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Calumet Photographic Reviews

4.6 Rating 6,795 Reviews
89 %
of reviewers recommend Calumet Photographic
Read Calumet Photographic Reviews
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Phone:

0333 003 5000

Email:

sales@calphoto.co.uk

Location:

Bradbourne Drive
Milton Keynes
MK7 8AJ

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In general the shop is very good, staff is helpful and customer service is great. However there is some room for improvement. I have ordered Nikon D750 Body before the end of the free Nikon gift (carrying bag, 16gb sd card and a cleaning cloth). The offer was supposed to finish on 6th of May and I have bought it on the 5th of May evening and you have ended it because you ran out of stock for these gifts. Then one of your customer service staff called me, I explained that offer has been taken away in not a fair way and I was promised that you will send the gift to me separately when you will receive it. My original order number was W-00029085-UK. Please use the same delivery address. Also I am writing it because I am not able to see the gift order on my order list. Thank you for understanding and great customer service. If any questions, please contact me on arnold.anisko@gmail.com or 07746381170 Kind Regards, Arnold Anisko
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Posted 11 years ago
I went into Calumet to buy a camera bag using some vouchers that my colleagues had given me as a gift. I found the staff so helpful and informative, that I left with a new bag, and a new DSLR camera! Not only were they able to help me with my decision of what to buy, but they also offered to post out some accessories to me that they didn't have in stock. Overall a fantastic experience.
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Posted 11 years ago
From my initial enquiry through to the actual purchase and delivery I feel the help and attention I was given was second to none. And to top it all I received an after sale call from John Willis to ensure everything was OK with my new studio lighting system. Excellent service, price and advice. Thanks Calumet!
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Posted 11 years ago
Item arrived promptly well packed and as described But I would have been happy if I had received feedback,
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Posted 11 years ago
Always have professional, knowable people who look to get me the best prices on photography gear.
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Posted 11 years ago
Good product range and expert advice delivered by friendly and knowledgeable staff. Convenient central locations.
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Posted 11 years ago
Dropped my camera off for a sensor clean late afternoon - received a call a couple of hours later saying it was ready to collect - great service!
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Posted 11 years ago
Fantastic customer service
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Posted 11 years ago
Delighted with the quick delivery of an accessory required for a trip and the option (not used) of collection from a store.
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Posted 11 years ago
Excellent prompt service and great value on a recent Sony lens purchase.
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Posted 11 years ago
I will ONLY shop at Calumnet for all photographic equipment for several reasons 1. there is no "hard sell" 2. Staff are friendly, and listen to what you "needs" are. 3. You will then get an HONEST opinion of the options open to you re: equipment. 4. Staff have extensive knowledge and experience of stock. 5. If the item is not in stock, then staff will draw up and order for it and then the customer will then be contacted on arrival. 6.Wokshops run for help, advice on your equipment. With greatest thanks and regard, a very happy customer.
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Posted 11 years ago
In all honesty, there are tons of websites that sell the same gear for less. The reason why at your stores is for the free advise that you provide at the time of purchase. I have never had to make a refund. In fact, the only reason I come back is to buy more gear from a store that is reliable, friendly, and above all, trustworthy! Keep up the good work guys!
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Posted 11 years ago
Great service and good advise from assistant
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Posted 11 years ago
Good product knowledge, very helpful and personable, quick delivery.
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Posted 11 years ago
I brought Manfrotto tripod for my DSLR camera.The customer service are excellent they explain me the way i want, but price is expensive, I Compère its expensive then other sites.
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Posted 11 years ago
Staff were very good very helpful not just on this occasion but other times as well
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Posted 11 years ago
As always, superb friendly, knowledgeable service from experts. This time it was Kelly who helped me out.
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Posted 11 years ago
Excellent customer service, friendly & professional and very knowledgeable about their products. always happy to help with advice and guidance and letting you open & try products before purchasing. 1st class service unmatched by any other photographic shop.
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Posted 11 years ago
went to the Birmingham store the 2 ladies serving were most polite and very helpful will go back again
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Posted 11 years ago
I went to Calumet to find a solution for interview lighting. I found the staff to be very knowledgeable, and my request were quickly met with practical and confident answers. On that particular day I was in desperate need of equipment for a job that afternoon, and Calumet did everything they could to ensure that I left with tools for the job. Couldn't speak more highly of them.
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Posted 11 years ago
Calumet Photographic is rated 4.6 based on 6,795 reviews