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CareMax Reviews

4.5 Rating 2,021 Reviews
88 %
of reviewers recommend CareMax
Company Reviews Product Reviews
5,751
 Metrics Info
4.5
Based on 2,021 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Read CareMax Reviews

About CareMax:

CareMax is an Australian owned and operated family business and a trusted retailer of quality pain relief machines, muscle strengthening devices and other health and wellness products.

All products in the CareMax store are carefully selected after research and testing, and are approved to be supplied in ARTG list required by TGA.

Caremax is committed to providing the best prices and customer service. They love hearing from customers who tell them how CareMax products have helped them bounce back, feel better and recover faster. CareMax has been helping Australians live a healthier life for almost 10 years.

Visit Website

Email:

enquiries@caremax.com.au

Write Your review

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Vicki Finnigan
Verified Buyer
“My physiotherapist is happy tens machine, lm using it very day and so far I’m getting some pain relief”
CareMax 5 star review on 20th April 2026
Helpful Report
(Vermont 3133) - Posted 1 month ago
K
Verified Buyer
“Very easy and sleek machine. Highly recommend”
Helpful Report
(Vermont 3133) - Posted 1 month ago
Rosemary
Verified Buyer
“Fast shipping and a fair price. Plenty of information to help me decide to purchase.”
Helpful Report
(Vermont 3133) - Posted 1 month ago
Chris Webster
Verified Buyer
“The machine works as described. Assists me in the recovery of painful knees after running. Haven't used the TENS function yet. Took a star off only because the instructions could have done with some editing.”
Helpful Report
(Vermont 3133) - Posted 1 month ago
Anonymous
Verified Buyer
“Best Tens/Ems ever”
Helpful Report
(Vermont 3133) - Posted 1 month ago
Julia
Verified Reviewer
“I am satisfied because it is very warm and safer than an electric blanket. My daughter loves it.”
Helpful Report
Posted 1 month ago
Anonymous
Verified Buyer
“Very good very prompt”
Helpful Report
(Vermont 3133) - Posted 1 month ago
Anne Davey
Verified Buyer
“I don’t think instructions give any clear indication the difference between TENS Mass & EMS. Also why are the electron wires red & black. This is not explained. Does it matter which colour goes where?”
Helpful Report
(Vermont 3133) - Posted 1 month ago
Gerard McDonald
Verified Buyer
“The Caremax pre 2.0 was delivered efficiently and it does what it is claimed to do. It has assisted my wife considerably with her pain management. In the near future we will be travelling and the unit is light and compact so it will be going along with us.”
Helpful Report
(Vermont 3133) - Posted 1 month ago
P
Verified Buyer
“Excellent product, great customer service!”
Helpful Report
(Vermont 3133) - Posted 1 month ago
Karen George
Verified Buyer
“Easy to order, items arrive timely.”
Helpful Report
(Vermont 3133) - Posted 1 month ago
Boyde Aroney
Verified Buyer
“Customer service is very helpful.”
Helpful Report
(Vermont 3133) - Posted 1 month ago
Vera
Verified Buyer
“Seems ok havnt used enough to really say”
Helpful Report
(Vermont 3133) - Posted 1 month ago
David Basset
Verified Buyer
“Excellent service”
Helpful Report
(Vermont 3133) - Posted 1 month ago
Prue
Verified Buyer
“Ordering my tens machine was easy, the website is easy to use and the check out was simple. Delivery did take a little longer than expected but it was worth the wait.”
Helpful Report
(Vermont 3133) - Posted 2 months ago
Richie
Verified Buyer
“Delivery was quick and transaction was easy.”
Helpful Report
(Vermont 3133) - Posted 2 months ago
Robyn
Verified Buyer
“Very efficient and quick delivery”
Helpful Report
(Vermont 3133) - Posted 2 months ago
Therese Bramble
Verified Buyer
“These pinky separates are work well. Buying from Caremax is made easier for the speed of delivery & reasonably priced postage. The express postage is so good only. A coupe of dollars more than normal postage!!!”
Helpful Report
(Vermont 3133) - Posted 2 months ago
Robyn
Verified Buyer
“It rated a 5 star for a week then the unit would not turn on after changing batteries. I’d appreciate some response please.”
Helpful Report
(Vermont 3133) - Posted 2 months ago
Anonymous
Verified Buyer
“Caremax was fantastic at answering my questions about my purchase when not sure if it was working correctly. They explained it's limitations and how to maximise it's performance.”
Helpful Report
(Vermont 3133) - Posted 2 months ago
CareMax is rated 4.5 based on 2,021 reviews
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