“The auto part service at the Canadian Tire store on coventry rd, ottawa, ON, is atrocious. I bought a set of 4 winter tires there only to find out the next day during instalation at another garage that I was given 2 winter tires and 2 summer tires. When I went back to the store to fix the problem/resolve the issue, not only they were very dismissive but they even tried to convince me to buy 2 tires of different brand name/ specs to replace the summer tires they gave me by mistake. All the staff had a very bad attitude including one of the Managers who was smarking with one of the customer service reps. while I was explaining the situation to him. Instead of trying to find a solution, all they offered was a 1800 customer service number. They even had the audacity to say that “all they could do” was to take the 2 summer tires back (like if that was a great concession from their part), I mean that is their obligation after selling the wrong item. After talking to a different Manager, finally, they found at the back of the store the two winter tires I had ordered - something that if they had done in the first place it would have resolved the problem. No wonder why this store has ver poor ratings .”
“NEW
Please don’t trust this gas station or any other Canadian tire money was forced out my bank account and they still haven’t returned it don’t tether this retsrted store whaat a goof”
“Do more evaluations to your mechanics, do some trainings.
I had very bad experience at your garage, after I paid 700$, my car started to have some noises although I didn’t have it before the service, your mechanic said that all mazda 3 cars have this problem when replacing the brakes, I have to wait until the rust builds up and the noise will go away. It’s just not right.
If your employees do mistakes, they need to learn who to fix that, not just cover it with silly reasons.”
“I recently tried to purchase a reusable respirator from Canadian Tire as they had them on sale. I did a lot of research and asked for advice from professionals in my field before selecting the model I wanted to buy. When I arrived, they did not carry the respirators in any size other than a medium. I consider respirators to be a pretty standard piece of safety equipment that is used in many different environments by all people. The fact that, as a smaller woman, it took me weeks to locate a respirator that would fit my face is ridiculous. The only model of smaller sized safety glasses for women were also out of stock (and much more expensive). When I approached the sales person at the store, he said that I wasn't the first to complain about the lack of options for women and he was sure I wouldn't be the last. He apologized to me and said "I'm sorry, I just work here."
Upset, I posted my review to their website and was later informed that my review would not be published. I believe the reason is that I was not directly reviewing the respirator. I would, however, like to review the store as a whole. This kind of sexist practice in hardware stores of all kinds is becoming old, and women in trades and arts won't stand for it. I strongly suggest updating your practices before society forges ahead without the lot of you. Everyone deserves to be safe in whatever job they choose. And for goodness sake, don't make it all pink and twice the price. Safety is a right, not an accessory.”
