CanvasPeople Reviews

Name: CanvasPeople
Rating: 4.38

4.4 Rating 237 Reviews

84 %

of reviewers recommend CanvasPeople

Company Reviews

Metrics

4.4

Based on 237 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 81%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email

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Email:

support@canvaspeople.com

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“BAD CUSTOMER SERVICE. Canvas mounted bad. Bonnie from customer service would not do good by it.”

Helpful Report

Posted 2 years ago

“I am very disappointed. I ordered a canvas and the photo was enlarged terribly. And I was really thinking it would be nice, bring that it was a picture of me and my deceased mother’s hand. I asked for a replacement and they wanted me to pay for it again. I explained to them how important this picture was to me :( And they did not care…I will not order from them again. There are other companies with much better customer service.”

Helpful Report

Posted 2 years ago

“The first time I used them my order was fast and beautiful. This time around I had two separate orders. One was supposed to be free canvas but paying for S&H. Right after I authorized the purchase- keep in mind showing me I would be charged $23- I received a text saying my card was charged for $47!! I e-mailed them right away and told me a different promotion had been applied to the canvas. I didn't take screenshots for proof and they didn't offer to adjust the price so I canceled the order. I received TWO confirmation of cancellation e-mails. ONE week later I get an e-mail saying the order that I had canceled had shipped. Then when I e-mail them to tell them I had canceled it and I better not see a charge. They responded to the OLD e-mail saying "disregard our previous e-mail, the promotion has been adjusted". This is super sketchy and they are just trying to get more money out of me. I do not want this canvas I canceled it for a freaking reason. Waiting on a response for them to give me my full refund.”

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Posted 3 years ago

“Hidden fees, terrible customer service, and not a great product for the money. Use a different company!!”

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Posted 4 years ago

“I was Not Aware there, was a Fee to Enter this Gerber Baby Contest until my credit card statement showed $39.99. Since I have No Recourse, can anyone tell me how, this organization use the monies.”

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Posted 5 years ago

“Lousy customer service. Shuck and jive is what I received from these dolts with respect to a sub par order. The experience was so infuriating, that I’ll never order another thing from this company.”

Helpful Report

Posted 5 years ago

“I was not pleased at all. I asked for a refund. The picture was not usable, it was a gift. I was told to resubmit a picture and I would be given credit, etc. I just wanted a total refund. I will not use Canvas People again.”

Helpful Report

Posted 5 years ago

“DO NOT BUY A CANVAS FROM THIS COMPANY!! Received my canvas and the quality was terrible, too glossy, picture was not crisp and too pixelated and had a flaw of a white spec on my moms picture. I contacted customer service and they were of no help. Didn’t care, blamed it on quality of photograph, and made excuses. Worst customer service I have ever received. I only used this company because of a promotion for a free canvas. They over charge for shipping and so basically you pay for the canvas. I have purchased seven other canvases from another company with zero issues.”

Helpful Report

Posted 5 years ago

“DO NOT BUY A CANVAS FROM THIS COMPANY!! Received my canvas and the quality was terrible, too glossy, picture was not crisp and had a flaw of a white spec on my moms picture. I contacted customer service and they were of no help. Didn’t care, blamed it on quality of photograph, and made excuses. Worst customer service I have ever received. I only used this company because of a promotion for a free canvas. They over charge for shipping and so basically you pay for the canvas. I have purchased seven other canvases from another company with zero issues. Lesson learned”

Helpful Report

Posted 5 years ago

“I'd rate a 0 but not there. Paid for pic monthes ago. And still havent recived it!”

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Posted 6 years ago

“I never received my order. No response at all. Very disappointed”

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Posted 6 years ago

“The image is very blurry. Not a satisfied customer. I don't understand why it left the company like that.”

Helpful Report

Posted 6 years ago

“I have not received this order yet! It has been quite a long time”

Helpful Report

Posted 6 years ago

“Did not receive my order yet! Either this survey is too early or the delivery is too late”

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Posted 6 years ago

“Very poor quality feels cheap and picture didn’t come out clear”

Helpful Report

Posted 6 years ago

“Never received the canvas but was charged for it.”

Helpful Report

Posted 6 years ago

“We just recieved 2 pics and they where just aweful .wrote to customer service and nothing. Please have someone contact us and make this right. I spent over 60 dollars for 2 very small photos.”

Helpful Report

Posted 6 years ago

“They don't price match their own offers even if the order was placed within 5 days. Seems like shady business, if you want repeat customers than you should treat them proper. It's a shame because the product is nice but their ethical standards are lacking.”

Helpful Report

Posted 6 years ago

“Took too long for delivery. Quality was poor”

Helpful Report

Posted 6 years ago

CanvasPeople is rated 4.4 based on 237 reviews