Calumet Photographic Reviews

Name: Calumet Photographic
Address: Bradbourne Drive, Milton Keynes
Rating: 4.57

4.6 Rating 6,794 Reviews

89 %

of reviewers recommend Calumet Photographic

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Phone:

0333 003 5000

Email:

sales@calphoto.co.uk

Location:

Bradbourne Drive
Milton Keynes
MK7 8AJ

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Calumet Photographic 5 star review on 28th July 2017

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good knowledgeable counter service”

Helpful Report

Posted 6 years ago

“My Nikon flash gun purchased new online stopped working after ten days. Calumet offered a warranty repair but I said I would like a replacement, and they agreed. They said they would call me the following Friday to arrange me collectingthe new flash gun from Drummond Street and did not call. It is Monday and I will now call them...”

Helpful Report

Posted 6 years ago

“I found the in store advice expertise to be great, however the web presence lets you down. I made a purchase at the start of July and the communication of what was actually happening was awful. After I placed an order I wasn't made aware of any ETA and then when the purchase did arrive at the store for collection, I only found out when I chased up to ask where the order was. It took around 4 weeks to finally get the item I wanted!”

Helpful Report

Posted 6 years ago

“Roll of background paper, In stock, reasonable price but the delivery was a day late. I rang Calumet who got back to me and explained the problem. Fortunately I was able to put me job back 24hrs.”

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Posted 6 years ago

“Took too long to supply the goods ordered and did not keep me informed of the delay. I had to keep phoning / emailing to get any info”

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Posted 6 years ago

“All the Calumet stores I go to seem to be run very poorly. The Manchester and Euston store are always quite cluttered and look half empty. Staff are not particulay helpful and they are over priced in the market.”

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Posted 6 years ago

“Calumet are fine but I have to say the new Rogue Flashbendwr recently purchased is a very poor substitute for the original model very flimsy and I'm my opinion not fit for purpose”

Helpful Report

(Call Centre) - Posted 6 years ago

“The colour of the paper wasn't the same as the colour of the actual paper and there was a issue getting it delivered the next day. I got it the day after so it delayed me.”

Helpful Report

(WEB) - Posted 6 years ago

“Bought a Fuji X-T10 for £350 - delighted with it. Less successful was the fact that I came for the free sensor clean for my old X-E2 only to learn this was for Canon and Nikon only. Fellow behind the counter somewhat less than charming. Somewhat put out, if you really want to know.”

Helpful Report

(WEB) - Posted 6 years ago

“store staff were great, however, the two main items I was looking for they did not stock in the store. defeats the purpose of having a shop.”

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(Glasgow) - Posted 6 years ago

“Polite service”

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Posted 6 years ago

“Calumet did source the product i wanted but poor internal communication/action meant that it took weeks for the process to be completed.”

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(Call Centre) - Posted 6 years ago

“By offering 0% finance deal on my new camera...I had to come back to this as I thought there would be another box saying ; how did Calumet make me unhappy. Which was achieved by taking my £500 deposit..not telling me there was a delay on the camera I wanted thus having to wait for one whilst my money sat in another account. I think it would have been prudent to let me know the camera was not actually available when I made an enquiry / paid my deposit for one.”

Helpful Report

(Birmingham) - Posted 7 years ago

“They failed with internet ordering. This is completely wrong that web orders team is not working on saturdays and sundays. It kills the whole idea of internet ordering. In order to buy some stuff for collection from Drummond street shop I had to call to their phone sales (who are working on saturdays, but have no idea how to cancel web order) and place another order.”

Helpful Report

(Call Centre) - Posted 7 years ago

“Exchanged a faulty lens without too much hassle.”

Helpful Report

(Drummond Street) - Posted 7 years ago

“Very good product range but slow delivery and getting a sales invoice from Calumet proved to be something of an unnecessary admin battle. Will stick with Wex”

Helpful Report

(The Photography Show) - Posted 7 years ago

“Ordered a Wacom 27Qhd Screen Item came very quickly excellent service, Item sadly was faulty and the next day arrangements were made to return, again very good service from Calumet Fedex did not turn ondate waited all day for them rang Calument the next day and they said according to their records it had been collected, arrangements were then made for collection Monday which they did. I have heard nothing since the collection from Calumet so I assume that they have received it and cancelled the Free finance contract I had with Close Brothers.??”

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(Call Centre) - Posted 7 years ago

“Next day delivery was amazing. Fast and courteous customer support via email.”

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(WEB) - Posted 7 years ago

“I ordered a 5D mark 4 Canon Camera from you at the photo show, the assistant said delivery would be about 1 week witch they always say. Having waited 2weeks I rang Calumet the assistant was not very helpful possibly not his fault saying a delivery from Canon was expected in the next week but he did not know how many they where getting so could not tell me when I would receive my Camera”

Helpful Report

(The Photography Show) - Posted 7 years ago

“Unfortunate Calumet didn't make me happy. I bought a Manfrotto tripod. The first was faulty and similarly to the second that wasn't had no leg warmers. All I was told was 'Warmers do not come with the tripod I'm afraid' which was directly contrary to the leaflet in the box! I then had a further email that should have.been sent to someone called Kevin. Disappointing as I thought Calumet had a reputation for something polished.”

Helpful Report

(WEB) - Posted 7 years ago

Calumet Photographic is rated 4.6 based on 6,794 reviews