Caledonian Travel Reviews

Name: Caledonian Travel
Rating: 3.75

3.8 Rating 180 Reviews

66 %

of reviewers recommend Caledonian Travel

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3.8

Based on 180 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat

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Caledonian Travel 5 star review on 18th March 2025

Jackie & Deby

Caledonian Travel 5 star review on 30th July 2024

Elizabeth White

Caledonian Travel 2 star review on 26th June 2024

Matin Gow

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Amazing drivers nothing too much trouble for them and their knowledge is just outstanding. We just arrived back today from Scotland we had an amazing time thankyou all so much ❤️”

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Posted 1 year ago

“Thank u for lovely break to southport with Jonny our driver who made the trip so interesting even changing days out according to the weather he is new to the job and i wish him good luck for the future also lovely comfortable coach, hotel basic but clean staff professional and helpful I will b going with Caledonia again if possible great value for money entertainment also 😁 exceptional value basic accomodation but clean .Staff polite and helpful p”

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Posted 1 year ago

“Just back from a great weekend, coronation street tour on Saturday and liverpool visit on Sunday. Hotel was very modern, spotless and dinner and breakfast, faultless The whole experience was amazing, but a huge 5 stars to our lovely driver Andy. Every pickup/drop off points were spot on ,as was his information about all the places we visited, but most of all was his friendly humour, got the whole coach together as one ,thanks soo much Andy 👍”

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Posted 1 year ago

“Just returned from the gullivers world and chester zoo woth caledonian travel, the coach was spotless driver was friendly friendly bunch of passengers great atmosphere, gullivers was magical my 2 year old loved it especially on the parkk train and lost city, the gulivers Hotel was also amazing we got a themed room so extra points for that Chester zoo was also amazing experience all this for a great affordable price I hope.the gullivers amd chester zoo is on again next year as id love to take my toddler again we have already booked the cbeebies short break And a couple of day breaks we are 100% gpi.g to be regular customers woth this firm”

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Posted 1 year ago

“Everything. A trip that was almost fully booked, Harry Potter Studios and Central London, during a week I had available, has been postponed. I needed this and I shall never forgive Caledonian as it is doing this again and again to several of my friends too.”

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Posted 1 year ago

“I have just returned from the Torbay Hotel Torquay 7day holiday. I never expected a 5 star rated hotel. But a room without painted over dampness on ceiling and walls. And mould in shower room.And shower mat covered in mould, it was on the walls and no one could have missed it. Yet they still put us in room 4010. Even the carpet was covered in dirt and stains. The manager was a disgrace he didn't want to know and just passed it on to the house keeper who just came up with it was due a revamp!! Over all to many guests not enough decent room available. NEVER USE CALEDONIAN TRAVEL AGAIN. THEY OWN THE HOTEL .”

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Posted 1 year ago

“Used Caledonian maybe 10 times over the years ..Just back from Llandudno.. New Loretta.. 4 day holiday.. The room we were allocated was Absolutely awful.. like being in fawlty towers.. . Room 123. .. .We tried to come home early ..But only one place available on the home coming bus.. Complete waste of money .. it’s unlikely we will use your company again.. if possible we would like Martin Locks e.mail address to contact him direct ..”

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Posted 1 year ago

“Just back from a mystery weekend with Caledonian Travel and what a great weekend it was.Stayed at the Leonardo hotel in Derby which was excellent . All in all It was a really brilliant weekend made even more enjoy able y the excellent driver wll definitely do it again.”

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Posted 1 year ago

“Brilliant holiday at cotswolds, hotel clean & staff helpful & friendly meals very good plenty of choice, beautiful grounds. Coach comfortable Driver excellent also very helpful - cannot fault anything about - will definitely go Caledonian holiday again .”

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Posted 1 year ago

“Brilliant holiday, Italian lakes and Milan,fabulous views and first class drivers,can’t fault it.”

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Posted 1 year ago

“Just got back from holiday to Scotland on the 10th - 14th June. We stayed at the Claymore hotel in a beautiful setting the view from our window was stunning overlooking the Loch. The food was lovely and the Staff were very friendly and helpful couldn't do enough for us including the bar staff. The highlight of our holiday was the excursions and the four drivers who were very knowledgeable and friendly keeping us informed throughout the journey. We really enjoyed our guided tour of Glasgow with Gary our driver for the day. Also the added excursion we did on the Fort William trip was superb. We would definitely recommend this holiday to anyone wishing to visit Bonny Scotland.”

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Posted 1 year ago

“We have just returned from the most enjoyable north coast 500 on Danny’s b Coach 😂 we have never had so much fun on any other tour on a bus with curtains oops sorry Danny, happy travels Wully & Milliexx”

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Posted 1 year ago

“Thanks to Danny who made our trip on the north coast 500 such a memorable tour on his COACH 😃.was the most amazing trip ,what made it even more special than the tour was Danny's knowledge of the places and is upper most hospitality to every on his COACH 🙄. Honestly had an amazing time thank you Danny for everything u made it a special holiday 😃”

Caledonian Travel 5 star review on 14th June 2024

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Posted 1 year ago

“Our trip to Scotland 10 to 14 June 2024 Was the best holiday. Drivers were very knowledgeable on every aspect with every trip out. The hotel was very good, meals were very very nice. The staff could not do enough to make our holiday, so thank you very much.”

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Posted 1 year ago

“Southport 4 day on 10 June, I really enjoyed the trips to Chester and Liverpool the Scarisbrick Hotel was clean and comfortable food was sorta ok, the trip was made even better by our driver Paul he realy looked after us”

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Posted 1 year ago

“Booed southport special for 4 days 10th June with excursions very nice hotel was fine good food , journey made pleasurable with Paul who was our driver very pleasant and helpful, he was also very well knowable on all excursions excellent value”

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Posted 1 year ago

“Just returned from a tast of Italy Excel trip kev and Brian the drivers we're excellent and the whole trip was amazing would do again thanks guys.”

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Posted 1 year ago

“We have just returned from a 4 day break from Torquay, our first time with Caledonian & 1st time on a coach break. Firstly the coach was comfortable, the driver Tom was excellent, & the 9 hour journey although long was ok. The hotel 'Torbay Hotel', was perfectly situated, straight across was the Marina, directy behind was the town centre with shops, bars, & pubs. Just a short walk to the pier also. Check in to the hotel was quick & well organised, given your keys & drinks vouchers in envelopes on departing the coach. The ground floor & reception area was quite nice with plenty of seating in & around the bar. The hotel itself was very tired looking with stained walls & carpets. The rooms were clean but again tired looking with poor tv reception. We paid a supplement for a sea view but you can't see much for the trees directly across the road. Now to the food, it was below average, from watery, tasteless soups, to cheap frozen vegetables & poor choice main courses. The restaraunt staff did their best & were very polite, but the service was a bit disorganised with some people waiting a long time between courses. You choose your own table so maybe have to wait a while to be served while other guests who come in afer you get served before you, not complaining just could easily better organised. Breakfast was ok, but much better organised as it's buffet. The hotel staff were excellent, pleasant & helpfull, all except for one of the bar staff, didn't get her name, lady with dark hair, acted she was doing you a favour, quite loud, & swearing with colleagues at reception within earshot of guests, not very proffesional at all. In summary we had a great time & would travel with Caledonian again without doubt.”

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Posted 1 year ago

“Just returned from Torquay nice break Hotel usual standard but clean meals good but limited choice. We had a great trip on steam and ferry,would not recommend Exmouth and Exeter trip. Exeter tipicle all shops with the local idiots roaming around the Cathedral. Not impressed with the driver's attitude towards a couple of elderly passengers who had mobility problems boarding and alighting from the coach. I have used Caledonian a few times but never to Torquay. I don't do reviews but because of the above I had to record my experience. Hence 3 stars.”

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Posted 1 year ago

“Returned last week from a trip to London and The Chelsea Flower Show. As you would expect the three days were busy and tiring but enjoyable. Our driver (Steve) looked after us dealing with any problems that occurred. We stayed two nights at the the Pentahotel (Reading) ........room ok and was clean and tidy (we could smell cannabis coming from a nearby room), staff helpful but to us the restaurant could not cope with two coachloads of visitors. Dinners limited to a few dishes (and not very good choice) and on the second night we went out for a takeaway because of this. So good and bad in this trip. We are travelling later in the year on another trip elsewhere so looking forward to that.”

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Posted 1 year ago

Caledonian Travel is rated 3.8 based on 180 reviews