Callaway Pre-Owned Reviews

Name: Callaway Pre-Owned
Rating: 2.34

2.3 Rating 58 Reviews

29 %

of reviewers recommend Callaway Pre-Owned

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2.3

Based on 58 reviews


Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Email, Telephone

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Callaway Pre-Owned 1 star review on 25th June 2022

Anonymous // 01/01/2019

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“I ordered a Callaway 7 wood and they shipped a 5 wood. Still waiting to get a Return Authorization . Apparently Ebay sys I will get credited but haven't heard.”

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Posted 3 years ago

“I received a set of Apex pro 19 iron yesterday. Although I ordered a “regular” condition, I did not expect that Callaway will sell products with this condition.”

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Posted 3 years ago

“I placed an order for a set of women's left handed clubs. Today in the mail I received the same set but for right handed golfers and it was also missing 4 clubs! I called the store back and was informed that since my purchase, they actually sold out of ALL left handed womens clubs, and that they now have no options for me. They're offering a return, but all of the other women's left handed callaway clubs which were for sale online have since sold out, so now I am out of luck. I would not recommend this company if you care about actually getting the thing you've ordered.”

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Posted 3 years ago

“bought a like new wedge its was worn and had a Guage on the face only thing worse than not getting a like new club is having to pay 5 bucks for a return label .. not using them ever again”

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Posted 3 years ago

“Just received a Callaway XR Speed Driver, condition was advertised as very good, however I would say this has not seen one golf ball as the club and shaft are totally unmarked and looks brand new. The club also came with a wrench and instructions again like new. Delivery was super quick, great club great service.”

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Posted 3 years ago

“I ordered a driver in "like new" condition for 350$ and they literally sent me the club with a giant skymark dead center of the crown. Insulting, with no remorse from this company.”

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Posted 3 years ago

“Watch out, clubs are in decent condition. BUT DONT expect shipping on time. Calaway has now twice “shipped” my order. Meaning they printed a shipping label which clears their system marking the order shipped. But it’s not shipped. Still waiting to leave the warehouse. If you pay for overnight or 2nd day. You will be wasting your money.”

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Posted 3 years ago

“I ordered a set of taylormade r7 irons they came in an exceeded all expectations i mean 120.00 5-sw with jumbo grips love em.I can express how easy it was to place the order thanks callaway pre owned.”

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Posted 4 years ago

“I ordered a set of irons, when I read the order I noticed the shaft flex was wrong. I called CS got a RMA. Paid for the ups label, I received the clubs in a box. Put the label on the box sent the clubs back and Callaway charged me a restocking fee. When I called to get a RMA from CS. I ordered the set I originally ordered all in all I was getting a replacement set to replace the ones they sent. Restocking fee my butt, beware their thieves in my opinion.”

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Posted 4 years ago

“I purchased two clubs, one in 'good' condition and one in 'average' condition, but both within 5% of price for a similar club. The good club is great, the average one is junk; a condition below what I would see in a thrift shop $2 club. Callaway were responsive, they told me that average is 1-2 on a 10 point scale, but I had to haggle to get them to pay for the return club. If I use them again, I would not trust anything below good in future if I use them at all.”

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Posted 4 years ago

“Ordered a club, and waited anxiously. When I got the box I opened and and started to remove it from the box. The shaft near the head appeared to be a bit cracked, when I removed the club from the box the head feel completely off from the shaft as the shaft was broken. Have tried getting through to them and have received 0 response.”

Helpful Report

Posted 4 years ago

“I am disappointed about the shipping services and return policy experienced in my order. When I made the order I selected the 2 days delivery services and wrote my PR address. I was charged $39 for shipping. However, the clubs arrived 8 days later. I wrote customer services and the answer was that delay was bevausevit was a ground shipping. Ground shipping to Puerto Rico???? $39 for ground services. Anyway this was not the only problem, the clibs I received were not in good conditions as advertised, many marks and bad grips. When I tried to returned I got the RMA number but after bought the UPS label my irder was cancelled because it doesnt applied to Puerto Rico. (PR is a usa territory and not a international country). So i should have to expend $62 more to return the clubs. In summary i paid $39 for “ground shipping” and have to Keep the unwanted clubs because UPS label solicitation was rejected. In the below disclosure in callaway page do you see any warning that ups label doesnt apply to Puerto Rico orders??? Need a Return Shipping Label? Add this UPS Return Shipping Label to your order for only $4.99 and we'll email you a return label. Returning products or sending us your Trade-In clubs has never been easier.”

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Posted 5 years ago

“Shipping guaranteed by a certain date , arrived three days late . Not even an apology or anything. Lure people in to buying your product with a fast ship then don’t deliver on your promise .”

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Posted 5 years ago

“Great price, quality was better then I thought it would be. I found a new way to buy clubs more often. And the fairway woods went on sale 3 days later and I got the difference back no questions asked. Definitely will be a return customer”

Helpful Report

Posted 5 years ago

“Buyer Beware!! I ordered individual irons from Calloway Preowned on 20-Dec-2018. They provided a 30% discount on orders in excess of $300.00 USD which I received. Based upon their promise of a Price Match Guarantee, I checked the price of the same clubs, same condition on 30-Dec-2018 and found that each club was listed for a substantially lower price than what I paid when I ordered my clubs. When I called back within the 14 day period, 2-Jan-2019, I received the response that I did qualify for the newer lower price. The service representative explained their "shell" game this way. On my order, the discount was applied to my entire order at the end of the process so the listed price did not reflect the discount. The new lower prices listed on the their web sight already included the discount so the new prices were in fact not lower. This is the kind of shell game, trickery that I would have expected from a much less reputable company but apparently Calloway Preowned falls into this lower category as well. I will not purchase any additional items from Calloway Preowned Golf due to their lack of integrity in the way they advertise their prices to avoid the hollow promise of a 14 day Price Match Guarantee.”

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Posted 5 years ago

“Just received my Callaway Big Bertha OS iron set + 4H and 5H. I am so delighted; the clubs are exactly as described. As usual, Callaway Pre-Owned delivered fabulous clubs, at fabulous price. This is my third and not my last purchase from them. The transaction was easy and I received the clubs within four days. Just amazing! Thank you Callaway Pre-Owned, you are the best.”

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Posted 5 years ago

“Have had many transactions with Callaway PO. The condition of clubs I purchased were as advertised. The overall process was okay. My last two orders; however, were a bit troubling. On one order, the "like new" condition Big Bertha OS iron set had different lie angles for each of the clubs. I was having trouble hitting the irons with any consistency and went to a club fitter who found the varying lie angles. On my last two orders, I did a trade in. Both times, Callaway PO exceeded their posted guidelines for credit return for the trade in clubs. They say the normal processing time is 7-10 business days. The first order took 16 business days and was expedited because I contacted them several times. I'm currently awaiting credit for trade in clubs they received from me 13 business days ago and am now being told the processing time is 20-25 days; double the time posted on their website.”

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Posted 6 years ago

“Great clubs for not too expensive. Honest about be condition”

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Posted 6 years ago

Callaway Pre-Owned is rated 2.3 based on 58 reviews