a car seat before the hospital will let you go home with your baby. The team at Bygge Bo went above and beyond. It's rare to see such great service and I would highly recommend them. A special thank you to Nicola from support who made my life so easy.
I'm still waiting on my call back from Tony Kealy's... 🤣”
“A lovely instore experience in Byggebo at the Beacon South Quarter recently . Looking for a gift for a newborn I spotted this shop and went online as it was late evening and closed . I found a lovely selection online and visited the shop the next day not to be disappointed . There is a wide, unique selection of baby, infant and early year essentials from prams to furniture, clothes, toys and other beautifully crafted pieces all in calming muted tones . The staff are enthusiastic, helpful and friendly . An item I spotted online was unavailable but was accessed from the warehouse overnight for collection the next morning .
Highly recommend this store to anyone buying for a baby or young child.”
“I ordered the Bugaboo Stardust Travel Cot from Bygge Bo.
The store were super helpful on the phone and very fast delivery - excellent service I will definitely be ordering more from them.”
“I absolutely love my Mr Maria lamp. The service is excellent and the lamp arrived very quickly.
This is my second Mr Maria lamp from Byggebo
It is a very safe lamp for a kids room and the light from it is beautiful. It’s a lovely shop too if you’re in the area.”
“Amazing customer service as always - I contacted through the website and got instant response (in the evening - which I was not expecting!) and a prompt resolve to the query I had. Quick delivery of what I bought. Amazing customer service, it’s very unusual to get such quick response so it is much appreciated!”
“I went in looking for a carrier for my baby and the sales assistant was so helpful and knowledgable and guided me to the right one for me. The store has such a great selection of products and I would highly recommend.”
