Reseñas de Camaloon

4.6 Calificación 4,393 Reseñas
93 %
de las reseñas recomiendan Camaloon
4.6
En base de 4,393 reseñas
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 86%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.5 out of 5
Leer Camaloon Reseñas
Visitar el sitio web

Email:

help@camaloon.fr

Ubicación:

Carrer de Santa Joaquima de Vedruna, 24,
Igualada
Barcelona
08700

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Camaloon 5 star review on 2nd October 2022
Christina
Camaloon 5 star review on 23rd September 2022
Alexandre
Camaloon 5 star review on 23rd September 2022
Alexandre
Camaloon 5 star review on 23rd September 2022
Alexandre
Camaloon 5 star review on 1st September 2022
Claude-Alexandre
Camaloon 5 star review on 1st September 2022
Claude-Alexandre
Camaloon 5 star review on 1st September 2022
Claude-Alexandre
129
Anonymous
Anonymous  // 01/01/2019
Some mistakes in my orders. Three weeks later, 4 mail sent + impossible to contact you by phone. I need customer feedback!!!!
Servicial Reclamar
01.12.2023
commande jamais reçue, depuis 2021 !
Servicial Reclamar
20.09.2023
Commande jamais reçue, jamais remboursée
Servicial Reclamar
10.02.2023
Terrible service. Waited 4 months for a delivery of custom-printed water bottles but when finally received they were of unusable quality (logo rubbed off with your finger). Company said it would send replacements but nothing was received in a further 3 months and no responses to our emails requesting answers or a refund. No refund received. Absolutely awful. So we have now waited a total of 7 months for water bottles and still don't have them.
Servicial Reclamar
02.02.2023
I´m still waiting of my money. I paid nearly € 180,00 in march 2022 getting no products or answers. Very bad communication. I can warn for every business. Never ever!
Servicial Reclamar
29.01.2023
We are yet to receive our package which is currently held at border control. I have not been able to reach anyone at your company to resolve. We have sent numerous messages with no response appalling service. We want a refund or a correct invoice to be issued immediately. The invoice DHL have is way over what we paid, we cannot approve this as we are not liable to pay this amount. We have requested an amended invoice several times but been ignored and locked out of the contact page. Phone number doesnt work and emails bounce back.
Servicial Reclamar
22.11.2022
Extremely disappointed There was quite good communication until I paid for the order; their approach has turned 180 degrees since then. They completely messed the order up, and I was lied to about the progress of the order and the reasons for the delayed delivery. I was then told the order hadn't even been started in the factory because the product was out of stock; two weeks after expecting deliveries!!!! Really poor customer service throughout the issues had and still have not received a refund! After a minute, as we agreed to a refund, they stopped communicating at all. This has left me in a professionally embarrassing position with reordering with another company. Don't touch Camaloon. They lie from the start, and they are a bunch of thieves..........!
Servicial Reclamar
21.11.2022
FUYEZ! commande non livrée, non remboursée, aucune réponse aux relances. Camaloon, prends votre commande et votre argent. Et pis c'est tout.
Servicial Reclamar
17.11.2022
Je ne sais pas s'ils existent encore ?? pas moyen de joindre qui que ce soit, ma commande devait être livrée mi septembre, et 2 mois plus tard toujours rien. Les autres années, le service était top, rapide, mais là ça pue le dépôt de bilan...
Servicial Reclamar
17.11.2022
Placed a large order over 3 months ago. After it missed the arrival date I reported the issue and was told there were technical problems causing delays and was given the option to either wait or get a refund. I chose to wait but 3 months later I haven't heard anything even after multiple attempts to follow it up. Website doesn't allow me to contact anyone anymore- so I have no idea what is happening with that order. Some of their products have seen a serious drop in quality over the last couple of years too.
Servicial Reclamar
16.11.2022
Terrible. Took my money and ghosted me.
Servicial Reclamar
15.11.2022
First order of stickers went fine as expected. Second order of stickers had some delivery date problems. Third order (T-shirts) total disaster: after missing multiple deadlines for production and multiple calls with customer service first partial and then full cancellation of entire 600 Euro order. Since then radio silence, no possibility to interact with any kind of customer service and of course no 600 Euros back... Now, after almost 6 months I still try every week to get in contact by any means possible without success: WhatsApp, Phone, Email... So, current state is that, sadly, this is a nightmare and I must absolutely advise people not to get into business with Camaloon.
Servicial Reclamar
15.11.2022
Qualité d'impression pas optimale (le rouge apparait orange). délais très longs.
Servicial Reclamar
13.05.2022
Aucun support client disponible via les chats proposés sur le site :(
Servicial Reclamar
30.12.2021
Bad quality and doesn’t answer to mails !!
Servicial Reclamar
22.09.2021
DON'T TRUST CAMALOON ! Order placed on august 23, should have been delivered on august 30... Postponed several times... Now delivery announced on september 13th.... My event is on september 9th... I had to find an alternative and pay a new order to another provider. Impossible to reach anyone at camaloon, just received an email saying that it is impossible to cancel and refund the order... They do not take their customers into account !
Servicial Reclamar
08.09.2021
We ordered some vintage style tin mugs from Camaloon. When they arrived, the quality was absolutely dreadful. The base colour paint had blotches on some of the items, giving an appearance similar to having drips of bleach or similar. Many items were chipped and the paint quality around the rims was shockingly poor. On some items it looked like the paint had been applied when it was sticky with a toothbrush. It didn't even cover the whole rims on many of the mugs, leaving bare metal exposed. 51 or the 49 mugs are not even suitable for giving away. We immediately raised the issues with Camaloon. They were slow to respond and it took weeks to get responses. They asked for photos of every affected mug, which we did provide in the form of a video. They were completely dismissive and stated that the mugs are described as having a retro/imperfect finish, so nothing can be done. I've tried several times, but they are simply stating that because they are described as having an imperfect finish, it doesn't matter that they are absolute tat. Avoid at all costs. Also note that although they have a UK web address, phone numbers and list their prices in UK£, they are a spanish company. AVOID AT ALL COSTS.
Servicial Reclamar
07.09.2021
The quality is not good
Servicial Reclamar
10.01.2021
Just a terrible experience with an awful company. I placed an order 2 months ago that I have not received. I have tried so many times to follow up and ask about the status of the order and most of those times I have been ignored, or lied to. I will never buy from Camaloon again.
Servicial Reclamar
27.05.2020
CAMALOON NE TIENT PAS SES PROMESSES Nous avions commandé des mugs avec le logo de notre nouveau centre pour le jour de son inauguration. Camaloon avait garanti que les mugs arriveraient à temps. Ils sont en vérité arrivés plus de 10 jours plus tard. Camaloon n'a fait aucune offre commerciale en retour. Elle a promis de rembourser les frais de transport, mais ne l'a pas fait.
Servicial Reclamar
22.04.2020
Camaloon es calificado 4.6 en base de 4,393 reseñas